Information and Customer Service Counter

Our friendly Customer Service Officers are ready to assist you with:

  • Airport Information
  • Lost and Found enquiries
  • Loan of wheelchairs and strollers on a first-come-first serve basis

Terminal 1

  • Departure Transit Lounge East and West, Level 2
  • Arrival Hall Central, Public Area, Level 1
  • Departure Check-in Hall, in front of Check-in row 8, Public Area, Level 1

To make a report for items misplaced within Terminal 1, you can call (65) 6542 9727.

Terminal 2

  • Departure Transit Lounge North and South, Level 2
  • Arrival Hall Central, Public Area, Level 1

To make a report for items misplaced within Terminal 2, you can call (65) 6542 9792.

Terminal 3

  • Departure Transit Lounge North, South and Central, Level 2
  • Departure Check-in Hall Central, Public Area, Level 2
  • Arrival Hall Central, Public Area, Level 1

To make a report for items misplaced within Terminal 3, you can call (65) 6307 8555.

Budget Terminal

  • Changi Airport Information and Departure CSO Information Counter at Departure Check-in Hall
  • Arrival CSO Information Counter at Arrival Hall

To make a report for items misplaced within the Budget Terminal, you can call (65) 6543 1713.


Proudly managed by
CHANGI AIRPORT GROUP