Information and Customer Service Counter
Our friendly Customer Service Officers are ready to assist you with:
- Airport Information
- Lost and Found enquiries
- Loan of wheelchairs and strollers on a first-come-first serve basis
Terminal 1
- Departure Transit Lounge East and West, Level 2
- Arrival Hall Central, Public Area, Level 1
- Departure Check-in Hall, in front of Check-in row 8, Public Area, Level 1
To make a report for items misplaced within Terminal 1, you can call (65) 6542 9727.
Terminal 2
- Departure Transit Lounge North and South, Level 2
- Arrival Hall Central, Public Area, Level 1
To make a report for items misplaced within Terminal 2, you can call (65) 6542 9792.
Terminal 3
- Departure Transit Lounge North, South and Central, Level 2
- Departure Check-in Hall Central, Public Area, Level 2
- Arrival Hall Central, Public Area, Level 1
To make a report for items misplaced within Terminal 3, you can call (65) 6307 8555.
Budget Terminal
- Changi Airport Information and Departure CSO Information Counter at Departure Check-in Hall
- Arrival CSO Information Counter at Arrival Hall
To make a report for items misplaced within the Budget Terminal, you can call (65) 6543 1713.