Changi Airport Singapore

At Changi

Postal and Telecommunications

Postal Services

Postal service kiosks are available both at the Public Areas, as well as within the Departure Transit Lounges. You may locate these service kiosks/outlets at the following locations:

Terminal 1

Post on wheels: East Wing, near Gate D40, 6.00am - 2.00pm / near Gate C1, 2.30pm - 11.30pm

Terminal 2

Departure Check-in Hall South, Public Area, Level 2.
Operating hours: 8.00am to 9.30pm daily
Next to Transfer E counters at Departure Transit Lounge North, Level 2.
Operating hours: 6.00am to 12.00am daily

Terminal 3

Post on wheels: Central-South, Departure Transit Lounge Central to South.
Operating hours: 6.00am – 2.00pm, 11.30pm – 12.00am
Post on wheels: Departure Transit Lounge North.
Operating hours: 2.30pm – 11.00pm

Speedpost@Changi service

Available at all three Changi Airport main terminals, departing passengers can courier hand-carried items they did not pack in their checked-in luggage but which are disallowed on board aircraft. This could be due to security restrictions or non-compliance with liquids, aerosols and gels (LAGs) guidelines; for example pen knives, Swiss Army knives, abalone, skincare products, cosmetics, grooming kits with scissors/clippers, honey, canned food and sauces.

28 self-service Speedpost@Changi kiosks are set up across Terminals 1, 2 and 3, each serving three nearby gate holdrooms. Items to be posted have to fit in either of two standard Speedpost envelope sizes and have to observe a 200 ml limit on LAGs.

Dedicated counters have been set up to assist passengers using the Speedpost service. Envelopes are provided and each envelope comes with a barcode number which facilitates on-line tracking of the package's delivery status.

Passengers are required to complete the consignment note with an accurate description of the content and value, and the pro forma invoice, insert the documents into the clear plastic pouch and then drop the envelope package into the mailbox at the booth. Each envelope comes with a barcode number which facilitates on-line tracking of the package’s delivery status1. All shipments are subject to SingPost’s Speedpost regulations and guidelines.

Local delivery charges are S$10 for a small envelope package and S$12 for a large one. Charges for overseas delivery vary depending on the country and the envelope size. The service is available to more than 220 countries and territories around the world. Payment is by Visa or MasterCard.

Shipments are delivered within two to five working days to most major cities, and on the next day for local delivery. Customers can call the Speedpost hotline at +65 6222 5777 or check the Speedpost website (www.speedpost.com.sg) to track the status of their shipment.

Telecommunications Services

All local calls made within the Departure Transit Lounges are FREE. Overseas phone calls, however, are chargeable through overseas phone cards. Should you need stamps or overseas phone cards, you can make your way down to any Money Changing counter or these 24 hours outlets:

Convenience Stores

7-Eleven