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Baggage
 

Baggage

 

Cabin Baggage Allowance

Airlines operating at Changi Airport allow economy class passengers to carry one (1) piece of cabin baggage weighing not more than 7kg (16lbs). In terms of size, the bag's length, breadth and height (including protrusion) must not exceed 115cm (46 inches) in total. For example, a bag with the dimension 55cm (L) + 40cm (B) + 20cm (H) will be allowed (L+B+H = 115cm). This baggage will be screened before passengers board the plane. Passengers are advised to remove all security items from their cabin baggage before boarding their flights. For more information on cabin baggage allowance and security items, please check with your respective airlines.  

Excess Baggage

Most airlines allow up to a maximum of 20kg of baggage to be checked in. For baggage exceeding 20kg, you may choose to either air-freight it as unaccompanied baggage or pay an excess baggage charge. Please check with your airlines for more information.  

Unaccompanied Baggage

The Airfreight Unaccompanied Baggage / Left Baggage Service facilities are located at:

  • Terminal 1 - Basement West
  • Terminal 2 - Arrival Meeting Hall North
  • Terminal 3 - Basement 2 South

The Left Baggage Service facilities are located at:

  • Terminal 1 - Departure Transit Mall East
  • Terminal 2 - Departure Transit Mall South
  • Terminal 3 - Departure Transit Mall North

The outlets are open 24 hrs. For enquiries, please call the operator, M/s Harilela International Pte Ltd at Tel : (65) 6214 1683, Fax : (65) 6542 6306 or Email to baggage@airport-hotel.com.sg. The charges are as follows :

 
1 piece of loose item (plastic bag / coat)

Subsequent day

S$1.07
per 24 hrs
S$2.14
per 24 hrs

1 piece of small luggage (below 10kg)

Subsequent day

S$3.17
per 24 hrs
S$4.28
per 24 hrs

1 piece of large luggage (above 10kg)

Subsequent day

S$4.28
per 24 hrs
S$5.35
per 24 hrs

1 piece of odd sized or surf board

Subsequent day
S$8.56
per 24 hrs
S$10.70
per 24 hrs

Terminal 1

Basement 2 - Unit B21-62
Tel : (65) 6214 0628

Departure Transit Mall - Level 2 - Unit 021-19
Tel : (65) 6214 0318

Terminal 2

Arrival Hall - Level 1 - Unit 016-024 
Tel : (65) 6214 1683

Departure Transit Mall - Level 2 - Unit 026-068
Tel : (65) 6214 0448

Terminal 3

Basement 2 South - Unit B2-06 
Tel : (65) 6242 8936

Departure Transit Mall- Level 2 - Unit 02-75
Tel : (65) 6242 5318

Porter Services

Upon checking in at your departure airport, you can request for baggage assistance from your airline. Alternatively, you may contact our Duty Supervisors at the following numbers upon arrival at Changi Airport to arrange for a porter to assist you with your luggage.

  • Terminal 1 - Tel : (65) 9179 4836
  • Terminal 2 - Tel : (65) 9117 6311
  • Terminal 3 - Tel : (65) 9649 9208

Restricted Baggage Items

There are international safety measures to protect you and your loved ones when travelling. It is important to comply with these measures, as failure to do so could endanger the safety of all passengers on board the aircraft. It is also an offence if you fail to comply with them.

Check for Restricted Baggage Items

 

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