Tourists may claim for refund of the Goods and Services Tax (GST) paid on goods purchased from retailers participating in the Tourist Refund Scheme. Please note there are eligibility criteria and conditions.

For Bulky Goods or Goods to be Checked In

Please approach the GST Customs Inspection Counters at the Check-In Hall of your departing terminal. Present the goods; duly completed refund form; your passport; and confirmed air-ticket.

Upon obtaining endorsement on the refund form, please either:

• clear departure immigration and proceed to the counter of Global Refund or Premier Tax Free if you are holding Global Refund Cheque or Premier Tax Free Voucher; or
• mail the refund form back to the retailer to process your GST refund, if you have purchased from a retailer operating the Tourist Refund Scheme on his own.

 For Hand Carried Goods

Please clear departure immigration and approach the GST Customs Inspection Counters. Present the goods; duly completed refund form; your passport; and confirmed air-ticket.

Upon obtaining endorsement on the refund form, please either:

• proceed to the counter of Global Refund or Premier Tax Free if you are holding Global Refund Cheque or Premier Tax Free Voucher; or
• mail the refund form back to the retailer to process your GST refund, if you have purchased from a retailer operating the Tourist Refund Scheme on his own.