To enquire about a lost item, you can approach the Information and Customer Service counters located at - Near DFS Venture at Transit Mall West, Level 2
- Next to KingPower Fashionwear at Transit Mall West, Level 2
- Near Skytrain at Transit Mall East, Level 2
- Arrival Hall Central, Public Area, Level 1
To make a report for items misplaced within Terminal 1, you can call the toll-free line at 1800 542 9727 - Next to Skytrain at Transit Mall North, Level 2
- Next to Omega Boutique at Transit Mall North, Level 2
- Next to Chomel at Transit Mall South, Level 2
- Near Orchid Garden at Transit Mall South, Level 2
- Arrival Hall Central, Public Area, Level 1
To make a report for items misplaced within Terminal 2, you can call the toll-free line at
1800 542 9792 - Next to Skytrain at Transit Mall South, Level 2
- Next to Harris Bookstore at Transit Mall South, Level 2
- Next to Digitial Lifestyle Electronics at Transit Mall North, Level 2
- Next to Skytrain at Transit Mall North, Level 2
- Departure Hall Central, Public Area, Level 2
- Arrival Hall Central, Public Area, Level 1
To make a report for items misplaced within Terminal 3, you can call 6307 8555.
In cases where items are left on the plane, please contact the airline directly for assistance.
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