At the airport
With the needs of the elderly and physically less mobile in mind, we offer wheelchair services and have installed ramps, user-friendly lifts and special toilets.
Our Information and Customer Service counters offer wheelchairs to passengers on a complimentary and first-come first-served basis.
Alternatively, you may also make a direct request to your airline for wheelchair services and a minder at the time of your flight booking or during check-in.
Wheelchairs are also available for rent at the airport at $15 per hour from any one of the medical centres here.
If you feel unwell or require medical assistance while you are at Changi Airport, please visit the airport clinics or pharmacies, where you can obtain your prescriptions, here.
Should you have specific requests like medical-related queries or require any form of assistance on your flights, our airline partners will be able to assist with your special arrangements. Find out their contact details on our airlines page.List of airline contacts