In This Issue

Ever wondered where your luggage is stored when you check-in early at T1?

T1 has been undergoing a series of upgrading works – from the Departure and Arrival Halls to the Transit Hall - to refurbish the terminal’s interior design, incorporate automation and enhance the passenger experience.


Resuming safe runway operations after aircraft incident

Aircraft incident on runway? Four key activities happens at Changi Airport before runway resumes operations

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Here's how you can get an insider tour of Changi Airport

Changi Airport has introduced one-hour guided tours at each of its terminals so that passengers can make the most of their time in transit.

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Bigger and Better than Before - iShopChangi

With the rage for online shopping nowadays, e-commerce platforms are an increasingly important tool to enable retailers to reach out to a wider target audience. Realising that the online shopping trend is here to stay, Changi Airport has also been steadily developing its online platform, iShopChangi.

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Past Stories

Preparing for Jewel: Changes to T1 Transport Facilities

Ground transport facilities at T1 are gradually relocated as the terminal undergoes a series of expansion plans, in conjunction with Jewel Changi Airport’s development. Development works are about 70 per cent complete, with a greater use of technology to enhance passengers’ experience. Passengers can expect more taxi bays at the relocated T1 taxi stand, and quick boarding times with the implementation of an automated taxi dispatch system.

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Rare Peek Into Changi’s World and Its People

With the newly revamped office still lush and fresh, Changi Airport Group (CAG) hosted an inaugural office visit for its LinkedIn followers, giving them a peek into CAG’s beautifully transformed office and what it is like working for one of the world’s most awarded airports.

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Automating to make work easier

This year’s Annual Airport Celebration (AAC) saw Smarte Carte, a trolley services provider, named Changi Airport Group’s ‘Service Partner of the Year’, in recognition of its commitment to excellent customer service and emphasis on productivity initiatives.  The annual event recognises individuals and partner organisations working at Changi Airport for going beyond their call of duty, and showing acts of kindness to passengers and visitors.

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Making Walls Come To Life

More than three months after the opening of Changi Airport’s new Terminal 4 (T4), visitors continue to be wowed by its futuristic architecture and art. Without a doubt, one of the more popular features at T4 continue to be the immersive walls. Changi Journeys speaks to Sakchin Bessette, co-founder of The Moment Factory (TMF) – the multimedia entertainment studio that brought the walls to life.

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