In This Issue

Operating 24/7: The Airport That Never Sleeps

December is traditionally the busiest month of the year for Changi Airport, with traffic peaking just before Christmas. Last year, Changi Airport handled more than 5.8 million passengers in December, with a record of over 208,000 passengers passing through Changi’s terminals on 22 December 2017.

Most would notice the flurry of activity around the airport during the day. Yet unbeknown to many, staff and airport partners work tirelessly at all hours of the day to ensure every passenger that passes through Changi has a positively surprising and stress-free experience.



Exclusive Retail Pop-Ups at Changi

Changi Airport works closely with its retailers and brands to offer one-of-a-kind pop-up showcases and exclusive product launches that will charm even the most frequent flyers.

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Reuniting Lost Items at Changi

If passengers lose anything at the airport, here’s what they can do to recover their missing items.



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The Power of WeChat

As China leads the charge in outbound tourism spending, Changi looks to further its WeChat offerings to enhance engagement with this customer segment.


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Past Stories

Science of Changi: Balancing Demand & Supply of Taxis

Singapore is served by more than 21,000 taxis. While this may seem ample, no shopping mall or place of interest can guarantee a steady supply to their premises. Learn how Changi Airport invests in manpower and technology to make this passenger service as smooth as possible.

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Helping Partner Airports Fulfil their Potential

Over the years, requests for Changi Airport to provide consultancy services to airports around the world have increased. Learn about Changi Airports International (CAI), a leading investor, consultant and manager in the global aviation market.

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Recognising the Best of CAG’s Warriors

Changi strives to deliver a personalised, stress-free and positively surprising experience to every passenger passing through the airport. Behind the scenes, many teams work tirelessly to contribute to Changi’s success. Changi Airport Group (CAG) acknowledges the hard work put in by its staff with the Core Values Awards.

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Empowering Youths for a Better Future

Together with the airport community, Changi Foundation’s job attachment programme has provided more than 300 NorthLight students a meaningful work experience in a real environment, since the programme started.

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