Discover Changi Tour

Public   Transit

T1     T2     T3     T4    


Discover our award-winning airport as our Changi Experience Ambassadors guide you along a nature trail at the themed gardens and introduce you to the exciting array of entertainment and leisure facilities that will redefine your travel experience. If you have at least 2.5 hours to spare till your connecting flight, join one of our complimentary 1 hour guided tours at the Transit area. The tour is open to both departing and transit passengers.

 

Terminal 1 & 3 Tour

The combined Terminal 1 and Terminal 3 tour brings you through the world’s first Butterfly Garden in an airport, the iconic Cactus Garden, Water Lily Garden and instagram-worthy exhibits and sculptures  such as the Wings of Mexico, and Birds in Flight. Stopover at the DFS Wines & Spirits Duplex to enjoy free cocktails at the Long Bar by Raffles. Receive exclusive Changi Airport merchandise, and more upon completion of the tour!


Terminal 2 Tour

The Terminal 2 tour brings you through the beautiful Orchid Garden, Enchanted Garden, Sunflower Garden, and exciting entertainment and leisure facilities. Participate in photo taking opportunities at the horticultural sites. Receive exclusive Changi Airport merchandise, and more upon completion of the tour!


Terminal 4 Tour

The Terminal 4 tour brings you through the unique Heritage Zone and Peranakan Gallery, beautiful Steel in Bloom Garden, and introduce you to the fascinating array of facilities and innovative art installments. Participate in photo taking opportunities at the horticultural sites, and receive exclusive Changi Airport merchandise and more upon completion of the tour!



Tour Timing

Tour Location: Terminal 2
Meeting Point: Terminal 2 South Information Counter, opposite Orchid Garden (Level 2)

Registration
Via email: 24 hours in advance

Walk-in at info counters: Up to 15 minutes before the start of the tour (subject to availability)
Tour Timing
Every Monday, Wednesday and Friday, 9.00am to 10.00am
Your flight departure
After 11.30am

Tour Location: Terminal 1 & 3
Meeting Point: Terminal 3 South Information Counter, near Transfer A counters (Level 2)

Registration
Via email: 24 hours in advance

Walk-in at info counters: Up to 15 minutes before the start of the tour (subject to availability)
Tour Timing
Every Monday, Wednesday and Friday, 11.00am to 12.00pm
Your flight departure
After 1.30pm

Tour Location: Terminal 4
Meeting Point: Terminal 4 South Information Counter (after integrated Duty-Free Zone)

Registration
Via email: 24 hours in advance
Walk-in at info counters: Up to 15 minutes before the start of the tour (subject to availability)
Tour Timing
Every Monday, Wednesday and Friday, 4.45pm to 5.45pm
Your flight departure
After 7.15pm

Registration Details

Fill up the registration form, and drop us an email at discover@changiairport.com at least 24 hours before the start of the tour. Alternatively, you may register at any information counters located within Departure Transit. Please note that registration closes 15 minutes before the start of the tour, and is subject to availability on a first come first serve basis.


Eligibility Requirements
  1. You are a departing or transit passenger of Changi Airport.
  2. Your layover period is at least 2.5 hours and less than 24 hours, and your flight schedule fits in with our tour timings (see Tour Timings above).

What do I need to join the tour?
  1. Simply register at the information counters, or drop us an email with the completed registration form at discover@changiairport.com.
  2. For walk-in passengers with hand carry luggage, please let our Changi Experience Ambassadors know so arrangements can be made for it to be stored on a complimentary basis.

Meeting Location
  1. Please be present at the respective meeting location 15 minutes before the start of the tour. You are required to show your acknowledgement slip prior to joining the tour.

 

For tour at Terminal 2:

Terminal 2 (Transit Area)
Terminal 2 South Information Counter, opposite Orchid Garden (Level 2)

 

For tour at Terminal 1&3:

Terminal 3 (Transit Area)
Terminal 3 North Information Counter, near Transfer B counters (Level 2)

 

For tour at Terminal 4:

Terminal 4 (Transit Area)
Terminal 4 South Information Counter, after Integrated Duty-free Zone (Level 2)

 

Please note that:

  • Tour availability is on a first-come-first-serve basis. Maximum of 15 participants per session.
  • Tour itinerary may change slightly depending on weather conditions.
  • Passengers with sufficient layover period may join more than 1 tour.

 


Frequently Asked Questions
1. What are the opening hours of the Departure transit info counters?

Passengers may register for Discover Changi Tour at any Departure Transit information counters up to 15 minutes before the start of the tour, subject to availability on a first come first serve basis. The information counters located at T1 Transit Central, T2 Transit Central South (near Fossil), T3 Transit Central and T4 Transit South (after Integrated Duty-free Zone)  are opened 24/7. The other Departure transit information counters are opened from 5.30am to 1.00am daily.

2. What language is the Discover Changi Tour conducted in?

Our tours are conducted in English language. At the moment, we also have Mandarin and Bahasa speaking guides. You may enquire on the language speaking capability of the guides through email or at any information counters up to 15 minutes before the start of the tour.

3. I am a self-connecting passenger (i.e. I need to clear immigration to collect my baggage and connecting flight's boarding pass). Am I eligible for the Discover Changi Tour?

Yes, it is possible for you to join the tour. However, you may only join the tour after you have collected your connecting flight’s boarding pass, and cleared Departure Immigration.

4. I can only register after the registration cut-off time. Can I still join the tour?

Unfortunately not. For all our tours, registration has to be made via discover@changiairport.com or at any Departure transit information counters in advance. Please be present at the respective meeting location 15 minutes before the start of the tour, and show the guide your registration form or confirmation slip. The tour will commence according to schedule.

5. I am arriving into Singapore, and do not have a connecting flight. Can I join the Discover Changi Tour?

Unfortunately not. The Discover Changi Tour is designed specially for departing or transit passengers who has at least 2.5 hours layover at Changi. Arriving passengers without a connecting flight must clear the Arrival Immigration as soon as possible upon flight disembarkation.

6. My question is not being answered here. How can I reach out to the Discover Changi Tour team?

If you have any unanswered question, please drop us an email at discover@changiairport.com. We will get back to you within 24 hours.