Free Singapore Tour

Public   Transit

T2     T3    


You may just be passing through this tiny island-state, but let Singapore’s sights and sounds, colours and beats, energy and electricity enthrall you on the Free Singapore Tour. If you have at least 5.5 hours (or at least 6 hours for City Sights Tour) to spare till your connecting flight, join one of our free 2.5 hours guided tours with 2 short stopovers. The Heritage Tour runs 4 times daily and the City Sights Tour runs 2 times daily.

Heritage Tour

The Heritage Tour brings you through the architectural brilliance of Singapore’s past and present as we visit colonial and cultural districts – Chinatown, Little India, Kampong Glam – with a short stopover at the Merlion Park where you get a photo opportunity with the symbol of Singapore. The second stopover is at Kampong Glam, one of Singapore’s colourful ethnic precincts.

Check out the itinerary here

Tour Timing
Registration
Closes at 8.00am
Closes at 10.30am
Closes at 1.30pm
Closes at 2.30pm
Tour Timing
9.00am to 11.30am
11.30am to 2.00pm
2.30pm to 5.00pm
3.30pm to 6.00pm
Your flight departure
After 1.30pm
After 4.00pm
After 7.00pm
After 8.00pm
Registration Details

Registration Booths
Terminal 2: Transit Area, between Transfer Lounge F and Skytrain to Terminal 3 near the escalator to Arrival Immigration (Level 2)
Terminal 3: Transit Area, near Transfer Lounge A and Gate A1-A8 (Level 2)
Other Terminals: Please stay in the transit area and proceed to the booth at Terminal 2 to register, or enquire with the nearest Information Counter
Please remain in the transit area and do not clear immigration

Required Documents
Passport, boarding passes and entry visa (if applicable)

City Sights Tour

The City Sights Tour showcases modern Singapore with a short stopover at Merlion Park where you can get a photo with a piece of history of the Lion City, the Merlion, against the magnificent cityscape of our world-class attractions in their night-lights – Singapore Flyer, Marina Bay Sands, the Esplanade, of all others. The tour also offers another short stopover at Gardens by the Bay where you will find the magical Avatar-like Supertrees.

Check out the itinerary here

Tour Timing
Registration
Closes at 5.00pm
Closes at 6.30pm
Tour Timing
6.00pm to 8.30pm
7.30pm to 10.00pm
Your flight departure
After 11.00pm
After 12.30am
Registration Details

Registration Booths
Terminal 1: Please stay in the transit area and proceed to the booth at Terminal 2 to register
Terminal 2: Transit Area, between Transfer Lounge F and Skytrain to Terminal 3 near the escalator to Arrival Immigration (Level 2)
Terminal 3: Transit Area, near Transfer Lounge A and Gate A1-A8 (Level 2)
Please remain in the transit area and do not clear immigration

Required Documents
Passport, boarding passes and entry visa (if applicable)

Eligibility Requirements

  1. You are a transit passenger of Changi Airport.
  2. Your layover period is at least 5.5 hours and less than 24 hours, and your flight schedule fits in with our tour timing requirements (see Tour Timings below).

What do I need to join the tour?

  1. Passport, boarding passes and valid entry visa are required for registration. Eligibility to participate in the tour is subject to visa entry requirements stipulated by the Immigration & Checkpoints Authority of Singapore.
  2. Should you have cabin baggage, you are encouraged to leave them at Left Baggage before joining the tour.

How to register?

  1. When you arrive at Changi Airport, please remain in the transit area and do not clear immigration as the registration booths are located at the transit area.
  2. Registration will close 1 hour before the tour start time and participants will be guided as a group to clear immigration before the tour starts. 
  3. Present your passport, boarding passes and valid entry visas (if applicable) at the Free Singapore Tours booths located at:

Terminal 2 (Transit Area)

In Transit Area, between Transfer Lounge F and Skytrain to Terminal 3 near the escalator to Arrival Immigration (Level 2)

Terminal 3 (Transit Area)

In Transit Area, near Transfer Lounge A and Gate A1-A8 (Level 2)

Terminal 1

If you are at Terminal 1, stay in the transit area and proceed to Terminal 2 (Transit Area) for registration.

Please note that:

  • Availability of seats is on a first-come-first-serve basis.
  • Tour itinerary may change, depending on weather and traffic conditions.
  • Transit passengers are allowed to enter and exit Singapore once during their layover period, as per guidelines stipulated by Immigration & Checkpoints Authority of Singapore. Therefore, passengers are not able to join more than 1 tour (which involves entering and exiting Singapore more than once).

City Sights Tour

Find out more

1) Are the tours available daily?

The tours are available daily, including weekends and public holidays. 

2) What are the operating hours of the Free Singapore Tour booths?

The Free Singapore Tour booths open daily with the following operating hours:

  • Terminal 2 booth: 7am to 7pm
  • Terminal 3 booth: 7am to 6.30pm 
3) What language is the Free Singapore Tour conducted in?

Our tours are conducted in English.

At the moment, we also have Chinese language audio guides available. If you require an audio guide, please inform our friendly staff on duty when you sign up for the tour. 

4) I am a self-connecting passenger (i.e. I need to clear immigration to collect my baggage and connecting flight’s boarding pass). Am I eligible for the Free Singapore Tour?

It is possible for self-connecting passengers to join the Free Singapore Tour, but the registration process is slightly different. Please follow the below steps for registration:

1)      Registration procedure:

a.Please stay in the Transit Area and do not clear immigration when you reach Changi Airport. Instead, head over to the nearest Free Singapore Tour booths located at either Terminal 2 (transit area, Transfer F) or Terminal 3 (transit area, Transfer A) to register for the tour first. Our Free Singapore Tour booths are only located within the transit area, so you have to register for the tour before you leave transit.

b. As you have to clear immigration afterwards to collect your next flight’s boarding pass, please let the Free Singapore Tour booth staff know of your circumstance so that they can provide you with information on the next steps.

c. Availability of seats is strictly on a first-come-first-served basis.

d. Passport, boarding passes and valid entry visa (if applicable) are required for registration. As you who may not have your onward boarding pass yet, please provide the electronic itinerary or confirmed booking for verification.

2)      Luggage:

a. As the Free Singapore Tour bus does not allow luggage on board, please leave your luggage at any of the Left Baggage counters (available in all 3 terminals) before joining the tour. This service is chargeable.

b.  It is advised to leave your luggage at Terminal 2 since this is where the Free Singapore Tour starts and ends.

3)      Entering and exiting Singapore immigration:

a. Transit passengers are allowed to enter and exit Singapore only once during their layover period, as per guidelines stipulated by Immigration & Checkpoints Authority of Singapore (ICA). Re-entering the transit area after you clear customs is considered as entering and exiting Singapore once – so please make sure you do not go back to the transit area until you complete the Free Singapore Tour.

5) I want to join the Free Singapore Tour but I do not have an entry visa into Singapore. Can I still join the Free Singapore Tour?

Depending on the country of passport you are holding on to, passengers of eligible nationalities enjoy visa free entry into Singapore. Please click here to find out if you require a visa to enter Singapore. If you require a visa to enter Singapore, it is best to get one for a seamless participation in the Free Singapore Tour.

Visa Free Transit Facility (VFTF)

Passengers of eligible nationalities may also qualify for VFTF if prevailing entry requirements are met. Assessment for entry is determined by the Immigration & Checkpoints Authority (ICA) officers at the point of entry. For more information, please click here.

Please note that extension of stay for transit travellers under the VFTF is strictly not allowed.

6) I am only arriving after the registration cut-off time. Can I still join the Free Singapore Tour?

Unfortunately,no. For all our tours, passengers report to the meeting point (Free Singapore Tour booth) 1 hour before the tours start. After a short briefing, they will clear immigration as a group. If you arrive after the registration cut-off time, you will not be able to catch up.

7) I am arriving into Singapore but not transiting. Can I join the Free Singapore Tour?

The 2.5-hour Free Singapore Tour is a guided bus tour specially catered for transit passengers of Changi Airport who have at least 5.5 hours of layover period and are staying in Singapore for less than 24 hours. As you are visiting Singapore, you are not eligible for the Free Singapore Tour. However, you do have the luxury of time to explore Singapore on your own – welcome to Singapore! 

8) I am 15 years old and travelling by myself. Can I join the Free Singapore Tour?

Passengers below 18 years old are not allowed to join the tour alone unless accompanied by an adult. This is because all passengers have to sign on an indemnity form prior to the tour and the form requires signatories to be 18 years old and above. 

9) I have a long layover period. Can I join both Heritage Tour and City Sights Tour?

You can only join 1 tour (i.e. either Heritage Tour or City Sights Tour) because transit passengers can only enter and exit Singapore once, as per guidelines by the Immigration and Checkpoints Authority of Singapore (ICA). Joining both tours would mean that you clear immigration twice during your layover, which is not allowed.

We suggest you look through both tour itineraries to see which appeal to you more.

10) I have a long layover period. Can I join the Free Singapore Tour and remain in the city to explore on my own before going back to the airport for my connecting flight?

Passengers on the Free Singapore Tour have to stick together as a group and it is not possible for passengers to stay behind in the city or break away from the group. The Free Singapore Tour bus brings everyone back to Changi Airport Terminal 2, marking the end of the tour. The tour guide will bring you right outside the Departure Gates and assist the group back into the transit area after the tour is over.

11) Can I pre-book the Free Singapore Tour?

The Free Singapore Tour team only accepts walk-in registrations. However, Singapore Airlines and SilkAir passengers* have the option to pre-book for the Free Singapore Tour. If you are eligible based on the tour timings and are travelling on these 2 airlines, you can consider contacting your local SQ reservations office to pre-book the FST as pre-booking is managed separately by Singapore Airlines. To check where the nearest SQ reservations office is, please go to http://www.singaporeair.com/en_UK/contact-us/. Singapore Airlines accepts reservations up to 72 hours in advance.

If you are not travelling on the above 2 airlines, you will have to register at the nearest booth once you reach Changi Airport. Do make your way to the nearest booth (do not clear immigration at all) before the registration deadline. Our booths are only located within the transit area and availability of seats will be on a first-come-first-served basis.

*Exceptions apply, please check with the airline office(s) on local regulations and restrictions. 

12) My question is not being answered here. How can I reach out to the Free Singapore Tour team?

If you have an unanswered question, please drop us an email at cag.fst@changiairport.com. We will get back to you within 7 working days.