Lost and found

Public   Transit

T1     T2     T3     T4    

Items misplaced/ lost on board the aircraft

For all baggage related enquiries or items left onboard the aircraft, please proceed to the Lost & Found counter at the Baggage Claim area for assistance. You can also contact the handling agent representing the airline you had travelled with. Click here to find out which handling agent is servicing your respective airline.


Handling Agent: dnata Singapore
Contact Details

Terminal 1 - 3

24-hour Hotline:

  • (65) 6723 1188 
  • (65) 6511 0459 (for Delta Airlines only)

Terminal 4

Hotline: (65) 6581 1595

Operating hours: 5:00AM – 2:00AM

Email address: baggageservicesSG@dnata.com




Handing Agent: SATS 
Contact Details

Terminal 1 - 4

Hotline: (65) 6597 4500

Operating Hours: 7:00AM – 11:30PM

For Singapore Airlines 

Hotline : (65) 6224 4243 

Operating Hours: 7:00AM – 11:30PM

To check the search status of your baggage, you may also use Singapore Airlines' Baggage Tracer system here.

To submit a search request for an item left on a Singapore Airlines aircraft arriving into Singapore or in a Singapore Airlines operated lounge in Singapore, click here.


Airport Lost and Found

For matters pertaining to lost items within Changi Airport premises, please click here.