Passenger meeting services

Public   Transit

T1     T2     T3    

Experience a Warm Welcome and Fond Farewell with Allways Meet & Greet Services. Their services include: personal escort through airport formalities and airlines procedures, baggage and document handling. Flowers, limousines and hotel arrangement can also be arranged upon request.


Terminal 1

Arrival Meeting Hall Central

Terminal 2

Arrival Meeting Hall North

Terminal 3

Arrival Meeting Hall South

For online booking, please visit

Contact us:

Tel: +65 6543 9297


Advance booking is required 24 hours prior to the arrival time.


Service Package Description  SGD per meet

Gold Arrival

Dedicated one-on-one escort from the moment you arrive at the airport till you embark to your final destination

  • Greeting with welcome placard at Arrival gate
  • Escort through immigration counter
  • Provide porter service and assist with baggage collection
  • Escort through customs to transportation pick-up point

Gold Departure

Dedicated one-on-one and end-to-end escort through the departure journey

  • Greeting with welcome placard at passenger drop-off zone
  • Provide porter service for baggage handling and check-in assistance
  • Escort through immigration counter and security check
  • Escort to Departure Lounge* or to the boarding gate, where applicable


Concierge Service Service Option SGD per option

Let our knowledgable and helpful team assist you with a variety of value added services

  • Porter service for each additional baggage



  • One-way buggy service with welcome amenities per person


  • Arrange flowers or gift basket delivery
  • One-way limousine transfer service for up to 4 persons and 2 baggage per vehicle

Service order shall be submitted at least forty eight (48) hours in advance and must be confirmed twenty four (24) hours prior to arrival (STA/Standard Time of Arrival) or departure (STD/ Standard Time of Departure).

All rates are subject to prevailing applicable local taxes

Porter service includes up to two (2) baggage. Extra baggage will be charged at twelve (12) Singapore dollars per piece plus prevailing applicable local taxes

Children aged two (2) or over will be charged at full rate

Overtime surcharge of SGD45 per Guest Service Executive applies to scheduled service time between 2331 and 0030. Overtime surcharge of SGD55 per Guest Service Executive applies to scheduled service time between 0031 and 0700

*Lounge Use is not included