Changi Airport Singapore

Passenger Guide


The Immigration Halls are located at the ground floor. To get to the Arrival Immigration and Baggage Claim Halls, please follow the "Arrivals" signs.

There are two queuing areas - one is for Singaporeans and residents, the other would be for all nationalities. All foreign visitors are required to complete the disembarkation/embarkation (D/E) card and have valid travel documents and visa (if applicable) before proceeding for immigration clearance. Please stand behind the red or yellow security line when queuing for immigration clearance and to approach the immigration counter one person at a time.

Do note that you will need to produce a fever vaccination certificate if you are arriving within six days of passing through areas endemic for Yellow Fever. If you are unable to produce the certificate, you will be required to obtain vaccination, at your cost, at the Airport Clinic before being allowed entry into Singapore.

If your airline does not provide baggage transfer service, you are required to clear arrival immigration and claim your baggage before checking in for your next flight in Terminals 1, 2, 3.

For more information on entry and visa requirements and list of countries endemic for Yellow Fever, please contact the Immigration & Checkpoints Authority (ICA) via their 24 hour automated answering service at (65) 6391 6100 or visit their website at

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