Changi Airport Singapore

Passenger Guide

Off Airport Check-in

Passengers can check-in for their flights and choose their preferred seats in the comfort of their homes, offices or hotels before arriving at Changi Airport. They can do so by phone, fax, SMS, email, WAP (Wireless Access Protocol) or online.

At the airport, checked-in passengers will have to collect their boarding passes no later than 1 hour before flight departure (or as specified by airlines) and deposit their baggage (if any) at designated airport counters.


Off-Airport Check-in Services include:

Terminal 1
Airline Details
Air France24 hours to 30 minutes before flight departure time.
Website: www.airfrance.com.sg
British Airways24 hours prior to flight departure time.
Website: www.ba.com
Cathay Pacific Airways
(Asiamiles and Marco Polo members,
bookings and tickets purchase via online)
48 hours to 90 minutes before to flight departure time.
Website: www.cathaypacific.com
China Airlines24 hours to 3 hours before flight departure time.
Tel: (65) 6511 0445
Fax: (65) 6511 0436
Website: http://www.china-airlines.com
EmiratesWebsite: www.emirates.com
EVA Airways CorporationWebsite: www.evaair.com
KLM-Royal Dutch Airlines24 hours to 1 hour prior to flight departure.
Website: www.klm.com.sg
Delta Air LinesWebsite: www.delta.com
Terminal 2
Airline Details
Lufthansa German AirlinesTel: (65) 6245 5600
Fax: (65) 6545 5381
Website: www.lufthansa.com
WAP: wap.lufthansa.com
SilkAir48 hours to 2 hours prior to flight departure.
Website: www.silkair.com
Singapore Airlines48 hours to 2 hours prior to flight departure.
Website: www.singaporeair.com
SMS: Register on-line at www.singaporeair.com
Terminal 3
Airline Details
Singapore Airlines48 hours to 2 hours prior to flight departure.
Website: www.singaporeair.com
SMS: Register on-line at www.singaporeair.com
Garuda Indonesia12 hours before departure
City check-in at main office (United Square)

Proudly managed by
CHANGI AIRPORT GROUP