CHECK-IN PROCEDURES
Check-in starts at least 2 hours before flight departure. The start and end times of check-in operations vary by airline and passengers are advised to check with their airline for information. We recommend that passengers check-in at least 2 hours before their flight. You should have your valid passport, air ticket or booking confirmation, and visa (if applicable) before proceeding for check-in and ensure that your travel documents are in order before leaving the check-in counter.
For more information on the check-in requirements, please consult your airline representative or the ground handling agent. Passengers are also advised to read the New Aviation Security Measures for Hand-Carried Luggage and pack your belongings accordingly before arriving at the airport.
Upon arrival at the airport, please refer to the Flight Information Boards and Plasma Screens (conveniently located beyond the Departure Hall entryways) for your airline's check-in row information. Many airlines offer Early and Off-Airport Check-In options. For greater convenience, check-in "Off-Airport" anywhere you please via the internet or by phone. We invite you to check-in early at the airport and enjoy Changi's great transit facilities, food and beverages, and shopping! For more information on what's available at Changi Airport, please visit the At Changi section on this website.
