Enjoy preferential rates for parking at Changi Airport through CarPass (available on your Changi mobile app) and save up to 70%!
Park & Work eCoupons
- Short-term parking (9 hours per eCoupon)
- Suitable for Airport staff
- For those without season parking, and wish to park on an ad-hoc basis
- Park & Work eCoupons are sold in a bundle of 5 at $65 (usual price: $108), with each eCoupon consisting 9 hours of parking credit (worth $21.60).
BOOK NOW! -> Simply launch your Changi mobile App -> Click “Enjoy Parking Promos” to purchase the eCoupons
Park & Fly eCoupons / Physical Coupons
- Long-term parking (> 24 hours)
- Suitable for Travellers
- Enjoy preferential rates when you pre-book your parking for a minimum duration of 24 hours. Prices start from $40 for 1-day parking duration (31% worth of savings), up to 21-days parking duration (70% worth of savings).
BOOK NOW! -> Simply launch your Changi mobile App -> Click “Enjoy Parking Promos” to purchase your eCoupons
For travellers who prefer to purchase physical coupons or drive foreign cars without an In-Vehicle unit, you may do so here.
HOW TO USE YOUR PARKING ECOUPONS
Launch Changi App, make a purchase on 'Enjoy Parking Promos' / My CarPass, activate your eCoupon on your day of visit and simply just exit the carpark!
PURCHASE
ACTIVATE
EXIT
-
Park & Work eCoupon
Purchase and Validity of Park & Work eCoupons
1) Why must I purchase Park & Work eCoupons in bundles of five instead of individual eCoupons?The Park & Work eCoupons are intended for airport staff who are returning to Changi Airport for work, on a flexible work arrangement and who may not wish to purchase season parking. Park & Work eCoupons are hence sold in a bundle of 5, with each eCoupon consisting 9 hours of parking credit (worth $21.60). Park & Work eCoupons are valid for a 90-day period from the purchase date (for example: eCoupons purchased on 1 May 2021 will be valid till 30 July 2021).
2) How does the Park & Work eCoupons differ from the physical Park & Work coupons sold on iShopChangi. Am I able to exchange eCoupons for the physical coupons, and vice versa?Park & Work eCoupons allow customers to enjoy a seamless purchase and use process, as the eCoupons are available for use immediately based on the IU number registered in his Changi Rewards membership account and/or as confirmed by customers at the point of activating eCoupons .
There is hence no need to physically collect the physical coupons, and customers do not have to remove the cashcard prior to exit as the activated eCoupon would automatically be used to offset up to $21.60 worth of parking charges. Any remaining charges can then be paid via cashcard.
Park & Work eCoupons differ from the Park & Work physical parking coupons, and they are not inter-changeable or exchangeable. CAG reserves the right to charge a different price, or phase out the Park & Work physical parking coupons sold on iShopChangi.
3) How long is the Park & Work eCoupon valid for?All Park & Work eCoupons are valid for a 90-day period from the day of purchase, for example eCoupons purchased on 1 May 2021 will be valid till 30 July 2021. No extensions or refunds will be provided for any un-utilised/expired eCoupons.
4) Which car parks can I use the Park & Work eCoupons?Park & Work eCoupons can only be used at the existing 2A, 2B, 3A, 3B, 4A, 4B multi-storey car parks and/or Hub and Spoke car park.
Please note that Park & Work eCoupons cannot be used at the following car parks:
- T2 North/South Link
- T1 East/West Link
- T1/Jewel Carpark
- Changi East Project Office Carpark
- Carparks located within the Changi Airfreight Centre
- Coach Stands
5) Why are Park & Work eCoupons not allowed for use in T1/Jewel Car Park?Park & Work eCoupons are offered to airport staff as an alternative if they choose to park at Changi Airport for the duration of their work day. Given the higher parking demand from the public at T1/Jewel car park and to ensure sufficient parking capacity is made available to the public, Park & Work eCoupons will hence only be applicable to 2A, 2B, 3A, 3B, 4A, 4B car parks and/or Hub and Spoke carpark only.
Offset of total parking charges with Park & Work eCoupons
2) Can I still utilise the free parking redeemed through CarPass for Changi Airport promotions, or Changi Rewards privileges, if I am using a Park & Work eCoupon?Yes, you can use the other parking privileges or rebates given to you by CAG, such as free parking for having met the spend criteria at terminal public areas, parking privileges under the Changi Rewards loyalty programme, or parking benefits accorded under CarPass etc, together with your Park & Work eCoupon.
Your parking rebates / privileges / redemptions will be stacked in the following order of priority (with the items on top with higher precedence):
Order 1: Parking rewards redeemed under the Changi Airport and Jewel Changi Airport promotions through CarPass, for having met the spend criteria;
Order 2: Parking privileges under the Changi Rewards loyalty programme (for Platinum or Gold members);
Order 3: Any other form of parking benefits accorded under CarPass;
Order 4: Park & Work eCoupon (maximum of 1 eCoupon equivalent to $21.60 in value can be used per carpark exit);
Order 5: Park & Fly eCoupon;
Order 6: Parking rebates redeemed with Changi Rewards points;
Order 7: Other physical car park coupon (a maximum of one physical coupon may be used).
Customers are encouraged to verify through CarPass, the eligible parking redemptions, privileges or benefits available to them for that day, before they decide whether to activate the Park & Work eCoupon. The order above is subject to changes and Customers may refer to https://carpass.changiairport.com/FAQ.html for latest updates.
Activation of Park & Work eCoupons
1) To utilise my Park & Work eCoupon, can I exit the carpark immediately after I have purchased the eCoupons? Are these eCoupons active after my purchase?Park & Work eCoupons are credited to your Changi Rewards account on an “inactive” basis after you purchase the eCoupons. Please remember to activate your Park & Work eCoupon at least 5 minutes before your intended exit from the carpark, so that you can utilise them when you exit. Prevailing rates of $0.04 per minute will apply for your parking duration if there is no active eCoupon upon your exit.
Once the eCoupon has been activated, it cannot be returned to inactive status. You can find all your eCoupons at CarPass’ ‘My Coupon’ page, including the active, inactive and used eCoupons.
2) Can all eCoupons be automatically activated, upon my purchase?Activating the eCoupon on a per use basis ensures that it is used only when the Customer intends to do so. For example, a Customer may have 3 unused Park & Work eCoupons in his Changi Rewards membership account, but is only visiting Changi Airport for a 1 hour duration and wishes to pay the charges via his cashcard. As long as he did not activate any eCoupon, the Customer will able to pay the charges via cashcard, and his 3 unused eCoupons would remain valid for future visits.
CAG will not provide any refunds for parking charges paid via cashcard (if the eCoupon is not activated for any reason) or the partially/fully utilised eCoupon, regardless of circumstances, and particularly if the Customer chooses to exit the car park less than 2 minutes upon his eCoupon activation.
3) My activated eCoupon was accidentally used when I didn’t intend to use it. How do I go about reinstating the used eCoupon?Once a Park & Work eCoupon has been activated and used, CAG will not be able to reinstate the used eCoupon. No refunds nor any replacement Park & Work eCoupon will be provided. Please activate the eCoupon only before your intended exit from the carpark.
4) I exited the carpark less than 2 minutes after activating the eCoupon, and the full parking value was hence deducted from the cashcard. Where can I seek a refund of the carpark charges?We will not refund the car park charges which you had paid using the cashcard. However, you may continue to utilise the activated (but unused) Park & Work eCoupon, for future use within the stipulated validity period.
Update of Vehicle Details
1) What happens if I have changes to my vehicle details, such as a new license plate number or IU number?Should there be a need to amend the in-vehicle unit (IU) number, you can update your vehicle details using the CarPass portal, regardless whether the eCoupon has been activated or not. Do note that the IU number registered in your Changi Rewards membership account will be updated accordingly with the updated IU number and this update will apply to all of your existing eCoupons, parking privileges and parking rebates, as well as future parking redemptions made via the CarPass portal.
General Use of Park & Work eCoupons
1) I am a shift worker. Can I use Park & Work eCoupons on the weekends or during overnight parking?Yes, Park & Work eCoupons can be used on weekends and for overnight parking, up to the maximum eCoupon value of $21.60.
2) Can I use the same eCoupon again for my subsequent visit, if I parked for less than 9 hours during my first visit?All Park & Work eCoupons are for single-use and any remaining balance in your Park & Work eCoupon will be forfeited and cannot be used for another visit.
3) Can I use more than one eCoupon (e.g. a combination of two Park & Work eCoupons, or with other eCoupons) when exiting the carpark gantry?Only a maximum of 1 Park & Work eCoupon may be activated (and used) at any point in time. However, the Customer may use the Park & Work eCoupon together with other types of eCoupons available under CarPass.
4) Can I seek an extension or refund for unutilised or expired eCoupons?Please utilise all Park & Work eCoupons within 90 days from the date of purchase. No extensions or refunds will be provided for any un-utilised or expired eCoupons.
5) I would no longer need to park at Changi Airport. Can I refund my Park & Work eCoupons?The Park & Work eCoupons are sold in a bundle of 5, and can only be refunded in the same bundle quantity – provided all 5 eCoupons within the entire bundle have not been activated nor redeemed. A cancellation fee of $5 would apply in such an instance, and the Customer may write in to parkandwork@changiairport.com to request for such a refund. The cancellation fee is not waivable.
No refunds (full or partial) will be allowed, as long one or more eCoupons (out of the bundle purchased) has been activated or redeemed.
6) How long will the Park & Work eCoupon scheme last?The Park & Work eCoupon scheme is being offered as a temporary scheme. CAG reserves the right to discontinue the sale of the Park & Work eCoupon scheme at any time without prior notice. However, we will continue to honour all existing purchases already made, and such eCoupons issued will continue to be valid for a 90-day period from the day of purchase.
7) Where can I direct feedback or enquires about the Park & Work eCoupon scheme to?Please direct all feedback or enquiries to parkandwork@changiairport.com and we will endeavor to respond to you within 3 working days.
Terms & Conditions
Please review our full Terms & Conditions for Park & Work eCoupons before purchasing them.
-
Park & Fly eCoupon
Purchase and Validity of Park & Fly eCoupons
1) How does the Park & Fly eCoupons differ from the physical Park & Fly coupons sold on iShopChangi. Am I able to exchange eCoupons for the physical coupons, and vice versa?Park & Fly eCoupons allow customers to enjoy a seamless purchase and use process, as the eCoupons are available for use immediately based on the IU number registered in his Changi Rewards membership account and/or as confirmed by customers at the point of activating eCoupons.
There is hence no need to physically collect the physical coupons, and customers do not have to remove the cashcard prior to exit as the activated eCoupon would automatically be used to offset the parking charges (based on the value of the parking duration purchased). Any remaining charges will be paid via cashcard.
Park & Fly eCoupons differ from the Park & Fly physical parking coupons, and they are not inter-changeable or exchangeable. CAG reserves the right to charge a different price, or phase out the Park & Fly physical parking coupons sold on iShopChangi.
2) How long is the Park & Fly eCoupon valid for?All Park & Fly eCoupons are valid for a 90-day period from the day of purchase, for example eCoupons purchased on 1 May 2021 will be valid till 30 July 2021. No extensions or refunds will be provided for any un-utilised/expired eCoupons.
3) Which car parks can I use the Park & Fly eCoupons?Park & Fly eCoupons can only be used at the existing Terminal 1/Jewel (General - B3 to B5 only), 2A, 2B, 3A, 3B, 4A, 4B multi-storey car parks and/or Hub and Spoke car park.
Please note that Park & Fly eCoupons cannot be used at the following car parks:
- Terminal 1/Jewel (Short-term - B2M and B2)
- T2 North/South Link
- T1 East/West Link
- Changi East Project Office Carpark
- Carparks located within the Changi Airfreight Centre
- Coach Stands
Offset of total parking charges with Park & Fly eCoupons
1) What happens if I park for more than the purchased parking duration of my Park & Fly eCoupon?If your total parking duration exceeds the purchased parking duration, you will have to pay for the parking duration in excess of the purchased parking duration of your eCoupon at the prevailing standard parking rate of the relevant car park. Payment for the excess parking duration can be made via a payment card (i.e. cashcard, FlashPay card or CEPAS enabled card), upon your exit from the car park.
2) Can I still utilise the free parking redeemed through CarPass for Changi Airport promotions, or Changi Rewards privileges, if I am using a Park & Fly eCoupon?Yes, you can use the other parking privileges or rebates given to you by CAG, such as free parking for having met the spend criteria at terminal public areas, parking privileges under the Changi Rewards loyalty programme, or parking benefits accorded under CarPass etc, together with your Park & Fly eCoupon.
Your parking rebates / privileges / redemptions will be stacked in the following order of priority (with the items on top with higher precedence):
Order 1: Parking rewards redeemed under the Changi Airport and Jewel Changi Airport promotions through CarPass, for having met the spend criteria;
Order 2: Parking privileges under the Changi Rewards loyalty programme (for Platinum or Gold members);
Order 3: Any other form of parking benefits accorded under CarPass;
Order 4: Park & Work eCoupon
Order 5: Park & Fly eCoupon (maximum of 1 eCoupon can be used per exit);
Order 6: Parking rebates redeemed with Changi Rewards points;
Order 7: Other physical car park coupon (a maximum of one physical coupon can be used).
Customers are encouraged to verify through CarPass, the eligible parking redemptions, privileges or benefits available to them for that day, before they decide whether to activate the Park & Fly eCoupon. The order above is subject to changes and Customers may refer to https://carpass.changiairport.com/FAQ.html for latest updates.
Activation of Park & Fly eCoupons
1) To utilise my Park & Fly eCoupon, can I exit the carpark immediately after I have purchased the eCoupons? Are these eCoupons active after my purchase?Park & Fly eCoupons are credited to your Changi Rewards account on an “inactive” basis after you purchase the eCoupons. Please remember to activate your Park & Fly eCoupons upon your flight arrival back to Singapore or at least 5 minutes before your intended exit from the carpark, so that you can utilise them when you exit. Prevailing rates of $0.04 per minute will apply for your parking duration if there is no active eCoupon upon your exit.
Once the eCoupon has been activated, it cannot be returned to inactive status. You can find all your eCoupons at CarPass’ ‘My Coupon’ page, including the active, inactive and used eCoupons.
2) I am not able to activate my Park & Fly eCoupon when my planned exit date is indicated for the next month, why is that so?Activation of an inactive Park & Fly eCoupon can only be done earliest one day before your planned exit date. This is to ensure that you activate your eCoupon only before you intend to exit the carpark. Should you intend to activate or utilise your Park & Fly eCoupon immediately or on another day, you may update your new planned exit date on your eCoupon, provided that the eCoupon has not been activated or utilised.
3) Can all eCoupons be automatically activated, upon my purchase?Activating the eCoupon on a per use basis ensures that it is used only when the Customer intends to do so. For example, a Customer may have an unused Park & Fly eCoupon in his Changi Rewards membership account, but is only visiting Changi Airport for a 1 hour duration and wishes to pay the charges via his cashcard. As long as he did not activate any eCoupon, the Customer will be able to pay the charges via cashcard, and his unused eCoupon would remain valid for future visits.
CAG will not provide any refunds for parking charges paid via cashcard (if the eCoupon is not activated for any reason) or the partially/fully utilised eCoupon, regardless of circumstances, and particularly if the Customer chooses to exit the car park less than 2 minutes upon his eCoupon activation.
4) My activated eCoupon was accidentally used when I didn’t intend to use it. How do I go about reinstating the used Park & Fly eCoupon?Once a Park & Fly eCoupon has been activated and used, CAG will not be able to reinstate the used eCoupon. No refunds nor any replacement Park & Fly eCoupon will be provided. The Customer is recommended to activate the eCoupon only on the intended day of usage.
5) I exited the carpark less than 2 minutes after activating the eCoupon, and the full parking value was hence deducted from the cashcard. Where can I seek a refund of the carpark charges?We will not refund the car park charges which you had paid using the cashcard. However, you may continue to utilise the activated (but unused) Park & Fly eCoupon, for future use within the stipulated validity period.
Update of Vehicle Details / Planned Exit Date
1) What happens if I have changes to my vehicle details, such as a new license plate number or IU number?Should there be a need to amend the in-vehicle unit (IU) number, you can update your vehicle details using the CarPass portal, regardless whether the eCoupon has been activated or not. Do note that the IU number registered in your Changi Rewards membership account will be updated accordingly with the updated IU number and this update will apply to all of your existing eCoupons, parking privileges and parking rebates, as well as future parking redemptions made via the CarPass portal.
2) What if I have any changes to my travel itinerary or to the planned exit date which I have provided when purchasing my Park & Fly eCoupon? Is the validity of the eCoupon dependent on my input for planned carpark exit date?You may amend or update your new planned exit date on the Park & Fly eCoupon after your purchase, as long as the eCoupon has not been activated or utilised.
All Park & Fly eCoupons are valid for a 90-day period from the day of purchase, and are independent of your input for the planned carpark exit date.
General Use of Park & Fly eCoupons
1) Can I use the same eCoupon again for my subsequent visit, if I parked for less than the purchased parking duration during my first visit?All Park & Fly eCoupons are for single-use and any remaining balance in your Park & Fly eCoupon will be forfeited and cannot be used for another visit.
2) Can I use more than one eCoupon (e.g. a combination of two Park & Fly eCoupons, or with other eCoupons) when exiting the carpark gantry?Only a maximum of 1 Park & Fly eCoupon may be activated (and used) at any point in time. However, the Customer may use the Park & Fly eCoupon together with other types of eCoupons available under CarPass.
3) Can I seek an extension or refund for unutilised or expired eCoupons?Please utilise all Park & Fly eCoupons within 90 days from the date of purchase. No extensions or refunds will be provided for any un-utilised or expired eCoupons.
4) I would no longer need to park at Changi Airport. Can I refund my Park & Fly eCoupons?A cancellation fee of $5 would apply in such an instance, and the Customer may write in to parkandfly@changiairport.com to request for such a refund. The cancellation fee is not waivable.
No refunds (full or partial) will be allowed, as long the purchased Park & Fly eCoupons has been activated or redeemed.
5) How long will the Park & Fly eCoupon scheme last?The Park & Fly eCoupon scheme is being offered as a temporary scheme. CAG reserves the right to discontinue the sale of the Park & Fly eCoupon scheme at any time without prior notice. However, we will continue to honour all existing purchases already made, and such eCoupons issued will continue to be valid for a 90-day period from the day of purchase.
6) Where can I direct feedback or enquires about the Park & Fly eCoupon scheme to?Please direct all feedback or enquiries to parkandfly@changiairport.com and we will endeavor to respond to you within 3 working days.
Terms & Conditions
Please review our full Terms & Conditions for Park & Fly eCoupon before purchasing your eCoupons.