Upon arrival, you will be guided to the Transit Holding Areas (THAs) in their connecting terminal. Access to the THA will be for transit passengers and authorised airport staff only. Temperature taking will be conducted at the THA entrance.

Once inside, you will wait for their connecting flight and will be able to enjoy amenities including comfortable seating, snooze areas, light entertainment and a play area. You will be able to purchase light meals, snacks and drinks on-site. You can also make tax-free purchases with the help of a shopping concierge service and have your purchases delivered to you safely. 

For more information, please see here.

The passenger will be examined by medical personnel on duty. 

It is mandatory for passengers to wear masks when they board flights bound for Singapore and when they are at Changi Airport. If you need a mask, you can purchase them in the THA.

You will wait for your connecting flight at the THA. You are free to move around the THA, subject to safe distancing, and can enjoy its facilities such as comfortable seats and rest areas, free wi-fi, and internet stations.

This will depend on your airline’s policy.

There are vending machines in the THAs that sell drinks and hot food such as local, Indian and western meals. As an added service, you can scan a QR code for food delivery services, including halal and vegetarian options, from selected airport F&B outlets.

You can also purchase snacks and food items from pushcarts set up in the THAs. These include delicacies such as chocolates, salted egg snacks and other local delights. 

Please check with your airline, as this depends on the airline’s policy. 

Purchases can be made at iShopChangi anytime from 30 days to 12 hours before the departing flight.

If you have made purchases from iShopChangi, just inform the Changi Experience Ambassador on duty to have the items delivered to the THA for collection. 

If you are transiting with at least 12-hours before your next flight, you can purchase duty-free alcohol on Changi Airport's e-shopping website, iShopChangi. Once the order is ready, it will be delivered to your THA.

When it’s time to board your departing flight, airline service personnel will guide you from the THA to your boarding gate.

Yes, you can book a hotel room at the transit hotel located at Terminal 1, near boarding gate D41. The minimum length of stay is 1 hour.

You can make a booking with the hotel here. When you arrive at the THA, inform the Changi Experience Ambassador on duty for assistance and they will guide you to the transit hotel. 

Airport staff serving transit passengers at the THA are equipped with face mask, face shield and gloves.

Changi Airport has deployed autonomous cleaning robots to vacuum the carpeted floors at the THA. Some of these autonomous cleaning robots have also been upgraded with a mist disinfectant spray to be used when cleaning the floors.