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Transiting Through Changi Airport
1. What can I expect when transiting at Changi Airport?Transfer passengers, except for those from countries/regions in the Restricted Category as classified by Singapore's Ministry of Health, can experience our facilities as well as shopping and dining options within the departure transit area.
For more information, please see here.
2. What happens if a passenger has a high temperature or appears unwell?The passenger will be examined by medical personnel on duty.
3. Will I need to wear a mask when at Changi Airport?All passengers must wear a mask when they board flights bound for Singapore and when they are at Changi Airport. If you need a mask, you can purchase them from the pharmacies in the transit area.
4. As a transit passenger, can I enjoy the transit facilities available at Changi Airport?Transfer passengers, except for those from countries/regions in the Restricted Category as classified by Singapore's Ministry of Health, can experience our facilities as well as shopping and dining options within the departure transit area.
6. Are the F&B outlets in Changi Airport open? How can I order food?Transfer passengers, except for those from countries/regions in the Restricted Category as classified by Singapore's Ministry of Health, can experience our facilities as well as shopping and dining options within the departure transit area. For a complete list of dining options, you may refer to our dining directory.
7. Am I allowed to pack meals to consume on board my departing flight?Please check with your airline, as this depends on the airline’s policy. All items brought on board must comply with airport security requirements.
8. Can I shop at iShopChangi, Changi Airport’s e-shopping website?Purchases can be made online at iShopChangi anytime from 30 days to 12 hours before the departing flight. You can collect your purchases from the Information Counter located straight ahead after immigration.
9. As a transit passenger, am I allowed to buy duty-free alcohol?You can purchase duty-free alcohol from the duty-free stores at the departure transit areas.
If you are transiting with at least 12-hours before your next flight, you can also purchase duty-free alcohol on Changi Airport's e-shopping website, iShopChangi.
If you are flying in from Australia or the United States, you are not allowed to purchase duty-free alcohol due to existing regulations.
10. How early do I have to reach the gatehold room for my departing flight?Passengers can make your way to your departure gate 60 mins before your flight departure time. Please present your boarding passes to staff for verification at the access control point.
11. If I have a long layover, can I book a hotel room in the transit area?Yes, you can book a hotel room at the transit hotels located at Terminal 1, near boarding gate D41 and Terminal 3, near boarding gates B1-4. The minimum length of stay is 6 hours. You are strongly encouraged to make an advanced booking.
You can make a booking with the hotels here:
12. Apart from increasing cleaning frequency, what else is Changi Airport doing to protect passengers and staff?Airport staff are equipped with personal protection such as face mask, to perform their tasks. Staff and passengers can also maintain personal hygiene with the many contactless hand sanitisers available for use in the transit area.
Changi Airport has deployed autonomous cleaning robots to vacuum the carpeted floors in the transit area. Some of these autonomous cleaning robots have also been upgraded with a mist disinfectant spray to be used when cleaning the floors.
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Arriving in Singapore
Quarantine Free Travel
Eligibility and Requirements
1. What are the quarantine free travel requirements for children to enter Singapore?Unvaccinated children aged 12 and below may enter Singapore via the Vaccinated Travel Framework (VTF) or quarantine free, with the same requirements as the fully vaccinated travellers.
2. Do I need to take a designated flight to enter Singapore?Travellers can take any flight entering Singapore if the Vaccinated Travel Framework (VTF) or quarantine free travel requirements are fulfilled.
Proof of Vaccination
3. What does it mean to be fully vaccinated?Travellers aged 13 and above are only considered “fully vaccinated” if they meet either of the following conditions at least 2 weeks before arrival in Singapore:
- Received the full regimen of WHO EUL Vaccines in the list of accepted vaccinations and met the minimum dose interval period; or
- Contracted Covid-19 before being vaccinated, and received at least one dose of any WHO EUL Vaccines at least 28 days from their first diagnosis of a Covid-19 infection. Travellers must produce acceptable proof of their first positive Covid-19 diagnosis.
Traveller must provide an accepted digitally verifiable vaccination certificate in English. This means that it should contain a QR code for verification. Please refer here for the acceptable proof of vaccination by countries/regions of issuance.
4. How do I verify my vaccination status?[Singapore Citizens and Permanent Residents]
You can provide your vaccination status using the HealthHub or TraceTogether mobile app, or vaccination certificate(s) issued by the Singapore Ministry of Health in English.[Short-term visitors to Singapore]
Please refer here for the acceptable proof of vaccination by countries/regions of issuance.5. What information must the vaccination certificates show?The electronic or physical vaccination certificate(s) should be in English and clearly state the following:
- Traveller’s name, and at least one other personal identifier such as the date of birth or passport number corresponding exactly with the information in the traveller’s passport used for entry into Singapore
- Name of vaccine used (if more than 1 dose, the name of each vaccine administered for each dose)
- Date(s) of vaccination (if more than 1 dose, the dates when each dose was administered). The date of the last dose should be administered at least 14 days before the traveller’s arrival in Singapore
6. As a tourist in Singapore, how do I show my vaccination status?From 26 April 2022, most venues will no longer require the public to check in using the TraceTogether application or token, except where vaccination status checks are still required, such as larger events with more than 500 people at any one time, food and beverage (F&B) outlets including coffee shops and hawker centres, and nightlife establishments with dancing. In these places, you need to show your verified vaccination status, which will be automatically reflected for travellers, in the TraceTogether mobile app or bring along your TraceTogether token. More details below.
Adults:
Prior to your departure to Singapore, you must download the TraceTogether mobile app. Upon arrival, you must activate and use the app for the duration of your stay in Singapore. Do ensure that your TraceTogether mobile app is updated to the latest version.
After downloading the TraceTogether mobile app, you need to:
- Follow the instructions that appear when you launch the app
- Verify your mobile number with an SMS One-Time Password and register your profile on the app with the same identification number, nationality, and date of birth as those shown in the passport that you are using to enter Singapore
- Click on the ‘ACTIVATE APP’ button on the Holding Screen immediately after you have cleared arrival immigration in Singapore. Follow the instructions until you reach the Home Screen
For more information, please refer to the TraceTogether website.
For children who are aged 7 to 12 in the calendar year* and those unable to use a mobile device due to a certified disability or special needs:
You need to collect the TraceTogether tokens with payment of a refundable S$50 deposit at the Changi Recommends booth at Changi Airport or Seletar Business Aviation Centre at Seletar Airport upon arrival in Singapore. As each token is uniquely tagged to each individual, you need to carry your own token wherever you go, and not exchange with others.
*In the year 2022, this covers children born from 2010 to 2015 (inclusive)Children aged 6 and below in the calendar year (i.e., in the year 2022, those born in or after 2016) are exempted from the TraceTogether requirement.
Pre-Departure & On-Arrival Tests
7. Do I have to take a pre-departure test to enter Singapore?As part of our border relaxation, fully vaccinated travellers do not need to take any pre-departure Covid-19 test from 26 April 2022 onwards.
8. If I am tested positive while travelling overseas, can I still return to Singapore?You will need to recover before taking the flight. Please contact your airline or travel agent to rebook your flight.
9. Do I have to take an on-arrival PCR test/ART in Singapore?As part of our border relaxation and moving into the endemic phase, fully vaccinated travellers do not need to take any on-arrival Covid-19 test from 1 April 2022 onwards.
10. If I am required to take a pre-departure PCR test in Singapore before visiting the overseas countries, where can I take the test?Please refer to this approved list of Covid-19 swab providers from Singapore’s Ministry of Health.
11. What happens when I am tested positive for Covid-19 upon arrival in Singapore?[Short-term visitors to Singapore]
Please refer to Singapore’s recovery protocol for travellers and FAQs.[Singapore residents]
If you are tested positive but have no or mild symptoms (such as low fever, cough, runny nose, or sore throat), you should:- Self-isolate for at least 72 hours and monitor your health
- Take an Antigen Rapid self-test (ART) after 72 hours
- If ART is negative, you can resume normal activities
- If ART is positive, continue to self-isolate and self-test
Covid-19 Insurance
12. Is travel insurance required?[Short-term Visitors to Singapore]
All short-term visitors entering Singapore under the Vaccinated Travel Framework do not need to purchase mandatory travel insurance with Covid-19 coverage.If you would like to purchase travel insurance, you may refer to this link for options.
Arrival in Singapore
13. What are the arrival procedures in Singapore?Please click here for more information about on-arrival procedures at Changi Airport for travellers entering Singapore on the Vaccinated Travel Framework scheme.
14. Can I take public transport to my accommodation from the airport?Fully vaccinated travellers can take either public or private transport out of Changi Airport (including bus/MRT).
Non-fully vaccinated travellers who are required to serve Stay Home Notice (SHN), or travellers with a controlled itinerary, are only permitted to take private transport out of Changi Airport.
15. Are there any restrictions for friends or relatives to pick me up from the airport?Your friend or relative can pick you up at the airport as long as you are not required to serve SHN at dedicated facilities/ hotels.
16. For travellers on Reciprocal Green Lane, where can I meet my host company or government agency representative?The host can meet you at the Arrival Hall.
18. Can I visit Jewel Changi Airport or shops in the airport upon arrival?Yes, you can.
However, to enter any food and beverage (F&B) outlets, you would need to show your verified vaccination status, which will be automatically reflected in your TraceTogether mobile app within 30 minutes from clearing arrival immigration. For fully vaccinated travellers that have yet to receive their vaccination status on the TraceTogether mobile app, you would need to present your SG Arrival Card confirmation to the F&B outlets at Jewel Changi Airport or Changi Airport.
Visiting Singapore During Layover
19. Can I visit Singapore or Jewel Changi Airport during my layover?You can do so, with the process the same as short-term Vaccinated Travel Framework (VTF) visitors entering Singapore. Passengers must comply with the following conditions:
- Proof of full vaccination status
- Valid visa (if required)
- Mobile phone with TraceTogether mobile app downloaded and activated
- Entry approval (applicable to Singapore Long-Term Pass holders only)
- Submit the SG Arrival Card
For short-term accommodation option, you can book a room at YOTELAIR Singapore Changi Airport, which is located at Jewel Changi Airport (within the airport premises). To make a booking on YOTELAIR, please click here.
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Departing From Singapore
Application Process (For Residents in Singapore)
1. What are the requirements for Safe Travel Lanes and what is the application process?Please refer to SafeTravel Singapore for all information on departure advisories and requirements.