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Redeem Hello Kitty and Friends Premiums
Redeem a Hello Kitty and Friends premium from S$12.90 and enjoy up to S$20 off your next purchase!
SPEND TO REDEEM

 

From 1 November 2024 to 31 December 2024, spend a minimum of S$60 in a single receipt at Changi Airport (Public Areas & Transit Areas in Terminal 1 to 4) or Jewel Changi Airport to redeem a Changi Exclusive Hello Kitty and Friends premium for every S$60 spent, and up to S$20 worth of return vouchers!

 

On iShopChangi, every S$60 spent entitles you to redeem a Hello Kitty and Friends premium, including an iShopChangi-exclusive Puffy Bag (Charcoal), and a S$15 off iShopChangi promo code. If you’ve spent S$120, this means that you can purchase 2 premiums, and you can purchase a maximum of 4 premiums per order!

 

 

COLLECT HELLO KITTY AND FRIENDS PREMIUMS

 

REDEEM HELLO KITTY AND FRIENDS PREMIUMS

 

From 1 November 2024 to 31 December 2024, spend a minimum of S$60 in a single receipt at Changi Airport (Public Areas & Transit Areas in Terminal 1 to 4) or Jewel Changi Airport to redeem a Changi exclusive Hello Kitty and Friends premium for every S$60 spent, with a maximum of 9 premiums for a single receipt!

 

 

Mastercard and Changi Pay Exclusive: Spend a minimum of S$50 in a single receipt at Changi Airport (Public Areas & Transit Areas in Terminal 1 to 4) or Jewel Changi Airport to redeem a Changi exclusive Hello Kitty and Friends premium for every S$50 spent, with a maximum of 9 premiums for a single receipt!

 

Besides bringing home your favourite characters, enjoy additional savings with up to S$20* worth of return vouchers that can be used at participating outlets at Changi Airport and on iShopChangi.com.

 

Changi Pay Exclusive: Pay with Changi Pay to enjoy double the sweetness by receiving an additional S$5 off Lotte Duty Free e-Voucher^, automatically credited to your digital wallet.

 

*Not applicable for spend made in Jewel Changi Airport.

 

^ Applicable for use only at Lotte Duty Free Wines & Spirits outlets in Changi Airport’s terminals.

 

Other Terms and Conditions apply.

 

You may redeem the Hello Kitty and Friends premiums anytime during the qualifying promotion period, which is from 1 November 2024 to 31 December 2024,  while stocks last.

Area

Location

Opening Hours

Public Area 

Terminal 3, Basement 2 (Next to Swensen's) 

11:00 AM to 10:00 PM 

Transit Area 

Terminal 1, After Immigration near Shilla 

24 hours 

Terminal 1, Opp Sunglass Hut 

Terminal 2, Next to Discover Singapore 

Terminal 3, In front of Pret-a-manger 

Terminal 4, Near Gassan Watch 


Note: You will need a boarding pass to access collection points located in the Transit area. Please select the correct collection point as your purchased premium(s) will not be transferable between collection points.

Make a qualifying spend in Changi Airport Public and Transit areas or on iShopChangi.com to receive return vouchers for use at participating outlets. 

In Changi Airport Terminals: Minimum spend of S$60 in a single receipt 

In Changi Airport Terminals with Changi Pay or Mastercard:Minimum spend of S$50 in a single receipt 

On iShopChangi.com: Minimum spend of S$60 in a single transaction

For use in Changi Airport Terminals: S$5 off with a minimum spend of S$60

For use on iShopChangi.com: S$15 off with minimum spend of S$60

For use in Changi Airport Terminals via Changi Pay: S$5 off with a minimum spend of S$50 at Lotte Duty Free Wines & Spirits outlets only (for payments made using Changi Pay).

Return vouchers are valid for use at participating outlets only. The full list of participating outlets can be found in the terms and conditions.

Return vouchers are valid for use within 24 hours from the time of purchase and can be applied to your next purchase with a minimum spend of S$60. iShopChangi.com return vouchers are valid until 31 January 2025 with a minimum spend of S$60.

If you make a qualifying spend using Changi Pay, the S$5 Lotte Duty Free e-Voucher will be automatically credited to your Changi Pay digital wallet.

Changi Pay e-Vouchers are valid for use until 31 January 2025 from the time of purchase and can be applied to your next purchase with a minimum spend of S$50 at Lotte Duty Free Wines & Spirits outlets only. The vouchers cannot be stacked with any other Lotte Duty Free promotions.

Hello Kitty Hand Warmer Cushion

Size: Approx. 25cm x 30cm

 

Cinnamoroll Hand Warmer Cushion

Size: Approx. 25cm x 30cm

 

Fluffy Bag with Bag Charm

Bag Charm available in Hello Kitty, Kuromi, Cinnamoroll and Pompompurin, and will be selected at random.

 

Material: Water-resistant nylon 

Main compartment: Zip closure 

Front compartment: 2 front pockets with zip closure 

Side compartment: 1 side bottle holder compartment 

Size: Approx.44cm x 30cm x 13cm 

Handle Drop: 27cm

 

Hello Kitty Cabin Luggage

Size: Approx. 20inch (42.5cm x 31.5cm) 

Lock: TSA Combination Lock 

Wheels: Double universal aircraft wheels with 360 degrees

TERMS & CONDITIONS FOR CHANGI FESTIVE VILLAGE PURCHASE-WITH-PURCHASE AND RETURN VOUCHER SHOPPING PROMOTION 

 

SPEND AND REDEEM A HELLO KITTY AND FRIENDS PREMIUM (each a “PREMIUM”) FROM S$12.90 EACH (“SHOPPING PROMOTION”)

 

1.This Shopping Promotion is organised by Changi Airport Group (Singapore) Pte. Ltd. (“CAG”).

 

2.By participating in this Shopping Promotion, all participants shall be bound by the following terms and conditions and all amendments, additions, replacements and modifications hereto as may be made from time to time

 

3.This Shopping Promotion is valid for all qualifying spend and/or redemptions made at and during the following locations/periods (the “Promotion Periods”):

 

  • From 0000 hours (SGT) on 01 November 2024 to 2359 hours (SGT) on 31 December 2024 at the Transit Areas of Changi Airport; 

  • From 0000 hours (SGT) on 01 November 2024 to 2200 hours (SGT) on 31 December 2024 at the Public Areas of Changi Airport:

  • From 0000 hours (SGT) on 01 November 2024 to 2200 hours (SGT) on 31 December 2024 at Jewel Changi Airport; and 

  • From 0000 hours (SGT) on 01 November 2024 to 2359 hours (SGT) on 31 December 2024 on iShopChangi.com.

 

In Terminals - Transit Areas and Public Areas of Changi Airport

Jewel Changi Airport

On iShopchangi.com

Qualifying Spend Tiers and 
Eligibility of Redemption/ Purchase of Premium

For purchases made at the Transit Areas and Public Areas of Changi Airport:

With a minimum of S$60 spend in a single receipt, the participant is eligible to buy one (1) premium for evey S$60 spent at the price stated below. Capped at 9 redemptions per receipt.

Purchase of the Premium at the dedicated booths in Transit Areas and Public Areas of Changi Airport.

For purchases made at Jewel Changi Airport:

With a minimum of S$60 spend in a single receipt, the participant is eligible to buy one (1) premium for every S$60 spent at the price stated below. Capped at 9 redemptions per receipt.

There will be no booths located in Jewel Changi Airport. Purchase of the Premium at the dedicated booths in Transit Areas and Public Areas of Changi Airport.

For purchases made on iShopChangi.com:

With every S$60 spend in a single transaction; the participant is eligible to buy one (1) premium for every S$60 spent at the price stated below.

Capped at 4 redemptions per cart.

Mastercard and Changi Pay Exclusive Promotion

(For purchases made in terminals and Jewel Changi Airport)

For purchases made at the Transit Areas and Public Areas of Changi Airport and Jewel Changi Airport:

With a minimum of S$50 spend in a single receipt paid with either Mastercard OR Changi Pay; the participant is eligible to buy one (1) premium for every S$50 spent at the price stated below. Capped at 9 redemptions per receipt.

Not applicable

Selling Price of Purchase-With-Purchase Premium

  1. Hello Kitty hand warmer cushion - S$12.90

  2. Cinnamoroll hand warmer cushion - S$12.90  

  3. Green puffy bag with bag charm* - S$29.90

  4. Blue puffy bag with bag charm* - S$29.90

  5. Lilac puffy bag with bag charm* - S$29.90

  6. Hello Kitty cabin luggage with sticker – S$49.90 

  7. [iShopChangi Exclusive] Charcoal puffy bag with bag charm* – S$29.90

* Bag charms given are randomised 

4. To be eligible for this Shopping Promotion, participants must meet the following minimum qualifying spend tiers: 

 

5. The Purchase-With-Purchase Premiums are available at the redemption booths listed below:

 

Area

Location

Operating Hours

Public Areas 

Terminal 3, Basement 2 (Next to Swensen's) 

11:00am to 10:00 pm

(last redemption 9.30pm)

Transit Areas 

Terminal 1, After Immigration near Shilla

24 hours daily

Terminal 1, Opposite Sunglass Hut

Terminal 2, Event Area (Next to Discover Singapore) 

Terminal 3, Infront of Pret A Manger

Terminal 4, Event Area (Near Gassan Watch)

 

6.Except for qualifying spends via iShopChangi.com, payments for all purchase(s) of premium(s) may be made via the Changi App or through digital payment modes as accepted at the redemption booths. Participants must bring along their qualifying purchase receipt and/or premium purchase confirmation email (paid via the Changi App) for redemption. For qualifying spends via iShopChangi.com, payment for the purchase(s) of premium(s) on iShopChangi.com must be through iShopChangi.com. Delivery / collection of premium will be made together with the purchase order. 

 

7. All amounts spent at retail and food & beverage (F&B) outlets within Changi Airport terminals and Jewel Changi Airport are qualifying spend, except for the following: Changi Lounge, Shaw movie tickets, YotelAIR Singapore Changi Airport, online purchases, including website or app ticket purchases for Jewel Attractions, banks / ATMs / money changers / financial services, SISTIC / AXS / SAM payments, cash card / stored value cards top-up transactions, purchase of gift cards/ topping up of gift cards or loyalty cards, temporary vendors at promotional spaces, e.g. Jewel Atrium and Cloud9 Piazza, lounges, passenger meeting services counters, left-luggage service counters, tour and travel services, online/kiosks purchases with electronic receipts, car rental services, airport shuttle and transportation counters. 

 

8. All amounts paid for the purchase of tobacco products (including without limitation cigarettes, cigars, or any other form of tobacco, or any tobacco derivative or substitute) are excluded from the calculation of the qualifying spend.

 

9.All payments for the qualifying spend can only be in the form of cash (in local currency or equivalent amount in foreign currency), NETS, credit cards or digital payments. Payment made using in-store vouchers (e.g. FairPrice vouchers), Changi Dollar vouchers, Changi Rewards eVouchers, Changi Rewards Jewel Voucher, CapitaVoucher, eCapitaVoucher, Changi Rewards e-Voucher Flexi or Changi Gift Cards are excluded from the calculation of qualifying spend. Partial payment using vouchers, Changi Dollar vouchers, Changi Rewards eVouchers and Changi Gift Cards will be accepted provided the qualifying spend amount was paid in cash, NETS or credit cards.

 

10.Participants who make their qualifying spend may purchase the premium on a later date than the date of purchase but before the end of the relevant Promotion Period.

 

11. Bag charms given are randomised.

 

12. All premium sold are strictly non-refundable and non-exchangeable.

 

13. iShopChangi exclusive premium (Charcoal puffy bag with bag charm) must be purchase together with the participant’s qualifying purchase on iShopChangi.com and bag charm given are randomized. 

 

14.Availability of the premiums are while stocks last and CAG reserves the right, without prior notice, to replace the designs of the premium or change the relevant Promotion Period.

 

SPEND A MINIMUM OF S$60 ON ISHOPCHANGI.COM & IN THE PUBLIC AREAS AND TRANSIT AREAS OF CHANGI AIRPORT (EXCLUDING JEWEL CHANGI AIRPORT) AND GET UP TO S$20 WORTH OF RETURN VOUCHERS ON YOUR NEXT PURCHASES! (“SHOPPING PROMOTION”)

 

15.This Shopping Promotion is organised by Changi Airport Group (Singapore) Pte. Ltd. (“CAG”).

 

16.By participating in this Shopping Promotion, all participants shall be bound by the following terms and conditions and all amendments, additions, replacements and modifications hereto as may be made from time to time. 

 

17.This Shopping Promotion shall be from 0000 hours (SGT) on 01 November 2024 to 2359 hours (SGT) on 31 December 2024 (the “Promotion Period”). 

 

18. To be eligible for this Shopping Promotion, participants must meet the following minimum qualifying spend tier: 

 

 

Transit Areas & Public Areas of Changi Airport (excluding Jewel Changi Airport) or on iShopChangi.com

Qualifying Spend 

With a minimum spend of S$60 in a single receipt or transaction, a participant will be eligible to redeem the following:

One S$5 discount voucher* for the participant’s next purchase (minimum spend of S$60 is required) in Transit and Public Areas;

AND 

One S$15 discount promotion code on iShopChangi.com^ (minimum spend of S$60 is required).  

* Discount voucher must be redeemed within 24 hours.

^ Promo code is valid till 31 January 2025. Limited to 3 use per participant.

For purchases made on iShopChangi.com:

With a minimum spend of S$60 on a single order on iShopChangi, a participant will be given one S$15 discount promotion code via a system generated email upon the completion of their order, for the participant’s next purchase on iShopChangi.com^ (minimum spend of S$60 is required) [by applying the promo code at the Checkout page at iShopChangi.com]. 

Purchase date on iShopChangi.com and order collection or delivery date must be within the Promotion Period.

^ Promo code is valid till 31 January 2025. Limited to 3 use per participant.

Changi Pay Exclusive Promotion

[This promotion is only applicable for in terminal purchases  only]

With a minimum spend of S$50 in a single receipt or transaction, a participant will be eligible to redeem the following:

One S$5 Changi Pay e-Voucher* for the participant’s next purchase (minimum spend of S$60 is required) in Transit and Public Areas;

AND 

One S$15 discount promotion code on iShopChangi^ (minimum spend of S$60 is required).  

* e-Voucher must be redeemed within 24 hours. E-Voucher will be automatically credited to Changi Pay wallet.

^ Promotion code is valid till 31 January 2025. Limited to 3 use per participant.

AND

< This promotion can be stacked with the above S$5 Changi Pay e-Voucher promotion >

< This promotion is limited to the first 2,500 e-Vouchers only >

An additional S$5 Lotte Duty Free e-Voucher for the participant’s next purchase (minimum spend of S$50 is required) in Lotte Duty Free outlets in Changi Airport Terminals.

The S$5 e-Voucher will be automatically credited to the participant’s Changi Pay wallet to be used at Lotte Duty Free outlets in Changi Airport Terminals. The e-Voucher will be credited to the participant’s Changi Pay wallet ‘Vouchers’ tab instantly and must be redeemed by 1 January 2025, SGT 2359 hours.

The S$5 Lotte Duty Free e-Voucher can be used for the participant’s subsequent purchase (with a minimum spend of S$50 required via Changi Pay) and limited to one (1) e-Voucher and one (1) passport applied per transaction at Lotte Duty Free outlets in Changi Airport only.  

Each eligible customer is only entitled to receive the Lotte Duty Free e-Voucher twice (2) during the Promotion Period.

The Lotte Duty Free e-Voucher shall not apply in conjunction with any other privileges or promotions unless otherwise stated. 

The Lotte Duty Free e-Voucher is strictly non-refundable, non-transferable, non-assignable and not exchangeable for cash.

Changi Pay Exclusive Promotion

[This promotion is only applicable for purchases on iShopChangi.com]

On iShopChangi.com with a minimum spend of S$60 in a single receipt or transaction, a participant will be eligible to redeem the following:

One S$15 discount promotion code on iShopChangi^ (minimum spend of S$60 is required).  

* e-Voucher must be redeemed within 24 hours. E-Voucher will be automatically credited to Changi Pay wallet.

^ Promo code is valid till 31 January 2025. Limited to 3 use per participant.

AND

< This promotion can be stacked with the above S$5 Changi Pay e-Voucher promotion >

< This promotion is limited to the first 2,500 e-Vouchers only >

An additional S$5 Lotte Duty Free e-Voucher for the participant’s next purchase (minimum spend of S$50 is required) in Lotte Duty Free outlets in Changi Airport Terminals. 

The S$5 e-Voucher will be automatically credited to the participant’s Changi Pay Wallet to be used at Lotte Duty Free outlets in Changi Airport Terminals. The e-Voucher will be credited to the Eligible participant’s Changi Pay wallet ‘Vouchers’ tab instantly and must be redeemed by 1 January 2025a, SGT 2359 hours.

The S$5 Lotte Duty Free e-Voucher can be used for the qualifying customer’s subsequent purchase (with a minimum spend of S$50 required via Changi Pay) and limited to one (1) e-Voucher and one (1) passport applied per transaction at Lotte Duty Free outlets in Changi Airport Terminals only.  

Each eligible customer is only entitled to receive the Lotte Duty Free e-Voucher twice (2) during the Promotion Period.

The Lotte Duty Free e-Voucher shall not apply in conjunction with any other privileges or promotions unless otherwise stated. 

The Lotte Duty Free e-Voucher is strictly non-refundable, non-transferable, non-assignable and not exchangeable for cash.

Mastercard Exclusive Promotion

[This promotion is only applicable for in terminal purchases  only]

At Transit Areas and Public Areas (excluding Jewel Changi Airport) of Changi Airport, with a minimum spend of S$50 in a single receipt or transaction, a participant will be eligible to redeem the following:

One S$5 discount voucher* for the participant’s next purchase (minimum spend of S$60 is required) in Transit and Public Areas;

AND 

One S$15 discount promotion code on iShopChangi^ (minimum spend of S$60 is required).  

* Discount voucher must be redeemed within 24 hours.

^ Promo code is valid till 31 January 2025. Limited to 3 use per participant.

 

19. Purchases and/or transactions made at the following outlets at Singapore Changi Airport are excluded from and will not qualify for the Shopping Promotion:

 

- Banks 

- Money changing facilities

- Medical clinics

- Top-up card machines 

- Postal services & Post-on-Wheels

- Lounges (Bank / Airline / Ambassador / Pay-per-use lounges)

- Transit Hotels

- Hotel reservation counters  

- Airport shuttle and transportation counters

- Car Rental

- Changi Recommends outlets and service counters

- Passenger meeting services counters 

- Left luggage service counters

- Telecommunication outlets and service counters (e.g. M1) 

- Temporary outposts 

- Tour and travel services  

- Jewel Changi Airport

- Tobacco products (including without limitation cigarettes, cigars, or any other forms of tobacco, or any tobacco derivative or substitute)

 

Purchases of Changi Airport Park & Fly Parking Coupons made on iShopChangi.com are excluded and will not qualify as qualifying purchases. 

 

The list of participating outlets and products for the Shopping Promotion is subject to change by CAG at its discretion, without prior notice. 

 

20.Payments (or partial payments) for the qualifying spend may only be in the form of cash (in local currency or equivalent amount in foreign currency), NETS, credit cards or digital payments. Payment made using in-store vouchers (e.g. FairPrice vouchers), Changi Dollar vouchers, Changi Rewards eVouchers, Changi Rewards Jewel Voucher, CapitaVoucher, eCapitaVoucher, Changi Rewards e-Voucher Flexi or Changi Gift Cards are excluded from the calculation of qualifying spend. However, partial payment using vouchers, Changi Dollar vouchers, Changi Rewards eVouchers and Changi Gift Cards will be accepted provided the qualifying spend is paid in cash, NETS or credit cards.

 

21.Availability of the S$5 off S$60 return vouchers are while stocks last.

 

22.Amounts paid for the purchase of tobacco products (including without limitation cigarettes, cigars, or any other form of tobacco, or any tobacco derivative or substitute) will not be eligible for the redemption of any discounts voucher / eVoucher.

 

23.Usage of return discount voucher/ eVoucher instore are not applicable to all F&B outlets, Jewel Changi Airport and these tenants: 7-11, Balenciaga, Bottega Veneta, Burberry, Bvlgari, Cartier, Cheers, Chloe, Coach & Furla, Dior, Electronics Computers by Sprint-Cass, Fairprice, Fendi, Ferragamo, Gucci, Hermes, Hugo BOSS, iStudio, Longchamp ,Louis Vuitton, Lululemon, Marc Jacobs, MCM ,Metapod, Michael Kors, Moncler, Polo Ralph Lauren, Pomellato, Prada, Qeelin, Ray-Ban, Roger Vivier, Rolex, Saint Laurent, Samsung Experience Store, SONY, Stefano Ricci, Tech House, The Digital Gadgets, The Fashion Place, The JellyHearts, Tiffany and Co, Tod’s, Tory Burch, Zegna (subject to change)

 

24. iSHOPCHANGI PROMO CODE TERMS & CONDITIONS  

        a.The iShopChangi promo codes are valid for three (3) time use per participant while stocks last, is non-exchangeable, and cannot be used in conjunction with any other promotions, offers, eVouchers etc.

        b.The iShopChangi promo codes are valid for both non-travellers and travellers.

        c.Unless otherwise stated, all standard iShopChangi promotional codes are governed by product exclusions and are not valid with all products retailed under Airport Pharmacy, Ban Leong Technologies, Chanel, Changi Airport Park & Fly Coupons, Changi Airport Park & Work Coupons, Changi Recommends, Crystal Tomato, Digital Hub, Dior, Dyson Authorized Reseller, iStudio, Levante, La Mer by Shilla Travel Retail Pte Ltd, Me Nation Pte Ltd, Metapod, OnSmart, Oppo Official SG, Samsung (Ottno), Selected Best Price Flash Deals, SG Elect Store, Shilla Retail Plus Pte Ltd, Shopitree, Skin Inc, Sony Singapore, Valencia, Selected products from Authorized Supplier #2044, #2143, Changi Airport Group #2138, #2174, #2210, Chow Tai Fook, Gold Heart, Kwanpen, Luvenus, Macallan, Sift & Pick, Vincent Watch, William Grant & Sons.  Refer to (https://www.ishopchangi.com/en/support/faq/promotions-and-discounts.html#3) for the latest exclusion list.

        d.iShopChangi’s promo code is non-exchangeable and cannot be used in conjunction with any other promotions. 

        e.ShopChangi’s promo code is considered redeemed if the participant cancels the order.

 

25.GENERAL TERMS & CONDITIONS

 

        a.CAG’s decisions on all matters relating to the Shopping Promotion are final, conclusive and binding on all participants.

 

        b.CAG shall not be liable for any damages, loss or inconvenience for any matter arising out of or in connection with this Shopping Promotion, and each participant agrees to indemnify and hold CAG harmless from and against any and all claims, damage, losses, costs or expenses suffered or incurred by CAG in relation to the Shopping Promotion. 

 

        c.CAG reserves the right in its sole and absolute discretion to terminate the Shopping Promotion or to vary the terms and conditions herein at any time at its absolute discretion without further notice.

 

        d.In the event of any inconsistency between these terms and conditions and any other form of publicity collaterals relating to the Shopping Promotion, these terms and conditions shall prevail. 

        e.These terms and conditions shall be construed and governed in accordance with the laws of the Republic of Singapore. CAG and all participants hereby accept the exclusive jurisdiction of the Singapore courts to rule on any issues or disputes related thereto.

 

        f.Participation in the promotion requires the processing of participants’ personal data, including full name and email address. CAG may use participants’ personal data for the purposes of administering the Shopping Promotion, matching personal data collected through this Shopping Promotion with other data CAG holds about the participant to optimise operations and services offered to participants through the Shopping Promotion and other platforms such as providing relevant and personalised consent designed to make the user experience smoother and more enjoyable, statistical analysis, and improving the products and services that the CAG Group offers (the “Relevant Purposes”). CAG may also disclose such personal data to any of its subsidiaries, affiliates, service providers and/or agents for the Relevant Purposes. By participating in the Shopping Promotion, participants consent to CAG’s collection, use, disclosure, storage and other processing of any personal data provided in accordance with all applicable privacy laws and CAG’s Privacy Policy (https://www.changiairport.com/en/privacy-policy.html).

 

        g.Each participant represents and warrants that any personal data the participant discloses to CAG is complete and accurate. Each participant shall fully indemnify CAG against any loss or damage that may result from his or her breach of this Clause.

These terms and conditions are updated as at 01 November 2024. 

TERMS OF CONTEST

 

1.       Acceptance Of Terms And Conditions

1.1   By participating in the “Changi Festive Village Hello Kitty and Friends Premiums Social Media Giveaway” (the “Contest”), each Participant confirms that he/she has read, understood and agrees to be bound by these terms & conditions set out herein, including any other requirements set out in any Contest-related promotional material, and all amendments, additions, replacements and modifications thereto as may be made from time to time (the “Terms and Conditions”).

1.2   This Contest is organised and administered by Changi Airport Group (Singapore) Pte Ltd (“CAG”).

1.3   As a condition of entry into the Contest, each Participant affirms and represents that he/she has read and understood these Terms and Conditions and agrees to be bound in all respects by these Terms and Conditions.

 

2.       Contest Eligibility Criteria

2.1   This Contest is open to participants who (each a “Participant” and collectively the “Participants”):

a.       are aged 18 years and above (as at the date of their participating in the Contest);

b.       are ordinarily resident in Singapore; and

c.       are not persons within the Excluded Categories.

Excluded Categories” refer to:

a.       Directors and employees of CAG and any of the subsidiaries, the Civil Aviation Authority of Singapore, CAG’s appointed agencies, vendors, auditors, including any other persons who are involved in organising, promoting and/or conducting the Contest;

b.       Immediate family members of persons who fall within the class of persons referred to above. “Immediate family members” refer to spouses, children, parents, parents-in-law and siblings;

c.       Any person who is or becomes insane, deceased, insolvent or is the subject of a criminal investigation, or has criminal proceedings instituted against him/her in any jurisdiction (at the time of entry and/or the draw);

d.       Any person whose participation in and/or association with the Contest may cause (in the sole and absolute opinion of CAG) and/or the Contest, any disrepute, contempt, scandal, ridicule, or cause CAG and/or the Contest to be perceived unfavourably; and

e.       Any other person or class of persons deemed ineligible or notified by CAG as being ineligible from time to time.

2.2   CAG reserves the right (in its sole and absolute discretion) to determine the eligibility of any person in relation to the Contest, and CAG may at any time during the Contest disqualify any person from participating in the Contest without providing any reason if it determines that such person does not meet the eligibility criteria above.

 

3.       Contest Mechanics And Conditions Of Participation

3.1   The Contest shall commence from 6 Dec 2024 (1800hrs, Singapore Time) and shall end on 10 December 2024 (2359hrs, Singapore Time) (the “Contest Period”).

3.2   To take part in the Contest on Facebook, each Participant shall:

a.       Be a follower of the official Changi Airport Facebook page.

b.       Comment within the Contest post with which destination they are looking forward to travel to and why

c.       The most creative answers stand a chance to win. Refer to paragraph 4.1 for the total number of winners.

3.3   To take part in the Contest on Instagram, each Participant shall:

a.       Be a follower of the official Changi Airport (@changiairport) Instagram page.

b.       Comment within the Contest post with which destination they are looking forward to travel to and why

c.       Tag another genuine Instagram user’s personal Instagram account within the same comment.

d.       The most creative answers stand a chance to win. Refer to paragraph 4.1 for the total number of winners.

3.4   To take part in the Contest on Telegram, each Participant shall:

a.       Be a subscriber of the @ChangiAirport channel on Telegram.
Via the Microsoft form shared in the post, answer the following questions: “Which destination are you looking forward to travelling to and why?”

b.       The most creative answers stand a chance to win. Refer to paragraph 4.1 for the total number of winners.

3.5   Each Participant represents and warrants that any personal data the participant discloses to CAG is complete and accurate. Each Participant shall fully indemnify CAG against any loss or damage that may result from his or her breach of this clause.

 

4.       Prizes

4.1   The following prize has been allocated for the Contest (the “Prize”) on each social channel:

a.       One (1) set of Hello Kitty and Friends premiums including:

i.     Hello Kitty Cabin Luggage

ii.      Cinnamoroll Hand Warmer Cushion

iii.      Hello Kitty Hand Warmer Cushion

iv.      Puffy Bag with Bag Charm (pink, green OR purple)

4.2   The Prize Winner will be selected within seven (7) days following the end of the Contest, or such other later date as may be determined by CAG and/or notified via the comments section.

4.3   All Prize Winner(s) will be notified in writing by way of private message to the Facebook, Telegram or Instagram account that was used to make the comment on the Contest post. The Prize Winners must respond and claim the Prize in writing via the same private message chat within three (3) calendar days from the date of the notification, failing which the Prizes shall be treated as unclaimed and deemed forfeited. Prizes must be claimed in the manner and by the date notified by CAG, which may be changed at CAG’s absolute discretion.

4.4   The Prize Winner shall provide proof of identity, age and residency and such other documents as CAG may reasonably require. In the event that the Prize Winner is unable to provide, he or she shall be deemed to have forfeited the Prize.

4.5      The Prize is non-transferable, non-refundable and non-exchangeable for cash, credit, goods or benefits-in-kind, unless otherwise stated. There shall be no refund or exchange for any partially used or unused prize. CAG reserves the right to replace or change the Prize without prior notice.

4.6      CAG reserves the right to deny or claw back any Prize awarded to any Prize Winner should the Prize Winner subsequently be found to be disqualified or ineligible to participate in the Contest. CAG’s determination on all matters relating to the Contest shall be final, conclusive and binding. No correspondence and/or appeals will be entertained.

4.7      All Prize Winners whose Prizes have been unclaimed/unredeemed or forfeited hereunder shall not be entitled to any payment or compensation. Failure to respond to any notification from CAG in relation to any Prize won, to take the necessary steps to claim and/or redeem the Prize, or to provide any information or material required for the claim/redemption/collection of any Prize, shall be deemed a failure to claim/redeem such Prize. CAG reserves the right to select another winner in CAG’s absolute discretion or donate any unclaimed or unredeemed Prizes to charities of its choice.

 

5.       Personal Data & Privacy

5.1   By participating in the Contest, you confirm that you consent to the collection, use, processing and disclosure of your data (including personal data) in accordance with Changi Airport’s Privacy Policy, which is available at: https://www.changiairport.com/en/privacy-policy.html. Such personal data includes but is not limited to your full name, contact details, date of birth, home address, flight arrival and/or departure details. We may also collect information that is sent automatically by your web browser, computer, mobile phone, tablet or other device, if applicable.

5.2   Each Participant represents and warrants that any personal data the participant discloses to CAG is complete and accurate. Each Participant shall fully indemnify CAG against any loss or damage that may result from his or her breach of this clause.

 

6.       GENERAL CONTEST TERMS & CONDITIONS

6.1   CAG reserves the right to:

a.       Refuse the participation of any person in the Contest and/or disqualify any participant of the Contest for any reason whatsoever, including but not limited to unsafe or unruly behavior that may result in harm or damage to that person or any other persons; and

b.       Change or vary these Terms and Conditions as it deems fit, without prior notice. Should any dispute arise, CAG’s decision on all matters relating to the Contest and these Terms and Conditions is final, conclusive and binding on all participants and no correspondence will be entertained.

6.2   CAG makes no representation, warranty or undertaking whatsoever as to any implied terms or conditions or as to the accuracy, completeness and timeliness of any content or information regarding the Contest contained on its official website, or on any Contest-related collaterals/materials. All information is accurate at time of print/publishing. CAG shall not be liable for any dissatisfaction, damages, loss, injury or inconvenience arising from the materials published or printed in relation to the Contest.

6.3   CAG reserves the right to amend, modify or delete any content and information regarding the Contest on its official website or on Contest-related collaterals/materials; to correct any errors in any notified Contest mechanics, evaluation of the Contest submissions, or Contest results and Winners and to vary or amend these Terms & Conditions at any time, without providing any prior notice. Any such changes shall be effective and binding once it has been updated on CAG’s official website. CAG accepts no liabilities arising from or in connection with these corrections or amendments, including without limitation any liabilities from the change in the Winners resulting from the correction.

6.4   In the event of any inconsistency between these Terms & Conditions and any other form of publicity collaterals relating to a Contest, these Terms & Conditions shall prevail.

6.5   These Terms & Conditions may be translated into another language other than English. In the event of any inconsistency between the English version and any other translation hereof, the English language version shall prevail.

6.6   All decisions made by CAG regarding the interpretation and application of these Terms & Conditions or on all matters relating to a Contest shall be final and conclusive in each case.

6.7   All Winners will be selected at CAG’s discretion based on the rules or criteria set for the Contest. CAG is not obliged to entertain any correspondence relating to the decisions of CAG.

6.8   CAG reserves the right to cancel the Contest if circumstances arise outside of its reasonable control.

6.9   Participants acknowledge that the Contest is in no way sponsored, endorsed or administered by, or associated with the social media site or platform on which it is hosted.

6.10  These Terms & Conditions are not intended to confer rights to any third party under the Contracts (Rights of Third Parties) Act (Cap. 53B).

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