• (1/2) For travel advisories, precautionary measures and other information related to the Covid-19 situation, please refer to our Covid-19 Information Hub.
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  • (2/2) The opening hours for Shop & Dine outlets may have changed. For more details and the list of outlets which remain open in Changi Airport and Jewel, please click here.
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We wish to inform that the 1-Hour Free Parking Promotion has ceased on 27 September 2020.

ENJOY 2 HOURS FREE PARKING DAILY WHEN YOU SHOP & DINE AT CHANGI AIRPORT PUBLIC AREAS

From 28 September 2020, spend a minimum of $35 by Mastercard or $50* by other payment modes in a single, same-day receipt at participating retail and F&B outlets in Changi Airport T1 and T3 public areas to redeem two (2) hours of free parking! 

Limited to first 200 redemptions daily, on a first-come, first-served and while stocks lasts basis. 

Redemption must be made on the same day of qualifying transaction.

Purchases from Jewel Changi Airport and Changi Eats are not eligible for this promotion. 

*Minimum spend of $50 applies regardless of payment mode for supermarket purchases.

 

Redemption Details

Redeem your free parking rewards seamlessly with the all new CarPass from iChangi App! Simply scan the QR code that comes with your qualifying receipt to redeem your parking reward on CarPass via iChangi App with your Changi Rewards membership!

Carpark Parking Instruction (temp)

 

What is CarPass?

CarPass is a new feature of the iChangi app that allows Changi Rewards members to redeem complimentary parking from parking promotions seamlessly when they shop at participating retail and F&B outlets in Changi Airport and Jewel Changi Airport. It replaces the redemption of physical parking coupons over the counter.

With CarPass, there's no longer a need to pick up a physical parking coupon from a redemption counter in person. You also do not need to remove your cash card at the car park exit gantry. Once parking reward is successfully redeemed via CarPass, you can simply drive up to the car park exit gantry and the relevant parking reward would be automatically deducted from on the car’s IU number tagged to your Changi Rewards membership!

 

Where can I access CarPass? Where do I start?

You will need to install iChangi App and login to with your Changi Rewards membership. You will see the CarPass feature with "Redeem Free Parking" label on iChangi App. 

 

Where can I download iChangi App?

You can install the iChangi App from the respective app stores:

IOS devices:

https://apps.apple.com/sg/app/ichangi/id391730848

Android devices:

https://play.google.com/store/apps/details?id=com.changiairport.cagapp&hl=en_SG

 

HOW TO REDEEM

If you already have the iChangi App installed on your device

a)    With a CarPass QR code on payment receipt:

1.     Scan the QR code on the receipt, which will launch the iChangi app

2.     Redirect automatically to CarPass module within iChangi app

3.     Verify/Input vehicle license plate number and the IU number returned

4.     Click “Proceed” to confirm IU number

5.     Parking rewards will be auto-credited to CR member’s account

 

If you do not have a CarPass QR code on receipt:

1.     Login to iChangi app

2.     Launch the CarPass module

3.     Verify/Input vehicle license plate number and the IU number returned

4.     Click “Proceed” to confirm IU number

5.     Select relevant parking promotion for redemption

6.     Select option to upload an image of receipt

7.     Key in the receipt details and redeem the parking rewards

 

I have redeemed my parking reward with CarPass. What do I to utilise it? 

Simply drive your car and exit the carpark. Your parking reward will be automatically deducted via the IU (tagged to your Changi Rewards membership) upon exit. There's no need for you to remove your cashcard too!

I drive a Malaysia-registered car and it does not have a Singapore IU. How do I redeem and enjoy free parking? 

Present your qualifying receipt at any of the following info counters to redeem your 2 hour free parking coupon:

  • T1 Arrival Hall Information Counter (open 24 hrs, daily)
  • T3 Arrival Hall Information Counter (open 24 hrs, daily)
  • T3 Basement 2 CSO Counter (opposite FairPrice Finest, open 10:00 AM–10.30 PM, daily)

Please insert the parking coupon followed by the Autopass Card into the respective card reader at the exit terminal in order to offset the coupon value for exit. 

 

I can't seem to redeem my parking rewards with CarPass. What do I do? 

Please approach our info counters for assistance. In the event that you are issued a physical parking coupon for your qualifying receipt due to technical issues via CarPass, please take note of the following steps when using the complimentary parking coupon prior to exiting parking:

  1. Remove cash card from IU before approaching the exit gantry. The full amount will be deducted if the cash card is not removed.
  2. Place parking coupon with the barcode facing up into the redemption slot of the exit terminal for scanning. This will alert the machine of the redemption amount to offset from total parking fee.
  3. Insert cash card into the vehicle's IU for deduction of the balance amount (if any) and ensure that there are sufficient funds in the cash card before exiting. For Malaysia-registered vehicles, .

 

Where can I use the parking reward or coupon I've redeemed?

The parking rewards or coupons redeemed for this promotion can only be used at the following multi-storey car parks:

  • T1/Jewel Car Park
  • T2 Car Parks (2A and 2B)
  • T3 Car Parks (3A and 3B)
  • T4 Car Parks (4A)

Parking rewards and coupons redeemed from this promotion are not eligible for use at South Car Park (open-air car park between Terminal 2 and JetQuay).

 

Click here for full details and FAQs on CarPass.

Participating Outlets

All retail and F&B outlets within the public areas of Terminals 1 and 3 at Changi Airport are participating outlets*, except for the following:

  • Banks and Money Changing facilities
  • Bill payment transactions e.g. through AXS, Cheers or SingPost
  • Crowne Plaza Hotel, including outlets within the Crowne Plaza Hotel Education service provider
  • Left Luggage services counters
  • Pay-Per-Use Lounges
  • Medical clinics
  • SingPost
  • Staff Canteens and Taxi Canteens
  • Services counters (Car Rental/ Hotel Reservation / Airport Shuttle / Passenger Meeting Service)
  • Telecommunication outlets and service counters e.g. Starhub & M1
  • Temporary retail outposts involving non-CAG tenants 
  • Top-up card transactions (e.g. topping up of Kopitiam and Wang Loyalty card) and purchase of vouchers and Changi Gift Cards are not eligible for the promotion. 

 

*Receipts from Jewel Changi Airport and Changi Eats are not eligible for this promotion. 

 

Check out the opening hours of participating outlets here.

 

1

 Jewel Coffee (Temporarily Closed) Arrival Hall
2

Ma Mum To-Go

 Arrival Hall
3 WH Smith  Departure Hall
4

Sum37/Whoo 

 Departure Hall
5 Cheers Departure Hall
6 Triplets Departure Hall
7 Heavenly Wang  Departure Hall
8 Wang Nasi Lemak Kukus  Departure Hall
9 TEAHOUSE by Soup Restaurant (Temporarily Closed) Level 3
10 Japan Gourmet Hall SORA  Level 3
11 Burger King Level 3
12 Andes by Astons  Level 3
13 Kailash Parbat  Level 3
14 Anjappar  Level 3

1

 Kopitiam B2
2 4 Fingers Crispy Chicken B2
3 Beard Papa’s B2
4 Ya Kun Family Café B2
5 Saap Saap Thai & Saap Saap Thai Desserts  B2
6 Stuff’d B2
7 Coffee Boy (Temporarily Closed) B2
8 Crave B2
9 Mr Teh Tarik Express B2
10 Jollibean B2
11 KOI The Express B2
12 Hokkaido Baked Cheese Tart B2
13 Old Chang Kee B2
14 Curry Times B2
15 Tai Cheong Bakery B2
16 Canton Paradise Congee & Noodle Bar  B2
17 Le Shrimp Ramen  B2
18 Ichikokudo Hokkaido Ramen B2
19 Eu Yan Sang  B2
20 Unity Pharmacy B2
21 Samsonite  B2
22 Poh Kim DVD  B2
23 Sunglass Hut  B2
24 Jon Louis  B2
25 The Paul Frank Store  B2
26 The Blues  B2
27 Giordano  B2
28 SZAN  B2
29 The Body Shop B2
30 Cotton On  B2
31 Peniwern  B2
32 Sugar  B2
33 Boarding Gate  B2
34 Guardian Health & Beauty B2
35 Kidztime! B2
36 The Golden Duck Co (Temporarily Closed) B2
37 Seeds of Joy B2
38 Mixshop  B2
39 8 By Bottles & Bottles B2
40 Sift & Pick  B2
41 Zone X  B2
42 KinderPLAY  B2
43 Seiki Travel (Temporarily Closed) B2
44 Wan Yang Foot Reflexology  B2
45 FairPrice Finest B2
46 Heavenly Wang Arrival Hall
47 McDonald's Arrival Hall
48 Paris Baguette  Arrival Hall
49 LiHO Arrival Hall
50 Cheers Arrival Hall
51 Cosmetics & Perfumes by Shilla  Departure Hall
52 Chomel Departure Hall
53 Fragrance Departure Hall
54 Dragon Brand Bird’s Nest  Departure Hall
55 Durian Mpire by 717 Trading  Departure Hall
56 The Cocoa Trees Departure Hall
57 Bengawan Solo Departure Hall
58 Old Town White Coffee Departure Hall
59 Starbucks Coffee Departure Hall
60 O' Coffee Club Departure Hall
61 108 Matcha Saro Departure Hall
62 llaollao Departure Hall
63 The Planet Traveller  Level 3
64 Colonial Club (Temporarily Closed) Level 3
65 A-One Signature (Temporarily Closed) Level 3
66 Paradise Dynasty  Level 3
67 Collin’s Level 3
68 Central Thai Level 3
69 Bikanervala (Temporarily Closed) Level 4
70 Xin Wang HK Café (Temporarily Closed) Level 4

By participating in the promotion, shoppers will be deemed to have read and understood these rules and to be bound by them, any other requirements set out in any related promotional material and all amendments, additions, replacement and modifications as may be from time to time.

  • With a minimum spend of $35 by Mastercard, $50 by other payment modes or $50 for supermarket purchases (regardless of payment modes) in a single same-day receipt at participating outlets in at Changi Airport’s Terminals 1 and 3 public areas (collectively "Changi Airport Public Areas"), customers are qualified to redeem 2 hours of free parking worth $4.80 (1 hour = $2.40 worth of parking charges) from 28 September 2020, 10am onwards. Minimum spend refers to the final payable amount after including all discounts, service charge, GST etc.
  • Redemption of parking rewards must be made via CarPass on iChangi App. A single reward in CarPass (or physical complimentary coupon in equivalent) is applicable for use at selected car parks only (i.e. T1/Jewel Car Park, T2A, T2B, T3A, T3B, T4A) at Terminals 1, 2, 3 and 4. 
  • Redemptions are to be made on the same day of qualifying transaction and limited to first 200 per day, on a first-come-first-served and while-stocks-last basis.
  • Receipts can only be used once for redemption and limited to one same-day redemption per customer per day, regardless of amount spent in excess of the minimum spend requirement. Duplicated receipts from tenants will not be accepted.
  • All purchases made at participating outlets (including takeaways for F&B outlets) that meet the qualifying requirements are eligible for the redemption of parking rewards. Purchases from Jewel Changi Airport, Changi Eats, top-up card transactions (e.g. topping up of Kopitiam and Wang Loyalty card) and purchase of vouchers are NOT eligible for the promotion.
  • Redemptions are non-transferable, non-negotiable, non-refundable, and cannot be exchanged for cash.
  • Redemption is valid with other CAG-organised and tenants’ promotions, i.e. credit card promotions except for Changi Eats.
  • Only 1 free parking reward or coupon from this Shop and Dine promotion can be used per exit to off-set the parking charges. Multiple parking rewards or coupons from the same promotion cannot be used to off-set parking charges per exit from the car park.
  • The free parking rewards and carpark coupons are not exchangeable for cash and value is not refundable in part if not fully redeemed.
  • No claims will be entertained for carpark reward and/or coupon which is expired, lost, torn, defaced or damaged.
  • Changi Airport Group (Singapore) Pte. Ltd. (“CAG”) and its authorised agencies shall not be liable for any injury, damage or loss arising out of or in connection with this promotion, and each participant agrees to indemnify and hold CAG harmless from and against any and all claim, loss or damage incurred by the participant or by any other party in relation to the promotion.
  • CAG reserves the right to vary the terms and conditions herein at any time at its absolute discretion without notice. CAG’s decision on all matters relating to the promotion is final, conclusive and binding on all members and no correspondence will be entertained.
  • Changi Airport participating retail and F&B tenants and CAG’s appointed agency, P-Serv Pte Ltd are not eligible to participate in this promotion. The management reserves the right to disqualify any member of the promotion and change the Terms and Conditions as it deems fit, without prior notice. Should any dispute arise, all decisions made by Changi Airport (S) Pte Ltd will be final and no correspondence will be entertained.
  • Any collection, use and disclosure of participants’ personal data will be strictly in accordance with CAG’s privacy policy (available at http://www.changiairport.com/en/privacy-policy.html).
  • In the event of any inconsistency between the terms and conditions with any other form of publicity collaterals relating to the promotion, these Terms and Conditions shall prevail.