ENJOY 5 HOURS FREE PARKING DAILY WHEN YOU SHOP & DINE AT CHANGI AIRPORT PUBLIC AREAS

From 26 Nov 2021 to 2 Jan 2022 daily, spend a minimum of S$80 in a single, same-day receipt at participating retail and F&B outlets at Changi Airport T1 and T3 public areas to enjoy five (5) hours of free parking! 

 No cap on the number of redemptions. Each Changi Rewards member can only redeem one (1) eCoupon per day, for single-entry use only. Redemption must be made on the same day of qualifying transaction.

Receipts from Jewel Changi Airport, T4 Changi Festive Village and Changi Eats are not eligible for this promotion. 

Redemption Details

Redeem your free eCoupons seamlessly with CarPass from iChangi App! Simply scan the QR code that comes with your qualifying receipt to redeem your eCoupon on CarPass via iChangi App with your Changi Rewards membership!

 

 

ABOUT CARPASS

What is CarPass?

CarPass is a new feature of the iChangi app that allows Changi Rewards members to redeem complimentary parking from parking promotions seamlessly when they shop at participating retail and F&B outlets in Changi Airport and Jewel Changi Airport. It replaces the redemption of physical parking coupons over the counter.

What are the benefits of using CarPass?

With CarPass, customers no longer need go to a redemption counter to redeem a physical parking coupon in person. Customers also do not need to remove their cash card at the car park exit gantry to enjoy the eCoupons. Instead, once the eCoupon is redeemed via CarPass, drivers can simply drive up to the car park exit gantry and the relevant eCoupon would be automatically deducted based on the car’s IU number and Changi Rewards membership.

How does one redeem with CarPass?

Customers need to download the iChangi app and be a Changi Rewards member to redeem eCoupons via CarPass. 

If customer already has the iChangi App installed on device:

With a CarPass QR code on payment receipt:

  1. Scan the QR code on the receipt, which will launch the iChangi app 
  2. It will automatically redirect to CarPass module within the iChangi app
  3. Verify/Input your vehicle license plate number and the IU number returned
  4. Click “Proceed” to confirm the IU number
  5. eCoupons will then be auto-credited into your CR member’s account 

If customer does not have a CarPass QR code on reciept:

  1. Login to the iChangi app
  2. Launch the CarPass module
  3. Verify/Input vehicle license plate number and the IU number returned
  4. Click “Proceed” to confirm the IU number
  5. Select relevant parking promotion for redemption
  6. Select option to upload an image of the receipt
  7. Key in the receipt details and redeem the eCoupons

If customer does not have the iChangi App installed on device yet:

Customer can install the iChangi App from the respective app stores:

IOS devices: https://apps.apple.com/sg/app/ichangi/id391730848

Android devices: https://play.google.com/store/apps/details?id=com.changiairport.cagapp&hl=en_SG

  • Customers can use the eCoupons redeemed only at T1/Jewel, T2, T3 and T4 multi-storey carparks. eCoupons redeemed are NOT eligible for use at South Car Park (i.e. open-air car park between Terminal 2 and JetQuay).
  • Promotion is valid for cars only. eCoupons redeemed cannot be use for motorcycles. 

Exception Handling for Malaysia-registered cars without IU

Customers who drive Malaysia-registered cars without IU will not be able to redeem their free eCoupons with CarPass. Customers are to present their qualifying receipts to redeem physical complimentary parking coupon(s) from the following locations during counter opening hours: 

  • T1 Departure Hall Information Counter (open 24 hrs, daily)
  • T3 Arrival Hall Information Counter (open 24 hrs, daily)
  • T3 Basement 2 CSO Counter (opposite FairPrice Finest, open 10:00 AM–10.30 PM, daily)

Participating Outlets

All retail and F&B outlets within the public areas of Terminals 1 and 3 at Changi Airport are participating outlets*, except for the following:

  • Banks and Money Changing facilities
  • Bill payment transactions e.g. through AXS, Cheers or SingPost
  • Crowne Plaza Hotel, including outlets within the Crowne Plaza Hotel Education service provider
  • Left Luggage services counters
  • Pay-Per-Use Lounges
  • Medical clinics
  • SingPost
  • Staff Canteens and Taxi Canteens
  • Services counters (Car Rental/ Hotel Reservation / Airport Shuttle / Passenger Meeting Service)
  • Telecommunication outlets and service counters e.g. Starhub & M1
  • Temporary retail outposts involving non-CAG tenants 
  • Top-up card transactions (e.g. topping up of Kopitiam and Wang Loyalty card) and purchase of vouchers and Changi Gift Cards are not eligible for the promotion. 

 

*Receipts from Jewel Changi Airport, T4 Changi Festive Village and Changi Eats are not eligible for this promotion. 

 

 

1 WH Smith  Departure Hall
2

Cosmetics & Perfumes by Shilla (Sum37/Whoo) 

Departure Hall
3 Cheers Departure Hall
4 Triplets Departure Hall
5 Heavenly Wang & Wang Nasi Lemak  Departure Hall
6 TGM & Root98 Level 3
7 Burger King Level 3
8 Andes by Astons  Level 3
9 PappaMia Level 3

1

Kopitiam B2
2 4 Fingers Crispy Chicken B2
3 Beard Papa’s (Temporarily Closed) B2
4 Ya Kun Family Café B2
5 Saap Saap Thai & Saap Saap Thai Desserts  B2
6 Stuff’d & Crave  B2
7 Mr Teh Tarik Express B2
8 Curry Times & Old Chang Kee B2
9 Tai Cheong Bakery B2
10 Canton Paradise Congee & Noodle Bar & Le Shrimp Ramen B2
11 Ichikokudo Hokkaido Ramen B2
12 Eu Yan Sang  B2
13 Unity Pharmacy B2
14 Poh Kim DVD  B2
15 Jon Louis  B2
16 The Blues  B2
17 Giordano  B2
18 SZAN  B2
19 The Body Shop B2
20 Cotton On  B2
21 Peniwern  B2
22 Sugar  B2
23 Rotiboy (Opening Soon) B2
24 Guardian Health & Beauty B2
25 Kidztime! B2
26 Seeds of Joy B2
27 Mixshop  B2
28 8 By Bottles & Bottles B2
29 Sift & Pick  B2
30 Zone X  B2
31 KinderPLAY  B2
32 FairPrice Finest B2
33 Kawata House of Socks  B2
34 Cloud 9 Studio B2
35 The Digital Gadgets  B2
36 Swensen's B2
37 CHICHA San Chen  B2
38 Yikowei  B2
39 Rainbow Lapis  B2
40 TheJellyHearts  B2
41 365 Juices Bar   B2
42 Subway (Opening Soon)   B2
43 Heavenly Wang Arrival Hall
44 Cheers Arrival Hall
45 Cosmetics & Perfumes by Shilla  Departure Hall
46 Chomel Departure Hall
47 Fragrance Departure Hall
48 Durian Mpire Departure Hall
49 The Cocoa Trees Departure Hall
50 Mei Kee Bakery Departure Hall
51 Bengawan Solo Departure Hall
52 Old Town White Coffee Departure Hall
53 Starbucks Coffee Departure Hall
54 O' Coffee Club Departure Hall
55 108 Matcha Saro Departure Hall
56 llaollao Departure Hall
57 The Planet Traveller  Level 3
58 Paradise Dynasty  Level 3
59 Collin’s Level 3
60 Central Thai  Level 3

FREQUENTLY ASKED QUESTIONS

No. Customers are entitled to redeem one (1) 5-hour free eCoupon per Changi Rewards member per day per campaign if they meet the qualifying receipt, regardless of amount spent in excess of the minimum spend requirement. eCoupons will be issued to customers’ CarPass accounts via iChangi app during the promotion period.

Yes, if the qualifying spent per receipt is met. The eCoupon issued via CarPass will be stored in your IU and can be used at any multi-storey carpark in Terminals 1/Jewel, 2, 3 and 4.

Yes, your receipt from Jewel Changi Airport of minimum spend of $100 will be eligible for redemption of 5 hours free parking at Changi Airport T1/Jewel-T4 carparks. Please approach designated redemption counters in Jewel for assistance on promotions and redemptions for Jewel.

The free eCoupons must be redeemed within the day of transaction. The free eCoupons must be used by 2359hr the next day from day of issuance. Any request for extension will not be entertained.

Yes, the redemption is stackable and the amount will be deducted in the following order – 5Hrs eCoupon>Changi Rewards Members free eCoupons> Parking Rebates through points redemption > Physical carpark coupons if any.

No, redemption of Changi Airport Public Area’s 5 hours free eCoupon requires a min. spend of S$80 in a single same day receipt in Changi Airport Terminals 1 & 3 public areas only.

For more information on Jewel Changi Airport’s parking promotion, click here.

Yes, however the min. spend tier for Jewel Changi Airport’s eCoupon is S$100.

For more information on Jewel Changi Airport’s parking promotion, click here.

No, each Changi Rewards member can only redeem one (1) eCoupon per day, for single-entry use only.

Yes, each Changi Rewards member can redeem one (1) eCoupon per day, per campaign, for single-entry use only.

Note: Min. spend for Jewel Changi Airport’s 5 hours eCoupon is S$100. Min. spend for Changi Airport Public Areas’ 5 hours eCoupon is S$80.

If parked < 5 hours, Jewel Changi Airport 5 hours eCoupon will be utilised first.

If parked > 5 hours, both eCoupons will be utilised upon exit.

Note: The free eCoupons and carpark coupons is non-refundable in part, if not fully utilised.

Example: If you have parked for 6 hours, both Changi Airport Public Area and Jewel Changi Airport 5 hours free eCoupons will be utilised upon exit.

For Changi Airport Public Area Receipts: Shoppers may proceed to Terminal 3 Basement 2 Information Counter for assistance.

For Jewel Changi Airport Receipts: Shoppers may proceed to Jewel Changi Airport Level 1 Concierge (opp Signature KOI) for assistance.

No, redemption of the eCoupon must be made on the same day of qualifying transaction.

TERMS AND CONDITIONS

  • This promotion will be valid from 26 November 2021 to 2 January 2022. 
  • For a minimum spend of $80 in a single same-day receipt, customers are entitled to redeem 5 hours of free parking worth $12.00. (1 hour = $2.40 worth of parking charges).
  • A single e-coupon in CarPass or physical complimentary coupon is applicable for use at selected car parks only (i.e. T1/Jewel Car Park (excluding Short-Term Parking at B2 & B2M), T2A, T2B, T3A, T3B, T4A, T4B) at Terminals 1, 2, 3 and 4. 
  • Redemptions are to be made on the same day of qualifying transaction, no cap on redemptions and for single-entry use only. 
  • Receipts can only be used once for redemption and limited to one same-day redemption per customer per day, regardless of amount spent in excess of the minimum spend requirement.
  • Purchases from Jewel Changi Airport, T4 Changi Festive Village and Changi Eats are NOT eligible for the promotion.
  • Redemption of eCoupons must be made via CarPass on iChangi App.
  • Redemptions are non-transferable, non-negotiable, non-refundable, and cannot be exchanged for cash. 
  • Redemption is valid with other CAG-organised and tenants’ promotions, i.e. credit card promotions except for Changi Eats.
  • The 5-hour parking eCoupon will be deducted upon exit at the carpark where the car is parked at and the balance amount in the eCoupon cannot be used to offset subsequent carpark charges.
  • Only 1 free eCoupon or physical coupon from this Shop and Dine promotion can be used per exit to off-set the parking charges. Multiple eCoupons or coupons from the same promotion cannot be used to off-set parking charges per exit from the car park.
  • All purchases made at participating outlets (including takeaways for F&B outlets) in the public areas of Changi Airport that meets the qualifying requirements are eligible for the redemption of carpark coupon. 
  • The free eCoupons and carpark coupons are not exchangeable for cash and value is not refundable in part if not fully redeemed.
  • No claims will be entertained for carpark coupon which is expired, lost, torn, defaced or damaged.
  • CAG’s decision on all matters relating to the promotion is final, conclusive and binding on all members and no correspondence will be entertained.
  • Changi Airport participating retail and F&B tenants and CAG’s appointed agency, P-Serv Pte Ltd are not eligible to participate in this promotion. The management reserves the right to disqualify any member of the promotion and change the Terms and Conditions as it deems fit, without prior notice. Should any dispute arise, all decisions made by Changi Airport (S) Pte Ltd will be final and no correspondence will be entertained.
  • Changi Airport Group (Singapore) Pte. Ltd. (“CAG”) and its authorised agencies shall not be liable for any injury, damage or loss arising out of or in connection with this promotion, and each participant agrees to indemnify and hold CAG harmless from and against any and all claim, loss or damage incurred by the participant or by any other party in relation to the promotion.
  • Please take note of the following steps when using the complimentary parking coupon prior to exiting parking:

1. Remove cash card from IU before approaching the exit gantry. The full amount will be deducted if the cash card is not removed.

2. Place parking coupon with the barcode facing up into the redemption slot of the exit terminal for scanning. This will alert the machine of the redemption amount to offset from total parking fee.

3. Insert cash card into the vehicle's IU for deduction of the balance amount (if any) and ensure that there are sufficient funds in the cash card before exiting. For Malaysia-registered vehicles, please insert parking coupon followed by the Autopass Card into the respective card reader at the exit terminal.