• Please note that the Early Check-in service in Jewel will be available only from 17th April 2019 onwards. To find out if your airlines offers ECI in Jewel, please click here
  • Visitors heading to Jewel are advised to take public transport as heavy roadway traffic may be expected during busy periods. For more information on how to get to Jewel, please click here
  • Visitors to Jewel are encouraged to take public transport. Besides the MRT, you can take these buses to Changi – 24, 27, 34, 36, 53, 110 & 858.

    Drivers can also park at T2, T3 & T4. Parking is free at T4 for the first 3hrs (10am to 10pm). Free buses between T4 and Jewel run every 5mins (10am to 1am).

    Log-on to the iChangi App for update information about car park availability.

Pick-up Points
Pick-up Points
Pick-up Points

Pick-up Points

GET TO OUR DESIGNATED PICK-UP POINTS

Picking up—or getting picked up by—your loved ones? Head to our designated pick-up points at the following locations:

BASEMENT 1 1 – 3

BY WALKING

Follow the signs to 'Arrival Pick-up' and take the lift/ travellator to Basement 1 after collecting your baggage.

BY DRIVING

  • On Airport Boulevard, stay on the centre lane towards 'Terminal 1 Arrival'.
  • Swing right and proceed on the down-ramp to 'Terminal 1 Arrival Pick-up'.

LEVEL 1 2 – 4

BY WALKING

Follow the signs to 'Arrival Pick-up' and proceed towards the exit doors after collecting your baggage.

BY DRIVING

  • On Airport Boulevard, keep right and travel along the right lane towards Terminal 2.
  • Follow the signs to 'Terminal 2 Arrival' and turn right subsequently to arrive at Level 1.

BASEMENT 1 1 – 3

BY WALKING

Follow the signs to 'Arrival Pick-up' and take the down-riding escalator to Basement 1 after collecting your baggage. Pick-ups can take place at Doors 1, 2 and 3.

BY DRIVING

  • On Airport Boulevard, keep right and travel along the right lane towards Terminal 3.
  • Follow the signs to 'Arrival Pick-up' and keep right to arrive at Basement 1.

LEVEL 1 1 – 3

BY WALKING

Follow the signs to 'Arrival Pick-up' and proceed towards the left after collecting your baggage.

BY DRIVING

  • For drivers heading to Terminal 4 via ECP; keep left upon reaching Airport Boulevard and follow the signs to Terminal 4.
  • For drivers heading to Terminal 4 via PIE, keep left and take the dedicated slip road to Terminal 4.
  • Upon entering the Terminal 4 roadway system from either ECP or PIE, follow the signs to 'Arrival Pick-up'.

Please be informed that drivers are not allowed to park their vehicles or wait for passengers at the Departure or Arrival kerbside or pick-up points. This is to ease traffic conditions and ensure operational efficiency at Changi Airport.

Passengers are encouraged to drop off at the kerbside nearest to the check-in rows that they are checking in at.