Need to get in touch with us? Drop us an email at enquiry@changiairport.com and we will get back to you within 24hrs.


Feedback & Suggestions

Do you have a suggestion for us? We are always happy to receive feedback. To send us your feedback or suggestions, please click here


Connect with us on our various social media platforms:

More information



Airline Information

Looking for help pertaining to airline check-in counters and information, contact numbers, and ticketing? Click here to get in touch with the respective airlines for more information.


Airlines Lost and Found / Baggage Enquiries

For matters pertaining to Airlines Lost and Found / Baggage Enquiries , click here.


Airport Lost and Found

For matters pertaining to lost items within Changi Airport premises, click here.


Advertising opportunities

For brands which are interested in advertising displays in Changi Airport, please contact:

Advertising General Enquiry
Email: sales@jcdecaux.com.sg


Advertising proposals

For all advertising proposals for Changi Airport Group, please contact our media partner, Havas Media.

Susan Chee
Email: susan.chee@havasmedia.com


Filming and photography

Interested parties are to submit an application form for all filming and photography works in Changi Airport at least 7 working days in advance. For more information, please click here or email: filmphoto@changiairport.com


Changi Airport Group (Singapore) Pte. Ltd

Singapore Changi Airport is managed by Changi Airport Group (Singapore) Pte Ltd. Our address is:

Singapore Changi Airport
PO Box 168
Singapore 918146
Tel: +65 6595 6868
Email: feedback@changiairport.com


Our Corporate Reception is located at Changi Airport Terminal 2, Level 4. Office hours are as follows:

Monday to Thursday:  8.30am to 1.00pm; 2.00pm to 6.00pm
Friday:   8.30am to 1.00pm; 2.00pm to 5.30pm

To reach our Corporate Reception, please take lift number 8 or 9 located in the CAG Corporate Entrance at Terminal 2, Departure Check-in Hall South, Level 2 (near Check-in Row 12).

If you are driving, Terminal 2 Carpark is the nearest car park.


Have an urgent issue that you need to get in touch with us for? Our friendly Customer Service Representatives are ready to assist you with all airport enquiries. For flight related information, please visit visit http://www.changiairport.com/en/flight.html, or you can reach us at +65 6595 6868.