Changi Contact Centre

Need to get in touch with us? Our Customer Service Representatives are ready to assist you with all airport enquiries. You can contact us at or (65) 6595 6868


Feedback & Suggestions

Do you have a suggestion for us? We are always happy to receive feedback. To send us your feedback or suggestions, please click here


Lost or damaged baggage

For matters pertaining to lost or damaged baggage, you can obtain the contact numbers of the ground handling agents here


Advertising opportunities

For brands which are interested in advertising displays in Changi Airport, please contact:

Advertising General Enquiry
Tel: (65) 6333 6639


Advertising proposals

For all advertising proposals for Changi Airport Group, please contact our media partner, ZenithOptimedia.

Ms. Susan Chee


Filming and photography

Interested parties are to submit an application form for all filming and photography works in Changi Airport at least 7 working days in advance. For more information, please click here or email:


Changi Airport Group (Singapore) Pte. Ltd

Singapore Changi Airport is managed by Changi Airport Group (Singapore) Pte Ltd. Our address is:

Singapore Changi Airport
PO Box 168
Singapore 918146
Tel: (65) 6595 6868


Our Corporate Reception is located at Changi Airport Terminal 2, Level 4. Office hours are as follows:

Monday to Thursday:  8.30am to 1.00pm; 2.00pm to 6.00pm
Friday:   8.30am to 1.00pm; 2.00pm to 5.30pm

To reach our Corporate Reception, please take lift number 8 or 9 located in the CAG Corporate Entrance at Terminal 2, Departure Check-in Hall North, Level 2 (near Check-in Row 12).

If you are driving, Car Park 2A is the nearest car park.


Need to get in touch with us? Our friendly Customer Service Representatives are ready to assist you with all airport enquiries. You can contact us at (65) 6595 6868.