Need to get in touch with us? Drop us an email at email@example.com and we will get back to you within 24hrs.
Feedback & Suggestions
Do you have a suggestion for us? We are always happy to receive feedback. To send us your feedback or suggestions, please click here
Connect with us on our various social media platforms:
Looking for help pertaining to airline check-in counters and information, contact numbers, and ticketing? Click here to get in touch with the respective airlines for more information.
Lost or damaged baggage
For matters pertaining to lost or damaged baggage, click here
For brands which are interested in advertising displays in Changi Airport, please contact:
For all advertising proposals for Changi Airport Group, please contact our media partner, Havas Media.
Filming and photography
Interested parties are to submit an application form for all filming and photography works in Changi Airport at least 7 working days in advance. For more information, please click here or email: firstname.lastname@example.org
Changi Airport Group (Singapore) Pte. Ltd
Singapore Changi Airport is managed by Changi Airport Group (Singapore) Pte Ltd. Our address is:
Our Corporate Reception is located at Changi Airport Terminal 2, Level 4. Office hours are as follows:
Monday to Thursday: 8.30am to 1.00pm; 2.00pm to 6.00pm
Friday: 8.30am to 1.00pm; 2.00pm to 5.30pm
To reach our Corporate Reception, please take lift number 8 or 9 located in the CAG Corporate Entrance at Terminal 2, Departure Check-in Hall South, Level 2 (near Check-in Row 12).
If you are driving, Termnal 2 Carpark is the nearest car park.
Have an urgent issue that you need to get in touch with us for? Our friendly Customer Service Representatives are ready to assist you with all airport enquiries. You can contact us at +65 6595 6868.