• Please note that the Early Check-in service in Jewel will be available only from 17th April 2019 onwards. To find out if your airlines offers ECI in Jewel, please click here
  • Visitors heading to Jewel are advised to take public transport as heavy roadway traffic may be expected during busy periods. For more information on how to get to Jewel, please click here
  • Visitors to Jewel are encouraged to take public transport. Besides the MRT, you can take these buses to Changi – 24, 27, 34, 36, 53, 110 & 858.

    Drivers can also park at T2, T3 & T4. Parking is free at T4 for the first 3hrs (10am to 10pm). Free buses between T4 and Jewel run every 5mins (10am to 1am).

    Log-on to the iChangi App for update information about car park availability.

Porter Service
Porter Service
Porter Service

Porter Service


A porter service is available at all terminals to help you with your baggage, when departing from or arriving in Changi Airport. Please make your booking at least 4 hours before your flight departs or arrives.


Up to 10 items

  • S$3.00 per item (a minimum charge of S$10.00 applies)

From 11 items onwards

  • Our staff will contact you on the pricing and arrangement    


  • A S$5.00 surcharge for transfers to other terminals will apply.
  • Online Payment is available.
  • Cash or Credit card payment (AMEX/VISA/Mastercard) is accepted upon completion of the service.

Pick-up Points

Porter will greet you at the following locations:

  • Departure drop-off point or
  • Arrival baggage claim area

Please click here to book our porter service in advance. 

For more information:

Tel: +65 9615 0072
Email: feedback@smartecarte.com.sg