Changi Airport's Shopping Guarantees
Enjoy 7% GST Savings
Enjoy 7% GST savings when you shop at Changi Airport in the Transit or at Public areas.
Chance to be a Changi Millionaire
Stand a chance to be a Changi Millionaire* when you spend a minimum of $30 at
all participating outlets.
Look out for the next edition of Changi Millionaire, coming your way in May 2013.
Click here »
30-Days Money Back Guarantee
Customers who are not satisfied with their purchases at Changi Airport can return the product within 30-days for a full refund or exchange.
|REFUND AND EXCHANGE POLICY|
1. Where can the refund/exchange be made?
The refund/exhange can be made on-the-spot at the respective outlets. If you have left the airport, you can make your refund/exchange request via registered mail sent to the address printed on the receipt.
2. How long will the refund process take?
Refunds/exchanges will be done on the spot. However, for cases that require investigation on defects or verification with comparable outlets, or product is returned via post, refund will be done no later than 2 weeks.