Innovative solutions such as infrared proximity sensors help to reduce surface contact and virus transmission
Facilitating check-in off airport
Besides technology, the concept of an off-airport check-in, allowing passengers to conveniently check-in “anytime, anywhere”, was also discussed. Both airports were keen to explore trials on this while considering factors such technology hurdles and commercial viability.
“Daxing is a very advanced airport, both in terms of technological capability, as well as in their airport design and customer service. It was heartening to hear how a fellow airport operator has rallied its partners, stakeholders, and frontline staff to emerge through Covid-19, while continuing to innovate,” Ching Hock said.
Apart from gaining know-hows, stronger partnerships were built between Changi and Daxing Airport, which will lead to faster and easier collaboration moving forward. Other topics covered in the online programme included managing the non-aeronautical business and landscaping design.
“Many of Changi’s Chinese carriers fly to Daxing Airport,” Ching Hock said. “We now have a better understanding of their challenges and opportunities. These valuable learning points and insights will greatly help in our engagement with them.”