Do you know why Changi Airport’s terminals are designed the way they are, and how we strive to provide passengers with the Changi Experience that Changi Airport has come to be known for?

Through this walking tour of Terminals 1 and 4, visitors will get to enter the transit areas and learn about what goes into the thinking behind and running of Changi Airport that has made it the most awarded airport in the world.   

For Singapore-based organisations, you can sign up for Changi’s airport tours now!

For overseas organisations or groups who are interested to tour Changi Airport, customised tours can be arranged. Please email us at 

The Insights to Changi's Operations tour

Adult visitors will have a better understanding of why Changi Airport designed our terminals in a certain way, and how do we strive to provide passengers with a pleasant experience when they travel through Changi.

This is a walking tour of Terminals 1 and 4.  Visitors will get to enter the transit areas and learn about facilities and services which they may not be aware of.

In 2022, the cost is S$535 (includes 7% GST) per tour.

In 2023, the cost is S$540 (includes 8% GST) per tour.

There is no minimum group size. Maximum group size is 30 persons.

For groups larger than 30 persons, organisations should make additional tour bookings on another day.

Yes, but visitors who require wheelchair assistance should be accompanied by a fellow visitor.

The whole tour will take approximately 2 hours to complete.

The tour will start in Terminal 4 and end at Jewel Changi Airport.

Yes, you will need to go through security screening before entering the transit area. Please do not bring along any sharp objects, or liquids, aerosols or gel (LAGs) of more than 100ml, as these will be discarded during the security screening process.

Please avoid shorts, slippers or sandals.

The whole tour will be conducted under shelter.

Yes. Please bring along your NRIC or work permit, as we need to verify your details before issuing you with an airport pass to enter the restricted area.