Contact Us

Flight and Airline Information
Lost & Found
Other Enquiries

Flight Status Information

Stay informed of your flight status with real-time updates

Departure Flight Status

Arrival Flight Status

Contact The Airlines

The Airline Information page includes ground handlers’ contact information for specific airlines.

Airline Information

HELPFUL LINKS

GETTING AROUND TERMINALS

BAGGAGE STORAGE

SPECIAL ASSISTANCE

Airlines Lost and Found / Baggage Enquiries

Lost an item on your flight, or have any baggage enquiries? Find out how you can contact your airline here.

Airport Lost and Found

If you lost an item within the airport premises, click here.

For public enquiries, feedback, or suggestions on how we can enhance your experience at Changi Airport, please let us know here

Please note that your personal data may be shared with our partners and other relevant third parties — to enable them to follow up and reply to you directly on your feedback. By providing your personal particulars, you are deemed to have provided your consent to the collection, use or disclosure of your personal data for this purpose.

For on-ground enquiries, please visit the Changi Airport corporate reception.

Address:
60 Airport Boulevard

Changi Airport Terminal 2, #04-08

Singapore 819643

Jewel Changi Airport

For all Jewel-related feedback or enquiries:
Tel: +65 6956 9898
Email: contact.us@jewelchangiairport.com

Changi Rewards Enquiries

For membership and points enquiries, please click here.

iShopChangi Enquiries

For duty-free shopping enquiries, please click here.

Changi Airport Connector, HUB & SPOKE Changi Airport, Changi Jurassic Mile

For venue leasing, events, and partnership enquiries: Email: hubandspoke@changiairport.com

Raising Concerns
If you have reason to believe that a Changi Airport Group (CAG) employee, or anyone acting on behalf of CAG has engaged in illegal or otherwise improper conduct, you should promptly report the matter to the CAG Fraud and Ethics hotline. Click here for details of the fraud hotline.

To speak to our Changi Experience Ambassador, please contact +65 6595 6868.

Flight Status Information