Flight Status Information
Stay informed of your flight status with real-time updates:
Contact the Airlines
The Airline Information page includes ground handlers’ contact information for specific airlines.
Frequently Asked Questions
LOST AND FOUND
OTHER ENQUIRIES
Singapore Changi Airport
PO Box 168
Singapore 918146
For public enquiries, please email enquiry@changiairport.com or call our 24-hour hotline to speak with our Customer Service Representatives:
Contact Number: +65 6595 6868
Please note that your personal data may be shared with our partners and other relevant third parties—to enable them to follow up and reply to you directly on your feedback. By providing your personal particulars, you are deemed to have provided your consent to the collection, use or disclosure of your personal data for this purpose.
For on-ground enquiries, please visit the Changi Airport corporate reception.
Changi Airport Singapore
PO Box 168
Singapore 918146
For public enquiries, please contact enquiry@changiairport.com or (65) 6595 6868 to speak with our Customer Service Representatives.
Please note that your personal data may be shared with our partners and other relavant third parties - to enable them to follow-up and reply to you directly on your feedback. By provision of your personal particulars, you are deemed to have provided your consent to the collection, use or disclosure of your personal data for this purpose.
Please click here for the directions to the Changi Airport corporate reception.
Jewel Changi Airport
For all Jewel-related feedback or enquiries:
Tel: +65 6956 9898
Email: contact.us@jewelchangiairport.com
Changi Rewards Enquiries
For membership and points enquiries, please click here.
iShopChangi Enquiries
For duty-free shopping enquiries, please click here.
Changi Airport Connector, HUB & SPOKE Changi Airport, Changi Jurassic Mile
For venue leasing, events, and partnership enquiries: Email: hubandspoke@changiairport.com
Feedback and Suggestions
If you have feedback or suggestions on how we can enhance your experience at Changi Airport, please let us know here.
Raising Concerns
If you have reason to believe that a Changi Airport Group (CAG) employee, or anyone acting on behalf of CAG has engaged in illegal or otherwise improper conduct, you should promptly report the matter to the CAG Fraud and Ethics hotline. Click here for details of the fraud hotline.
For matters relating to customer enquiries, complaints and compliments, please refer to Feedback and Suggestions.
Frequently Asked Questions
Changi Rewards Matters
For Changi Rewards related matters, please click here.
iShopChangi Matters
For iShopChangi related matters, please click here.
Changi Airport Connector, HUB & SPOKE Changi Airport, Changi Jurassic Mile
For venue leasing, events, and partnership enquiries: Email: hubandspoke@changiairport.com
Feedback and Suggestions
If you have any feedback or suggestions on how we can continue to enhance your experience in Changi Airport, please let us know here.
Raising Concerns
If you have reason to believe that a Changi Airport Group (CAG) employee, or anyone acting on behalf of CAG has engaged in illegal or otherwise improper conduct, you should promptly report the matter to CAG. Click here for details.