Since Changi Airport Group reopened the southern wing of its newly revamped Terminal 2 in October 2022, the Terminal 2 Expansion programme management team has been gearing up to open its northern wing, for the terminal to be fully operational in the coming weeks.
Canadian author, journalist and public speaker Malcolm Gladwell once said that “ten thousand hours is the magic number of greatness”, implying that it takes a significant amount of practice to perfect something. The need for meticulous planning and preparation cannot be understated in the opening of an airport terminal.
Operational Readiness and Airport Transfer, commonly referred to as ORAT, is a comprehensive process that ensures a seamless transition from construction to full-scale operations. Tan Hanjie, Senior Manager, Airport Operations Development, who heads the ORAT programme for T2, delves into the intricacies of ORAT.
The Role of ORAT
Alongside five other team members, the ORAT team oversees the entire process of trials, to ensure that all processes run smoothly before it is opened.