Visitors learning about the various facets of Jewel during a tour conducted by Gain Mark
Since the launch of the ‘Discover Jewel’ tour , Gain Mark Calantog, one of the guides who conducts the Jewel tour, said that this one and a half hour tour is fast gaining popularity.
“Singapore residents are very interested in Jewel, due to its special design. Some of the most frequently-asked questions that we get are how the water is pumped up to the oculus of the HSBC Rain Vortex, how the plants in the Shiseido Forest Valley are being maintained, and which is the most popular outlet in Jewel,” Gain Mark Calantog shared.
When asked why he volunteered to be a guide for the Jewel tour, Gain Mark replied, “Jewel is like my second home. I spend most of my weeks in Jewel and it holds a special space in my heart. Conducting the tour for visitors makes me proud, as I can share with others how beautiful my home is and what makes it different from other malls in Singapore.”
Adds Gain Mark, “My greatest satisfaction at the end of each tour is when guests tell me that they have gained a different perspective of Jewel, and that they are amazed by how much effort had been put in from the design and development stage, to the daily maintenance, to ensure that Jewel continues to sparkle and shine. When the guest promises to visit Jewel again in future, I feel that I have done my part well as a Jewel host.”