Social @ Changi Airport

The backbone of Changi Airport’s social media strategy, Fans of Changi engages travellers from around the world with updates on our offerings. It encourages brand appreciation among travelers and strengthening Changi Airport’s brand advocacy through travellers’ comments, likes, retweets and shares.

Changi Airport's social media strategy

Our social networks

Find out more about our 7 social media channels.

Changi Airport Facebook page
Changi Airport Facebook page

Facebook

Through the use of images and videos, our Fans of Changi Facebook page brings our fans on a visual journey to discover what they can see, do, buy or eat at Changi. Our fans get a peek at the first class experience that awaits them.


Changi Airport Facebook Page

 


 

Twitter

We engage Fans of Changi followers on Twitter in chatter about travel tips, airline deals, travel resources and updates on the latest happenings at Changi. Followers can also seek help via this channel.


Twitter #ChangiAirport
Changi Airport Twitter page
Changi Airport Twitter page

 


 

Changi Airport Instagram page
Changi Airport Instagram page
Changi Airport Instagram page
Changi Airport Instagram page
Changi Airport Instagram page
Changi Airport Instagram page
Changi Airport Instagram page
Changi Airport Instagram page

Instagram

Through the power of imagery, we strive to inspire travel and ignite the love for Changi Airport. Photos of the airport terminals, airlines, travel destinations, food and more are simple, quick and entertaining ways to connect with our followers.


Instagram @ChangiAirport

 


 

Linkedin

Linkedin offers the perfect platform for potential hires to find out more about our company, culture and what it takes to create a world class airport experience for our passengers.


Changi Airport's Linkedin page
Changi Airport Linkedin profile

 


 

Changi Airport Youtube channel

YouTube

All our videos are housed on the Fans of Changi YouTube channel. These videos include the latest products, behind–the-scenes footage, Interviews with a traveler who arrived at Changi on the first day of operations on 1 July 1981 and a preview of the artistic Kinetic Rain sculpture.


Changi Airport's Youtube Page

 


 

Sina Weibo

Changi Airport’s Weibo account dishes out the latest information on Changi Airport as well as travel tips on Singapore, while serving as a constant touch point for enquiries. As of August 2013, the Changi Airport account has already attracted over 100,000 followers. Through these three platforms, the airport hopes to increase its mindshare among Chinese travellers.


Changi Airport's Weibo Page
Changi Airport Weibo page

 


 

Changi Airport Wechat account
Changi Airport Wechat account

Scan the QR code with the WeChat app to join Changi Airport!

WeChat

Changi Airport started the WeChat account in early 2015 and have since garnered a loyal following. Changi Airport engages the followers with news and information of the latest events and promotions at Changi Airport. With presence on this ubiquitous social media platform, Changi engages followers with regular, informative newsletters and timely responses to feedback and queries.


A strong digital presence

BEST DIGITAL COMMUNICATIONS STRATEGY

Silver Award – PR Awards
(Marketing Interactive) 2015


BEST OVERALL USE OF SOCIAL MEDIA - AIRPORT

Social Media in Travel + Tourism Awards
(Travel + Leisure) 2014



BEST SOCIAL MEDIA PRESENCE - AIRPORT

Skifties Social Media Travel Awards
(Skift) 2014


 


 

BEST USE OF SOCIAL MEDIA

Certificate of Excellence
PRWeek Awards Asia 2013


BEST USE OF SOCIAL MEDIA

The Moodies Digital, Mobile & Social Media Awards
(The Moodie Report) 2012, 2013


BEST FACEBOOK PAGE

The Moodies Digital, Mobile & Social Media Awards
(The Moodie Report) 2012