In This Issue
Tech-ed Up Washrooms
As the world’s most awarded airport, Changi Airport is constantly implementing initiatives to provide customers with a stress-free, personalised and positively-surprising experience. This customer-centric philosophy has been the driving force behind the various amenities, facilities and services thoughtfully provided at the airport.
In line with World Toilet Day on 19 November, one such feature you may have noticed when using the washrooms in the airport is an interactive easy-to-use touchscreen, located next to the exit of the washroom, which enables users to tap their feedback. But did you know that this is far more than a basic rating system? This technology-driven initiative, known as Instant Feedback System (IFS), is capable of sending an immediate alert to the cleaning crew for swift action, if needed!
To drive home the culture of safe operations in the airside, Changi Airport Group (CAG) held its second annual Safe Airside Driving competition last week. Prior to organising such a competition, CAG’s Airside Management team promoted safety messages through safety campaigns and talks. In a bid to engage the airside drivers more meaningfully, the team started the first edition of the competition last year, focusing on tractor driving, as tractors comprise the largest vehicle population in the airside.View Full Article
The National Volunteer and Philanthropy Centre (NVPC) recently recognised Changi Airport Group (CAG) as a Champion of Good for being an exemplary leader in catalysing social change and advocating a culture of giving amongst employees. In its inaugural year, the Champions of Good status is part of NVPC’s Company of Good, a nationwide network of businesses who have inspired their staff and made an impact in community development.View Full Article
To nurture the habit of continuous learning, Changi Airport Group (CAG) organises annual learning festivals (Learnfest) for its staff, designed to encourage employees to learn in a fun and relaxed setting, and to create a conducive environment to support active community sharing. The theme for this year - “Start Something Today”, highlighted the need for CAG to continually reinvent itself to stay ahead in today’s fast-changing environment, and to encourage staff to bring innovative ideas into action.View Full Article