In This Issue

Need a Trolley, Anyone?

In an airport, luggage trolleys are important amenities to passengers, as many are travelling with multiple bags.

At Changi Airport, management of airport trolleys is not something that is left to chance. Because Terminals 1, 2 and 3 are interconnected via the Skytrain to ensure a seamless transfer experience for passengers, this also means that an airport trolley can end up in almost any corner in any of these three terminals.


Exclusive sneak peek at Changi's revamped family and food paradise

Changi Airport regulars won't recognise Terminal 3 (T3) when they visit at the start of the school holiday season this November. The once familiar Basement 2 will unveil an elevated retail experience with a community space, a themed garden and more than 10 new shopping and F& offierings.

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Terminal 4 Breaks New Ground for Changi

Terminal 4 (T4) will be turning 1 in two weeks’ time!

Since it opened, the terminal has won many accolades both locally and overseas. These awards recognised not only the architectural excellence of the terminal, but the design thinking put into the systems and processes at T4.

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Maintaining the Petalclouds’ Charm

Visitors stepping into Changi Airport’s Terminal 4 (T4) will not miss its newest kinetic sculpture – the Petalclouds. Designed to be T4’s centerpiece feature, the Petalclouds deliver a captivating theatrical experience with a union of art, music and science.

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Past Stories

A Day in the Boots of a Changi Airport Firefighter

Changi Airport Group's Airport Emergency Service (AES) keeps the airport and runways safe. Read on to learn about what goes on inside the fire stations that serve over 60 million passengers flying through Changi Airport every year.

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Meet the Future Faces of Changi Airport

The latest online mini-series by Changi Airport, 'Love at First Flight', featured two Changi Youth Ambassadors (CYA) under an internship with CAG's Ground Operations team. Read on to learn about their valuable experiences with the terminal operations at Changi Airport.

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Adding That Special 'Changi Touch' to the Airport

In recent years, as Changi revamps different areas in the terminals, the design thrust has shifted to one with a more hospitality focused – inspired by the designs of hotel interiors, restaurants and lounges to create a cosy and soothing environment for passengers.

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A Smarter Way to Clear Bins

The labour-intensive task of checking and clearing litter bins at Changi Airport will soon be a thing of the past. Changi Airport Group (CAG) recently implemented a suite of ‘smart bins’ in Terminal 4 (T4) equipped with sensors which will “notify” cleaners when they are full. 

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