Ing Eer, who is now an Area Manager with the family restaurant, joined Swensen’s when she started working at the age of 18. Having worked her way up the corporate ladder, she believes in giving back to society by coaching young adults who are starting out in the workforce. The mother-of-two personally guided the Northlight students during the whole attachment programme. She said, “You could see that on the very first day, the students were unsure of themselves, and were uneasy about carrying out tasks which require interaction with other staff in the restaurant.”
“So I introduced them to how a restaurant is run, step-by-step. On the first day, I did an orientation with them – who are in charge of which parts in the restaurant, where things are placed, what functions different machines serve, etc.”
“On the third day, the students were trained on how to take orders and process them, and how to do proper waitering. By the fourth day, all of them were clamouring to take on more roles. They were excited, motivated and confident – about themselves, about being able to contribute. With encouragement and training, I could see the students ‘blossoming’ day by day,” she added enthusiastically.
Ivy Choo, Senior Manager overseeing Changi Foundation at CAG agreed, “The job attachment programme provides a glimpse of working life to the students. We have found that the mentors are very positive role models, not only sharing their experience and skills with the youth, but also their life lessons.
When asked if they would be keen to return to work at Swensen’s after they graduate, all six students exploded with a resounding “Yes!”.