Rare Peek Into Changi’s World and Its People

CAG’s inaugural office tour for LinkedIn followers

 February 2018

With the newly revamped office still lush and fresh, Changi Airport Group (CAG) hosted an inaugural office visit for its LinkedIn followers, giving them a peek into CAG’s beautifully transformed office and what it is like working for one of the world’s most awarded airports.

Through the session, participants had the chance to listen to personal stories about the fast paced work day in the airport, how teams across the airport collaborate on big projects, and what it is like to continually discover new ways to enhance passengers’ experience at Changi. The session was a great opportunity for participants to network and allowed CAG to learn more about its LinkedIn followers.

Changi – a Home away from home

Group Senior Vice President for Corporate and Marketing Communications, Ivan Tan, opened the session with an introduction of CAG’s business and how the company operates Changi Airport. Participants also got the inside scoop on the upcoming developments that passengers and visitors can expect in Changi.

After the sharing session, the masterminds behind CAG’s Workplace Transformation initiative brought the participants on an exclusive seldom-seen experiential tour of CAG. Started in 2013 with the vision to create the CAG workplace of the future, the Workplace Transformation initiative had revolutionalised CAG’s traditional office space into an environment that facilitates collaboration and innovation, at the same time maximizing the existing floor space to support the organisation’s growth.

During the tour, participants got the lowdown on the CAG story, as every meeting room, wall display and pantry holds historical significance to the CAG brand. For example, the naming of some of CAG’s meeting rooms – Seletar, Farrer Park, Kallang and Changi - reflects the airport’s past, present and future.

Participants admiring the photo wall along the main office corridor.

CAG’s LinkedIn followers were introduced to the CAG Lounge, a place for staff to unwind and catch up with colleagues over coffee and snacks.

One of the highlights of the workplace transformation journey was the introduction of abundant greenery and natural lighting into the staff area, which made working in CAG cheerier and healthier.

A snapshot of one of the many types of greenery around the office.  

Introducing Terminal ‘H’ (Heart-ware)

Developing a people strategy within an organisation is of paramount importance to keep employees motivated and engaged. At the end of the office tour, Managing Director of the People Team, Justina Tan, gave participants an overview of the work culture at CAG and the organisation’s vision for its people – Terminal ‘H’. The ‘H’ stands for the heart and soul of the company, a dream to build a deep engagement for CAG staff, so that employees feel valued as individuals, have a sense of belonging and find meaning in the work they do.

The day ended on a sweet note with lunch at the Changi Airport Recreation Club (CARC), after our LinkedIn followers were introduced to the facilities such as the gym, badminton court, karaoke and jamming room. 

Jovial faces after lunch at the Altitude Lounge, CARC.

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