September 2020

Virtual shopping, not

Despite the impact on passenger traffic due to Covid-19, Shopping Concierge Valentina Rosa Jayawardhanu continues to serve shoppers online as Changi digitalises its retail business. 

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September 2020

The 'new normal' life of Changi's Trolley Service Officers

With most of the world still unable to travel internationally due to Covid-19, fewer passengers at Changi also means that some of our services, like trolleys, are needed less frequently. Learn what is life like these days for the trolley service officers at Changi.

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July 2020

Adapting to the new normal: Changi’s Duty Terminal Managers

Like many staff at Changi Airport, Duty Terminal Managers have seen their roles evolve in the past few months to cater to the changing needs of passengers. Find out how their roles have taken an unusual turn.

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June 2020

Meet the everyday heroes of Changi Airport

Even as global air traffic has reduced significantly, flights continue to operate at Changi Airport. A core group of airport staff continues to ensure that every passenger and aircraft is well taken care of at Changi, no matter the time of the day.

 

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May 2020

Tackling COVID-19: Meet Raj and Changi’s Team BCP

Since the start of 2020, a team within the Airport Management Division has been tasked with putting in place protective measures , to minimise the chances of virus transmission, ensuring staff and passenger safety as the airport continues to function. 

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April 2020

Serving at the frontlines of Singapore

As Changi Airport receives overseas residents returning home, the team at SATS Passenger Services continues serving on the frontlines to facilitate passenger touchpoints at Changi. Read more about how the team at SATS contribute in their own ways.

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March 2020

Battling Covid-19: Meet Changi's everyday heroes

In the fight against a new enemy, a group of dedicated individuals inspire us with their selflessness and sense of duty. Learn more about them here.

 

 

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February 2020

Lifting the veil to one of Changi's most exclusive passenger services

Established in 2006, JetQuay caters to travellers who prefer facilitated travel arrangements or more privacy. Read about its offerings here.

 

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January 2020

Unique job at Changi - Art Custodian

Peek into the job of Daniel Foo, Changi’s art custodian, to understand how the art masterpieces in Changi are taken care of.

 

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January 2020

Getting to know Jewel Changi Airport's fix-it guy

Go behind the scenes with Mohammad Fithri to see what it takes to keep Jewel’s unique attractions ready to welcome guests from all over the world.

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November 2019

Meet Jewel Changi Airport's tree doctor

Certified Arborist, Joey Gan, ensures that every plant in Jewel stays happy and healthy. Click here to learn more about his work.

 

 

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May 2019

Introducing Changi's airline partner of the year

Changi Airport Group (CAG) recently organised its annual Changi Airline Awards to recognise the continuous efforts of its partnering airlines. Read on to learn about the  carrier that was awarded Partner of the Year.

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April 2019

Leading Changi's Airport Emergency Service

Changi Airport's Emergency Service (AES) has made significant advancements throughout the past few decades. Find out more about Cletus Majella John Packiam (AES' longest-serving leader) and his role in ensuring the safety of air travel over the years.

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March 2019

Recognising WTS' efforts in transforming Changi's ground transport

Woodlands Transport Service was named CAG's ‘Service Partner of the Year’ during the recent Annual Airport Celebrations. Read on to learn about the company's initiatives in boosting service efficiency.

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February 2019

Empowering Changi's staff to find their true calling

Changi Airport offers a dynamic working environment, enabling staff to plan their desired career paths. Learn more as we speak to two CAG employees who have had their share of diverse experiences within the company.

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January 2019

Winning, by design

Learn about how our Changi Experience Ambassadors designed their own new uniform through a Design Competition.

 

 

 

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September 2018

Meet the future faces of Changi Airport

The latest online mini-series by Changi Airport, 'Love at First Flight', featured two Changi Youth Ambassadors (CYA) under an internship with CAG's Ground Operations team. Read on to learn about their valuable experiences with the terminal operations at Changi Airport.

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September 2018

A day in the boots of a Changi Airport firefighter

Changi Airport Group's Airport Emergency Service (AES) keeps the airport and runways safe. Read on to learn about what goes on inside the fire stations that serve over 60 million passengers flying through Changi Airport every year.

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February 2018

Automating to make work easier

This year’s Annual Airport Celebration (AAC) saw Smarte Carte, a trolley services provider, named Changi Airport Group’s ‘Service Partner of the Year’, in recognition of its commitment to excellent customer service and emphasis on productivity initiatives.  The annual event recognises individuals and partner organisations working at Changi Airport for going beyond their call of duty, and showing acts of kindness to passengers and visitors.

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January 2018

Interview with the hero team behind Terminal 4

Two and a half months after the opening of Changi’s newest terminal, Changi Journeys speaks with the team behind the set up of Terminal 4 (T4). We sat down with Chua Ching Hock and Tan Hanjie, Senior Managers of T4’s Development Operations team, to find out how the terminal’s first 75 days has been like.

 

 

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November 2017

The "safest airside driver" unveiled

To drive home the culture of safe operations in the airside, Changi Airport Group (CAG) held its second annual Safe Airside Driving competition last week. Prior to organising such a competition, CAG’s Airside Management team promoted safety messages through safety campaigns and talks. In a bid to engage the airside drivers more meaningfully, the team started the first edition of the competition last year, focusing on tractor driving.

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August 2017

Celebrating safe acts at Changi

To recognise airport staff and partners who have worked tirelessly to keep Changi and Seletar Airports safe, Changi Airport Group (CAG) held its inaugural Annual Airport Safety Awards Ceremony on 11 August 2017.

 

 

 

 

 

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June 2017

A day in the life of a duty terminal manager at Changi Airport

Ever wondered what life is like as a Duty Terminal Manager (DTM) in Changi Airport, to ensure the smooth operations of the terminals every day? Changi Journeys speaks to DTM Cindy Tay, to find out more.

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June 2017

Interview with Jean Hung, CEO, Jewel Changi Airport Development

Changi Journeys speaks to Ms Hung Jean, Chief Executive Officer of Jewel Changi Airport Development, who shared how that vision was brought to life.

 

 

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April 2017

Projecting Changi to the world - digitally

From announcements about new shops and destinations to exciting events at the airport, Changi Airport’s social media team is always at the forefront, providing fans with the latest updates through its three key channels – Facebook, Instagram and Twitter.

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January 2017

Hidden identity of Voice of Changi unveiled!

Ever wondered who are behind the voices of the announcements in the terminals? Changi Journeysspeaks to 20-year public announcement veteran at Changi, Usharani D/O Mugiarayan, 45, for an insight into her craft.

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January 2017

How's this for a cool job - designing tunnels for a living

In the Changi East Development, tunnels play a critical role to provide the necessary linkages between T5 and its satellite terminals, as well as to the existing terminals. Find out more about what it entails for such a massive construction project.

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