Terminal 4: Caring for Passengers and the Environment
Optimizing the terminal for a great experience
Visitors to the Terminal 4 (T4) Open House held in August 2017 would probably have noticed efforts to make the terminal user-friendly for passengers and visitors. Besides ensuring a great passenger experience, Changi Airport Group (CAG) is also keenly aware of our responsibility to the environment.
CAG has implemented multiple sustainability initiatives for across the four terminals, such as carbon emissions reduction, water conservation and waste management, as well as the BCA Green Mark certification. In particular, our newest terminal, T4, has also been awarded Green Mark Gold Plus.Ā Letās take a look at some of its environmentally-friendly design elements.
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Optimal use of natural lighting
Learning from the experience at Terminal 3, the many skylights in T4 allow natural light to infuse the terminal during the day, reducing the need for artificial lights. The arrival and departure corridors, common areas and washrooms are also designed to be dimmed during low-peak periods.
Sunlight infuses T4 through the roof, minimising the need for artificial lighting in the terminal during the day
Energy efficient LED lighting is used to illuminate T4 at night
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Energy Management System
Equipped with an Energy Management System, this allows us to monitor the energy consumption of individual systems in T4.Ā With this, extraordinary consumption trends can be detected and measures can be put in place to optimise or improve the efficiency of energy use in the terminal.
Recycling air handling unitsā condensate water for irrigation
As a significant amount of water condensates from the air handling units (AHU) in air-conditioning systems, the T4 Engineering team explored a way to put this water to good use. By collecting this condensate water in tanks, we are able to use it to irrigate the plants in T4.
These environmentally-friendly designs in T4, as well as the other efforts in all our terminals, demonstrate CAGās commitment to environmental sustainability and our continuous improvement to enhance our terminalsā environmental performance.
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Designing an enhanced Changi Experience
Beyond making things ālook niceā, design can enhance the passenger and user experience in an airport environment. Travelling can be stressful for infrequent travellers, and good design, like making spaces more open yet still cosy, as well as using a warmer palette of materials, colours and landscape, can help calm nerves and enhance the overall passenger experience. Enter Design Management (DM) team, whose mission is to bring out the Changi Experience through thoughtful design ā personalised, stress-free, and positively surprising, while being user-focussed with a spirit of hospitality.
Marketing the Singapore Air Hub
CAG strongly believes that Changi Airportās success is inter-twined with those of our airline and trade partners. We are hence committed to supporting our partners in their growth at Changi through joint marketing and promotion efforts.Ā
In addition to constant engagement with our partners to understand their needs, CAG also rolls out initiatives in four key areas of stimulating travel demand, developing new market segments, providing effective networking platforms, and enhancing experiences at Changi.
Other Articles
Designing an enhanced Changi Experience
Beyond making things ālook niceā, design can enhance the passenger and user experience in an airport environment. Travelling can be stressful for infrequent travellers, and good design, like making spaces more open yet still cosy, as well as using a warmer palette of materials, colours and landscape, can help calm nerves and enhance the overall passenger experience. Enter Design Management (DM) team, whose mission is to bring out the Changi Experience through thoughtful design ā personalised, stress-free, and positively surprising, while being user-focussed with a spirit of hospitality.
Terminal 4: Caring for Passengers and the Environment
Visitors to the Terminal 4 (T4) Open House held in August 2017 would probably have noticed efforts to make the terminal user-friendly for passengers and visitors. Besides ensuring a great passenger experience, Changi Airport Group (CAG) is also keenly aware of our responsibility to the environment.
CAG has implemented multiple sustainability initiatives for across the four terminals, such as carbon emissions reduction, water conservation and waste management, as well as the BCA Green Mark certification. In particular, our newest terminal, T4, has also been awarded Green Mark Gold Plus.Ā Letās take a look at some of its environmentally-friendly design elements.
Marketing the Singapore Air Hub
CAG strongly believes that Changi Airportās success is inter-twined with those of our airline and trade partners. We are hence committed to supporting our partners in their growth at Changi through joint marketing and promotion efforts.Ā
In addition to constant engagement with our partners to understand their needs, CAG also rolls out initiatives in four key areas of stimulating travel demand, developing new market segments, providing effective networking platforms, and enhancing experiences at Changi.
The Evolution of Hoardings at Changi
To ensure sufficient airport capacity for passenger growth and to continuously improve passenger experience, CAG constantly upgrades Changiās terminals and plans for new developments ā from Terminal 1ās upgrading and expansion to the construction of Terminal 4, Jewel Changi Airport, and Terminal 5.
To ensure that these pockets of upgrading and construction works do not negatively impact the terminal ambience for passengers, CAGās Experience Creation (EC) team pays close attention to the hoardings surrounding the works ā they showcase aspects of Changi Airport through beautiful mural-type paintings.