January 2021

What goes behind the flora and fauna at the Changi Airport Connector?

The Changi Airport Connector is fast becoming a popular leisure venue. Learn how the team behind the flora and fauna at this location designed the space to make it attractive for visitors.

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January 2021

Domestic tourism – insights from a Jewel Changi Airport guide

Over the December year-end holidays, many locals actively explored domestic tourist attractions. For those keen to enjoy nature without breaking into a sweat, Jewel Changi Airport offers the perfect solution. 

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December 2020

Ensuring the effective delivery of Covid-19 vaccines

With strict handling conditions needed to transport Covid-19 vaccines, we find out how Changi and the air cargo community is rising to the challenge to ensure the safe and effective transport and distribution of vaccines. 

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October 2020

Who’s behind the Changi Jurassic Mile?

Delighting passengers and visitors has always been, and continues to be, at the heart of what Changi does. The latest airport experience, Changi Airport Connector, is also home to Changi Jurassic Mile, Singapore’s newest and largest permanent display of life-sized dinosaurs.

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September 2020

Exclusive: How your favourite food gets delivered to you on Changi Eats

In case you have not heard, you can now get a slice of Changi Airport delivered right to your doorstep with the new food delivery service, Changi Eats! 

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September 2020

How Changi creates a safe but positive transit experience

Amid travel restrictions and reduced air travel this year, transit passenger services in Singapore have been gradually resuming since June and Changi Airport Group had prepared to receive passengers safely through the setting up of Transit Holding Areas. 

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August 2020

What goes on when you stay in a transit hotel during the ‘new-normal’?

The airport community, including hotels at Changi, has been gearing up to ensure preparedness once travel restrictions are lifted. Here's what you can expect when you stay in Aerotel during the ‘new-normal’.

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August 2020

How robots are revolutionalising the guest experience at Jewel

Seven types of robotic helpers at Jewel play their special role in helping to keep Jewel’s premises clean, doing the heavy lifting or providing service with a special touch. Changi Journeys takes a closer look at them.

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August 2020

Real-time retail-tainment

Changi continues to experiment in new ways to keep the shopping experience exciting with its first-ever live auction in line with a series of National Day promotions organised in celebration of Singapore’s 55th birthday.

Find out what went on behind-the-scenes.     

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June 2020

In Pictures: The beginning of a new partnership for Lotte and Changi

Changi Airport welcomed a new anchor tenant for its liquor and tobacco concession after 35 years. Find out what went on when Lotte Duty Free took over the stores. 

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May 2020

How Changi managed its first-ever terminal suspension

Air traffic around the world has slowed to an unprecedented pace due to the border restrictions triggered by the global COVID-19 pandemic. Demand for air travel is not likely to return to pre-Covid-19 levels in the near future. It is with this backdrop that terminal operations at Changi Airport have been consolidated, with operations at T2 being suspended on 1 May 2020. 

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May 2020

Connecting lives in a world with COVID-19

Keeping Changi operational during the COVID-19 pandemic is crucial, as the air hub continues receiving cargo flights carrying essential medical supplies and food, as well as facilitating humanitarian aid for others around the world.

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March 2020

Partnering Changi Airport’s tenants in the fight against COVID-19

Putting in additional precautions to minimise COVID-19’s spread in the airport is only half of Changi’s efforts. Find out what’s being done with tenants in the battle against the global pandemic.

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March 2020

Protecting our air borders from COVID-19: How it’s done

As our brave healthcare workers stand on the frontlines in Singapore’s fight against COVID-19, a lesser-known group of men and women work tirelessly at our airports as the first line of defence at Singapore’s air borders. Read more here.

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February 2020

Integrating nature to boost Changi’s dining experience

Changi Airport evolves beyond ensuring an attractive retail mix by introducing fresh concepts for a different dining experience. Find out more in this article.

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February 2020

In Pictures: Stepping up the fight at Changi

As the world fights to contain the COVID-19, Changi Airport has enhanced efforts to keep everyone safe. Read on to see how.

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January 2020

The rainforest comes to Changi


How do you fit over 60 species of flora and fauna from Asia and South America in a 5-metre long paludarium? Read on to find out.

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December 2019

Setting up Changi’s very own gift shop

Peek into the curation process behind the uniquely local lifestyle and travel items found at GIFT by Changi Airport. Learn about what makes it different from other gift shops around the world.

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November 2019

Creating the world’s first collaborative space in an airport

CONNECT at Changi has been designed to serve a new segment of business travellers -- entrepreneurs and digital nomads. Read more to find out.

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October 2019

Energising Changi’s F&B staff to provide better service

Changi Airport launched a campaign to uplift service levels for F&B frontline staff. Check out the fun activities that staff enjoyed!

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September 2019

Shifting new gears to serve passengers better

With plans for 9 new routes by 2020, Scoot and Changi work together to facilitate the airline’s growth. Read on to find out more.

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August 2019

Reshaping Changi Airport into a shopping haven

From retail and dining options to fun attractions, Changi Airport’s retail strategy is integral to the airport’s efforts to compete in a dynamic and challenging aviation industry. Read on to find out more.

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August 2019

A journey of discovery and learning through Changi Experience Studio

Learn about stories of aviation history and development, as well as operational fun facts about Changi Airport behind-the-scenes, through interactive exhibits, games and shows at Changi Experience Studio.

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August 2019

A flowering future for our nation

To celebrate the nation’s birthday, Changi Airport planned a series of National Day themed horticultural displays in its terminals, to bring the celebration and high spirits to travellers. Find out how they were created here.

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June 2019

Bringing you that personalised touch to your journey

Passengers are at the heart of everything we do at Changi. Learn about Changi Experience Ambassadors' memorable encounters and their continuous pursuit to bring a personalised touch for all passengers.
 

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June 2019

Getting the retail recipe just right

Changi Airport is known for its exciting line-up of shopping and dining options. Learn about Changi Airport's carefully curated list of must-haves to ensure a positive Changi Experience for all.

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April 2019

Jewel Changi Airport – how Changi pulled off a preview for half a million visitors

Jewel Changi Airport opened its doors to the public for a week-long preview on 11th April. Go behind the scenes with us to learn the preparations made for this preview.

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March 2019

Five things you never knew about Changi’s trolleys

Even minute details such as trolleys play an integral part in the whole airport experience. Learn how CAG modified trolley designs over the years to ensure a stress-free travel experience.

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March 2019

The real role of retail in Changi

An awesome retail experience at Changi Airport not only improves a passenger’s overall experience, it also boosts Changi’s position as a competitive air hub. Find out more in this article.

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March 2019

Wine-picking robot helps out at Changi's DFS

Passengers arriving at Changi’s Terminal 2 will now have a special assistant to help them select duty-free wines at DFS Singapore. Read on to learn about Pepper, a robot who can assist you with wine recommendations.

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January 2019

Keeping Changi Spick and Span

Cleaning is traditionally a labour-intensive task. Read on to learn how CAG's cleaning robots are helping with that at the Airport.

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December 2018

Exclusive Retail Pop-Ups at Changi

Changi Airport works closely with its retailers and brands to offer one-of-a-kind pop-up showcases and exclusive product launches that will charm even the most frequent flyers.

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December 2018

Reuniting Lost Items at Changi

If passengers lose anything at the airport, here’s what they can do to recover their missing items.

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October 2018

Exclusive sneak peek at Changi's revamped family and food paradise

Changi Airport regulars won't recognise Terminal 3 (T3) when they visit at the start of the school holiday season this November. The once familiar Basement 2 will unveil an elevated retail experience with a community space, a themed garden and more than 10 new shopping and F&B offerings.

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October 2018

Maintaining the Petalclouds’ Charm

Visitors stepping into Changi Airport’s Terminal 4 (T4) will not miss its newest kinetic sculpture – the Petalclouds. Designed to be T4’s centerpiece feature, the Petalclouds deliver a captivating theatrical experience with a union of art, music and science.

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October 2018

Need a Trolley, Anyone?

In an airport, luggage trolleys are important amenities to passengers, as many are travelling with multiple bags.

At Changi Airport, management of airport trolleys is not something that is left to chance. Because Terminals 1, 2 and 3 are interconnected via the Skytrain to ensure a seamless transfer experience for passengers, this also means that an airport trolley can end up in almost any corner in any of these three terminals.

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September 2018

Adding that special 'Changi touch' to the airport

In recent years, as Changi revamps different areas in the terminals, the design thrust has shifted to one with a more hospitality focused — inspired by the designs of hotel interiors, restaurants and lounges to create a cosy and soothing environment for passengers.

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August 2018

The Thinking Behind Changi's Playground Design

At Changi, the airport understands that travel can be a stressful experience for non-frequent travellers. As such, the design of every terminal incorporates plants and at least one garden, as studies have shown that nature helps to reduce stress for passengers. Being a family-friendly airport, Changi has also installed play areas in every terminal, so that children can have an enjoyable Changi experience as well.

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August 2018

Ever Wondered How Changi’s Gardens Look so Lush?

There is nature all around Changi Airport - for good reason. In the fast moving airport environment, nature has a soothing effect on those who might feel stressed out by the pace of travel.

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July 2018

How Changi Airport Prepares for 'Hajj' Flights

Hari Raya Haji is a festival when Muslims commemorate their faith through prayer and reflection. The day also marks the end of 'Hajj' – the annual Muslim pilgrimage to the holy city of Mecca.

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July 2018

See Slices of Singapore's past at Changi Airport

Passengers taking the underpass from T4 car park to the terminal would have caught first glimpses of local heritage scenes being painted on the underpass walls. Local artist Yip Yew Chong has been working on this 37-metre-long mural since July.

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July 2018

Bespoke Dining: Changi's Award-Winning F&B Offerings

While Changi Airport Group continues to win awards for its food and beverage offerings, the group pushes itself to deliver more exceptional, even personalised, experiences for passengers and public.

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June 2018

How Art Thou Cleaned?

With more than 62.2 million passengers passing through Changi Airport last year, keeping the airport spick and span is an important task. Having a robust cleaning regime in place helps to keep our terminal and facilities fresh and clean for passengers and the public. 

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June 2018

Taking a Slice of Singapore, Wherever You Go

With a varied mix of retail and food souvenir offerings throughout the four terminals, Changi’s passengers are spoilt for choice when looking for something to gift family, friends and colleagues when they reach their destinations.

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June 2018

Recapturing the Kampung Spirit

Each year, Changi Airport Group’s horticulture team will brainstorm for ideas to spice up the horticulture displays across Changi Airport, bringing about a refreshed experience for passengers. 

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May 2018

Delectable Dining Options in Changi Airport

From sit-down restaurants to food courts and cafes for a quick pick-me-up, Changi Airport’s public areas are home to a plethora of delectable culinary options that is open to both travellers and the public.

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April 2018

Refreshed green wall breathes new life into Terminal 3

Visitors to Changi Airport Terminal 3 (T3) may feel that the terminal is now much greener and fresher than before, thanks to the newly-revamped Green Wall.

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April 2018

It's a Sign!

Air travel can be a stressful activity for non-frequent travellers – finding out where to go in an unfamiliar environment, where another language may be spoken, can be a daunting task.

To help passengers along, our signage and wayfinding team at Changi Airport places emphasis on the design and placement of signage in the terminals, to reduce the stress level for passengers.

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March 2018

Here's how you can get an insider tour of Changi Airport

Changi Airport has introduced one-hour guided tours at each of its terminals so that passengers can make the most of their time in transit.

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March 2018

Bigger and Better than Before - iShopChangi

With the rage for online shopping nowadays, e-commerce platforms are an increasingly important tool to enable retailers to reach out to a wider target audience. Realising that the online shopping trend is here to stay, Changi Airport has also been steadily developing its online platform, iShopChangi.

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February 2018

Preparing for Jewel: Changes to T1 Transport Facilities

Ground transport facilities at T1 are gradually relocated as the terminal undergoes a series of expansion plans, in conjunction with Jewel Changi Airport’s development.  Passengers can expect more taxi bays at the relocated T1 taxi stand, and quick boarding times with the implementation of an automated taxi dispatch system.

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February 2018

Making Walls Come To Life

More than three months after the opening of Changi Airport’s new T4, visitors continue to be wowed by its futuristic architecture and art. Without a doubt, one of the more popular features  continue to be the immersive walls. Changi Journeys speaks to Sakchin Bessette, co-founder of The Moment Factory (TMF) – the multimedia entertainment studio that brought the walls to life.

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January 2018

Celebrating the beauty of time – A Million Times at Changi

Time can be celebrated along with the millions of memories created at the airport. Millions of reunions and see-you-laters translate to millions of beautiful moments and delightful possibilities.

With this concept of time in mind, CAG approached Humans since 1982, a Stockholm-based artist collective who are experienced in producing works that are situated between visual art and product design.

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