• (1/3) For information on the measures Changi Airport has put in place against Covid-19, please click here.
  • (2/3) The opening hours for Shop & Dine outlets may have changed. For more details and the list of outlets which remain open in Changi Airport and Jewel, please click here.
  • (3/3) For the latest Covid-19 regulations regarding travel to and through Singapore, please click here.
  • (4/4) Please note that all Changi Rewards services are not available from 19 May 2020 02:00AM to 19 May 2020 05:00AM (SG time) due to a system enhancement. Please write in to us with your receipts attached at enquiry@changiairport.com for crediting of Changi Rewards points.


Inbound Passengers to Changi Airport

Passengers from all countries and regions entering Singapore are to note the following border control measures:

For Singapore Residents

i.e. Singapore citizens and permanent residents

For Long-Term Pass Holders For Work-Pass Holders For Short-Term Visitors
14-day Stay-Home Notice (SHN)#

All foreigners holding ICA-issued long-term passes (i.e. Long-Term Visit Pass (LTVP) or Student's Pass (STP), or In-Principle Approval (IPA) letters for LTVP/STP), who plan to enter Singapore from any country must obtain permission from relevant agencies (ICA for LTVP holders, or by MOE for STP holders) before they commence their journey. 

For more information: https://www.ica.gov.sg/covid-19


All new and existing work pass holders (including dependents) planning to enter/return to Singapore from any country, are required to obtain Singapore’s Ministry of Manpower’s approval before they commence their journey. The entry approval requirement applies to:  

a. Existing work pass holders currently out of Singapore; and

b. In-Principle Approval holders who have yet to enter Singapore

Upon arrival in Singapore, all affected work pass holders will be placed on a mandatory 14-day Stay-Home Notice (SHN).

For more information: https://www.mom.gov.sg/covid-19#advisories

Entry allowed for Short-Term Visitors who have an Approval Letter for Entry (ALE) from the Immigration and Checkpoints Authority (ICA), Ministry of Trade and Industry (MTI),Ministry of Foreign Affairs (MFA) or the Ministry of Health (MOH). Possession of an ALE does not guarantee the issuance of a Visit Pass to enter Singapore.

Passengers looking to transit at Changi Airport are advised to check with their airlines on the flight options available.

#From 9 April 2020, 2359 hours, all Singapore Citizens, Permanent Residents and Long Term Pass holders entering Singapore will be required to serve a 14-day self-isolation at dedicated Stay-Home Notice (SHN) facilities as part of enhanced Stay-Home Notice requirements. This is in addition to the existing requirement for all returnees from the UK, US, ASEAN countries, France, India and Switzerland to serve a 14-day self-isolation at dedicated SHN facilities.

For more information, please contact the SHN Helpline at 6812-5555.


The Singapore-China Fast Lane for Essential Travel

Singapore and China have agreed to create a fast lane to facilitate essential business and official travel between six Chinese provinces and municipalities (Chongqing, Guangdong, Jiangsu, Shanghai, Tianjin and Zhejiang) and Singapore. The fast lane will be launched on 8 June and is open to residents in Singapore and China. The arrangement will be gradually expanded to other Chinese provinces and municipalities. 


For inbound travel to Singapore, business or official travellers sponsored by government agencies may submit applications through their respective sponsors from 8 June 2020. Applications for company-sponsored travellers can be submitted in a later phase.


Fast lane travellers will be required to adhere to various pre-departure and post-arrival measures including having to undergo Covid-19 swab tests . Travellers must also follow a pre-declared controlled itinerary for the first 14 days of stay post-arrival.


For further details on the application process and the key arrangements for fast lane travellers, please refer to: https://www.mfa.gov.sg/Newsroom/Press-Statements-Transcripts-and-Photos/2020/06/20200603-SG-CHINA-Fast-Lane-Essential-Travel


Electronic Health Declaration

With effect from 27 March 2020, 0900 hours, all travellers entering Singapore, including Singapore Citizens, Permanent Residents and Long-Term Pass (LTP)/ In-Principle Approval (IPA) holders, must submit a health declaration before proceeding with immigration clearance. They will have to do so via the SG Arrival Card (SGAC) e-Service, at https://eservices.ica.gov.sg/sgarrivalcard, or the mobile application that can be downloaded for free from Apple AppStore and Google Play.

Mandatory Safety Measures for Inbound and Outbound Passengers 

With effect from 10 May 2020 2359hrs, all passengers arriving in and departing from Singapore on Singapore Airlines, Scoot, SilkAir and Jetstar Asia will be required to wear a mask and observe safe distancing measures throughout the flight. All passengers on flights to Singapore will also be required to undergo a verbal health declaration and temperature checks before boarding the aircraft at the point of origin.


Screening of Inbound Passengers

Passengers on all arrival flights at Changi Airport are subject to temperature screening. Healthcare teams will be at the aerobridges for selected flights to identify passengers who look unwell because fever may not be present for all cases. Those who meet the clinical suspect case definition will be conveyed to the hospital for follow-up. 

MOH points out that the Infectious Diseases Act (IDA) requires a person who has reason to suspect that he is a case or carrier of COVID-19, or a contact of a person with COVID-19, to act in a responsible manner so as to not expose other persons to the risk of infection by the disease.

For the latest updates by MOH, please refer to https://www.moh.gov.sg/covid-19

Outbound Passengers from Changi Airport

Passengers should check with their airlines or the Embassy/High-Commission of their destination country for the latest travel advisory before their flights.

For the latest travel advisories, please visit International Air Transport Association (IATA) for more information.