• [PHONE SCAM ALERT] Unsolicited calls have been made to some individuals asking for bank account numbers to claim a prize in the 'Be A Changi Millionaire' promotion. Changi Airport Group (CAG) is committed to protect our customers' information. We will not ask for confidential information like bank account or credit card numbers. Should you receive calls claiming to be from CAG or our representatives regarding Changi Millionaire, let us know at millionaire@changiairport.com or +65 9651 8330.
  • [ADVISORY] The HSBC Rain Vortex will be closed for regular maintenance works from 6 to 14 January 2020. During this period, the Light & Sound show will not be available and there will be restricted access to the Shiseido Forest Valley. Operations will resume on 15 January, 8am for the Shiseido Forest Valley and 9am for the HSBC Rain Vortex display.  
  • [Advisory] There will be lane closures at PIE Exit 1 towards Airport Boulevard from 5 to 19 December 2019. Drivers are advised to approach with caution and expect delays.




With a total of 10 companies certified under the IATA Center of Excellence for Independent Validators for Pharmaceutical Handling (CEIV Pharma), Singapore has the largest number of CEIV Pharma certified companies in Asia Pacific.

As a community, at least one company from each segment of the air cargo supply chain would have the facilities, equipment, processes and trained staff to comply with all applicable standards. This ensures an unbroken cold chain and pharmaceutical manufacturers can rely on Changi Airport as the preferred air cargo hub for consolidation and distribution of pharmaceuticals into Asia Pacific. 

IATA CEIV Pharma Community

Co-Founder and Strategic Member of Pharma.Aero

Changi Airport is part of Pharma.Aero, an international association consisting of Pharma shippers, CEIV certified cargo communities, airport operators and other air cargo industry stakeholders to achieve excellence in reliable end-to-end air transportation of pharmaceutical shipments. Its mission is to foster collaboration between CEIV certified airport communities dedicated in developing and leading when it comes to handling pharmaceuticals.

Changi Airport was the co-lead for Phase 1 of  Pharma.Aero's digitisation project, which is known as ‘DIGI 1.0: Certification of Pharmaceuticals Air Trade Lanes through Digitisation’. The project aims to prove that various data such as temperature and location from different IT systems can be ingested and displayed on a single dashboard to enhance the visibility and traceability throughout the supply chain. In addition, the dashboard can also be used as a tool to certify specific air cargo trade lanes for pharmaceutical products.

A white paper for DIGI 1.0 was published and can be downloaded here.

Beyond Digi 1.0, Changi Airport is also involved in Phase 2 of Pharma.Aero’s digitization project, which is known as ‘DIGI 2.0”. A white paper will also be published in due time.