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© 2025 Changi Airport
Airside personnel such as ramp assistants, aircraft maintenance engineers and inflight catering drivers, are crucial to Changi Airport’s operations. Against a backdrop of climate change and increased risks associated with rising temperatures, CAG has implemented a heat stress management strategy to better support outdoor workers in managing heat-related challenges:
1. Infrastructure and facility upgrades.
- Installation of critical amenities such as additional toilets and water coolers across the airside to improve comfort and accessibility.
Introduction of “Refresh Pods” at airside staff lounges, that blow cool air to reduce body heat and for workers to keep dry.
Refresh pods allow workers to remain cool and dry in hot weathers.
2. Protection against heat exhaustion
Distribution of protective sun wear, including ultraviolet resistant arm sleeves and portable neck fans.
Deployment of water trucks throughout the hotter months to provide chilled drinks for on-demand hydration and relief.
Water trucks serving chilled water were welcomed by the airside personnel
3. Fostering a heat-resilient culture
- Collaboration with airside partners to supply protective sun wear and adopt heat acclimatisation protocols, such as the flexibility to have more rest breaks during high heat stress days.
- Enhance awareness on the importance of prevention and management of heat-related illnesses.
- Partnership with Raffles Medical Group to facilitate seminars aimed at educating airside supervisors on recognising symptoms of heat stroke and administering first aid for heat stress.
The airside community also set up a working group to incorporate heat management protocols into work processes and heat acclimatisation programmes for new joiners.
CAG continues to proactively work with its airside partners to create a culture of heat resilience and safety for airside personnel amidst an evolving climate.