Changi Airport Group
1. What is the difference between Changi Airport Group and the Civil Aviation Authority of Singapore?
Singapore Changi Airport was corporatised on 1 July 2009. This followed the formation of Changi Airport Group (CAG) and the restructuring of the Civil Aviation Authority of Singapore (CAAS) on 16 June 2009. CAG’s immediate and ultimate holding entity is the Minister for Finance, incorporated in Singapore.
As the airport company managing Changi Airport, CAG undertakes key functions focusing on airport operations and management, air hub development, commercial activities and airport emergency services. Through its subsidiary Changi Airports International, the Group invests in and manages foreign airports to spread the success of Changi Airport around the world.
CAAS retains its role as the regulatory authority for civil aviation in Singapore and continues to provide air navigation services. It also has a role in the growth and development of the air hub and aviation industry, while overseeing and promoting safety in the industry.
2. How many employees does CAG have?
The company has about 1,800 employees including more than 500 in the Airport Emergency Service.
3. How many retail and food & beverage establishments are there at Changi Airport?
There are over 350 retail and services outlets, and 160 F&B outlets at Changi Airport.
4. How much commercial space is there at Changi Airport?
Total concession space across all terminals is about 76,000sqm, with transit malls on the airside accounting for about 50,000sqm.
5. What are the most popular items purchased at Changi?
These are liquor and tobacco, perfumes and cosmetics and branded luxury goods.
6. How many cities is Changi Airport connected to?
As at 1 November 2015, more than 100 airlines operate at Changi Airport, connecting Singapore to over 320 cities in some 80 countries and territories around the world.
7. What are Changi’s top 10 city links?
Based on number of passenger movements in 2014, the top 10 city links are:
1. Jakarta, Indonesia
2. Hong Kong, S.A.R.
3. Kuala Lumpur, Malaysia
4. Bangkok, Thailand
5. Manila, Philippines
6. Tokyo, Japan
7. Denpasar (Bali), Indonesia
8. Taipei, Taiwan
9. Ho Chi Minh City, Vietnam
10. Sydney, Australia
8. How busy is Changi Airport?
Based on data from Airports Council International (www.aci.aero), Changi is the seventh busiest airport for international passenger traffic. In 2014, the airport handled 54.1 million passengers.
9. When is CAG’s financial year? Does it publish an annual report?
CAG's financial year ends on 31 March. The report for the twelve months ended 31 March 2015 can be found here.
10. How do companies obtain approval for photography and filming at Changi Airport?
Media organisations can contact CAG’s Corporate Communications regarding photography and filming approval at firstname.lastname@example.org. As airport passes may be required for access to restricted areas, please allow at least 10 working days for the application to be processed.
Non-media organisations can apply for permits at here