In This Issue

Projecting Changi to the world - digitally

Round-the-clock commitment to bring the best of Changi to the world

With most people consuming information on almost everything online nowadays, social media channels have become the de facto digital windows into the world of brands, in particular, Changi Airport.

From announcements about new shops and destinations to exciting events at the airport, Changi Airport’s social media team is always at the forefront, providing fans with the latest updates through its three key channels – Facebook, Instagram and Twitter.

While the social media team collaborates with various divisions within the company to highlight events and promotions, inspire travel and also showcase the Changi Experience, they also work closely with airport tenants and airlines to present unique perspectives and memorable experiences through Changi’s social channels.

How are retail brands curated at Changi Airport?

With over 100,000 passengers passing through Changi’s terminals each day, the transit halls of Changi Airport is a busy place.

Apart from the wide range of facilities and attractions available to delight travellers, retail too plays an important part in the overall Changi experience. With a rich array of carefully selected retail partners, shopping is a key highlight for travellers passing through – cash registers rang up 50 million transactions in just 2016 alone. 

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Keeping time at Changi Airport

At Changi Airport, time is of the essence – both for travellers and airport employees alike. The airport handles about 7,000 flights a week, or about one every 90 seconds. Hence, precise timing is a vital ingredient in ensuring the smooth operations at Changi.

How then does the airport keep accurate time?

For the convenience of passengers who needs to keep tab on time, Changi Airport installed more than 600 clocks across all three terminals – to ensure that passengers do not miss their flight.

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Changi’s incredible discovery: Our very own Bougainvillea variety

Changi Airport Group (CAG)’s horticulture team discovers a new variety of Bougainvillea – right at the airport!

When Atmas Shue from the CAG horticulture team discovered some unique looking Bougainvilleas growing at Changi Airport back in 2015, he thought nothing more of it at first.

“It was only later when they continued to flourish, did it occur to me that the plant might actually be a new variety of Bougainvillea which had sprung up right on Changi’s very own grounds!” said Atmas excitedly.

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Past Stories

Changi A-CDM flight takes off

With the launch of A-CDM or Airport Collaboration Decision Making initiative, airport partners such as airlines, groundhandlers and air traffic control share information on airport and flight operations to enhance operational efficiency.

The airport environment is fast-paced and complex, involving different agencies working together to achieve smooth and efficient operations. On the tarmac, a flurry of activities takes place – re-fuelling, loading and unloading of baggage, aircraft servicing and aircraft interior cleaning – once an aircraft lands and docks. Within the terminals, passengers check-in for their flights, go through security screening and get ready to board the aircraft. These activities happen 24 hours a day at Changi Airport. 

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15 minutes only or your money back

The immigration gates open and you are ready to go. The officer inspects your travel documents and returns them to you with well wishes for a good trip, and the familiar view of the transit area comes into full view.  Your holiday has officially begun.

Changi Journeys offers you an inside look into how Changi Airport helps jet-setting passengers fuel up with a satisfying meal in double quick time so they can continue to enjoy the many facilities and shops across the terminals.

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Contributing to the world’s best airport: From interns to full-time staff

For Javen Chua and Tracy Lim, working to ensure the success of the world’s best airport has turned into a permanent arrangement. Their Changi journey started when they were fresh faced school students given the opportunity to intern at Changi Airport Group (CAG).  

Changi Journeys sat down with Javen and Tracy to learn what attracted them to return, and how they have since stepped up to the challenge as full-timers.

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Changi’s Shopping Secrets Revealed

Once upon a time, many believed that shopping at the airport was a privilege only reserved for the wealthy jetsetters. Not anymore – not at Changi Airport, at least.

Here, we let you in on the best tips the savvy shoppers never told you about shopping at the airport, to help you stretch that dollar.

Think only travellers can benefit from the perks of duty-free shopping? Think again.

Easily one of Changi’s best-kept shopping secrets – airport visitors get to enjoy the same 7 per cent GST savings – sometimes even double, on selected weekends – when they shop in the public areas of Changi.

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