In This Issue

Changi Airport sets new record with two million tonnes of cargo handled

Bringing you goods from all over the world

Changi Airport handled over two million tonnes of airfreight in the past 12 months ending April 2017 – this is an all-time high in the airport’s history.

The volume of air cargo being shipped is a leading indicator of the strength of Singapore’s export-oriented economy. The growth is seen across all flows – imports, exports and transshipment.

Singapore buys products from all over the world – salmon from Norway, clothes from online tailors, furniture from digital furniture stores, etc. While these products are easily available at the click of a mouse or a short walk to the nearest supermarket, few would fully appreciate the effort taken to transport these products from the seller to the buyer across the entire supply chain, seamlessly.

Bringing the Changi shopping experience to new heights through partnerships

Shoppers stand a change to win the All-New Volvo S90 luxury sedan in addition to S$1 million cash prize in this year's "Be a Changi Millionaire" shopping promotion.

Building strong partnerships and collaborations has been the bedrock of Changi Airport’s success across all business functions, and plays a critical role in maximising the opportunities to wow and delight our customers.

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Special vehicles that keep Changi’s 360,000 flights flying

For an airport that sees a flight landing or taking off every 90 seconds, safe and clean runways are very important at Changi. Unknown to many, the airport has a fleet of specialized airside machines and vehicles with unique functions that are being deployed to maintain the safety and cleanliness on the two busy runways.

Changi Journeys offers you an exclusive look at four of these important machines that play a pivotal role in ensuring safe and smooth runway operations at Changi Airport.

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A seamless digital experience through One Changi ID

As the world becomes increasingly digital, Changi Airport Group (CAG) has embarked on a digital transformation journey as it strives to improve customer experience. Currently, some of its key digital platforms include iShopChangi (an online shopping portal), iChangi mobile app, the Changi Rewards loyalty card programme, as well as the Changi Airport website. While the various platforms aptly address the different needs of Changi’s customers across multiple platforms, there is a real challenge – different login IDs are required for each of these platforms.

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Past Stories

Projecting Changi to the world - digitally

With most people consuming information on almost everything online nowadays, social media channels have become the de facto digital windows into the world of brands, in particular, Changi Airport.

From announcements about new shops and destinations to exciting events at the airport, Changi Airport’s social media team is always at the forefront, providing fans with the latest updates through its three key channels – Facebook, Instagram and Twitter.

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How are retail brands curated at Changi Airport?

With over 100,000 passengers passing through Changi’s terminals each day, the transit halls of Changi Airport is a busy place.

Apart from the wide range of facilities and attractions available to delight travellers, retail too plays an important part in the overall Changi experience. With a rich array of carefully selected retail partners, shopping is a key highlight for travellers passing through – cash registers rang up 50 million transactions in just 2016 alone.

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Keeping time at Changi Airport

At Changi Airport, time is of the essence – both for travellers and airport employees alike. The airport handles about 7,000 flights a week, or about one every 90 seconds. Hence, precise timing is a vital ingredient in ensuring the smooth operations at Changi.

How then does the airport keep accurate time?

For the convenience of passengers who needs to keep tab on time, Changi Airport installed more than 600 clocks across all three terminals – to ensure that passengers do not miss their flight.

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Changi’s incredible discovery: Our very own Bougainvillea variety

Changi Airport Group (CAG)’s horticulture team discovers a new variety of Bougainvillea – right at the airport!

When Atmas Shue from the CAG horticulture team discovered some unique looking Bougainvilleas growing at Changi Airport back in 2015, he thought nothing more of it at first.

“It was only later when they continued to flourish, did it occur to me that the plant might actually be a new variety of Bougainvillea which had sprung up right on Changi’s very own grounds!” said Atmas excitedly.

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