• As a precautionary measure, Changi Airport Terminal 3 Basement 2 (T3B2) will be closed temporarily to the public from 10 May 2021 until further notice. Only airport workers will be allowed into the area once deep cleaning has been completed and staff have been tested negative for Covid-19.

    During this period, menus from T3B2 F&B outlets may not be available on Changi Eats, Changi Airport’s food delivery service. The customer service counter at T3B2 will also be closed. Customers needing assistance should visit Information Counter at Terminal 3 Arrival Hall (Level 1). 

    Stores and restaurants at other levels of Terminal 3 will remain open.

Terminal Operations

Daily Operations

24/7, 365 days a year, our airport never sleeps. Together with our airport partners, our team works relentlessly so that our passengers always enjoy a stress-free experience travelling through Changi Airport.

Experience Creation

Creating a Positively Surprising experience at Changi is at the heart of everything we do. We offer a wide array of well-maintained facilities, such as movie theatres, entertainment zones, snooze lounges and gardens. Like our clean and green city, our terminals are also cradled by lush greenery.

Planning for Future Developments

Planning ahead gets us ready to tackle future challenges and demands. As such, we design new passenger terminals that can adapt to future changes, as well as enhance and transform the passenger experience.

One of the bold and revolutionary ideas we implemented is Fast and Seamless Travel (FAST). Now in full operation at Changi Airport, the automated system allows passengers to print their boarding passes and bag tags, as well as check in their luggages themselves.

Airside Management

Daily Operations

Airside Management makes it safe for hundreds of aircraft to take off, land, and taxi at Changi and Seletar Airport.

The team is responsible for many complex and vital tasks on the runways, taxiways, aprons, and beyond airport fences. These tasks include the allocation of aircraft stands and baggage claim belts, testing and issuance of airside driving and vehicular permits, safety inspections, responding to accidents and incidents, audits to mitigate unsafe work practices, wildlife hazard management and monitoring of obstacle limitation surfaces.

 

Airside Driving Centre

To operate any vehicle within Changi Airport's airside, a driver must obtain an Airside Driving Permit.

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Airside Safety Induction Briefing

As part of CAG’s ongoing effort to enhance safety at Changi Airside through education, we have introduced Airside Safety Induction Briefing.

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