Terminal Operations

Daily operations

24/7, 365 days a year, our airport never sleeps. Together with our airport partners, our team works relentlessly so that our passengers always enjoy a stress-free experience travelling through Changi Airport.

Experience creation

Creating a Positively Surprising experience at Changi is at the heart of everything we do. We offer a wide array of well-maintained facilities such as movie theatres, entertainment zones, snooze lounges and gardens. Like our clean and green city, our terminals are also cradled by lush greenery.

Planning for future developments

Planning ahead gets us ready to tackle future challenges and demands. As such, we design new passenger terminals that can adapt to future changes that enhance and transform passenger experience. Some of these bold and revolutionary ideas include the implementation of FAST initiative, which enables self check-in and self bag drop.

Airside Management

Daily operations

Airside Management is responsible for many complex and vital tasks on the runways, taxiways, aprons and beyond airport fences. These tasks include the allocation of aircraft stands and baggage claim belts, test and issuance of airside driving and vehicular permits, safety inspections, response to accidents and incidents, audits to mitigate unsafe work practices, wildlife hazard management and monitoring of obstacle limitation surfaces. Our diligent airside management makes it safe for hundreds of aircraft to take off, land and taxi at both Changi and Seletar Airport.

Airside driving centre

To operate any vehicle within Changi Airport's airside, a driver must obtain an Airside Driving Permit.

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Airside safety induction briefing

As part of CAG’s ongoing effort to enhance safety at Changi Airside through education, CAG has introduced Airside safety induction briefing.

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Fun facts

  • 8.7M

    Height of The Social Tree in Terminal 1

  • 12k

    Baggage trolleys available for you

  • Specially Selected

    Carpeting - for your comfort and style

  • 24/7

    Free movies at the movie theatre

  • 550

    Free internet terminals

  • 1216

    Bronze Drops make up the Kinetic Rain

Useful information

Our Belief

Learn more about our philosophy that drives the Changi Experience.

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Working with us

Have strong skillsets and knowledge that contributes to our success? 

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Newsroom

Get updated about our latest happenings and upcoming projects. 

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