FIND IT FIRST, ONLY AT CHANGI (THE “SHOPPING PROMOTION”) 

TERMS AND CONDITIONS 

1.   ELIGIBILITY AND PARTICIPATION  

1.1   This Shopping Promotion is organised by Changi Airport Group (Singapore) Pte. Ltd. (“CAG”).  

1.2   By participating in this Shopping Promotion, all Participants (as defined below) shall be bound by the following terms and conditions, as well as any other requirements, instructions, FAQs, mechanics, redemption or collection details, publicity materials, or other information published or made available by CAG in connection with the Shopping Promotion, whether within retail premises, online platforms, or other official CAG channels, and all amendments, additions, replacements and modifications hereto, which may be made from time to time in CAG’s sole and absolute discretion. 

1.3   This Shopping Promotion shall run from 8 January 2026, 00:01 hours (SGT) to 20 February 2026, 23:59 hours (SGT) (the “Promotion Period”).  

1.4   As a condition of entry into the Shopping Promotion, each Participant affirms and represents that he/she is 18 years of age and older and agrees to be bound in all respects by these Terms and Conditions. If a Participant is below 18 years old, he/she must and will be deemed to have in any even, obtained consent from his/her parent(s) or legal guardian(s), their acceptance of these Terms and Conditions and their agreement to take responsibility for his/her acts and omissions in connection with his/her entry into this Shopping Promotion and/or use of the Prize(s) (if any), as the case may be. 

1.5   The Shopping Promotion is open to all passengers arriving or departing from Changi Airport with a valid boarding pass within the Promotion Period (“Participants”), save that Participants must be at least 18 years of age to redeem promotions involving liquor or other age-restricted purchases. Proof of age may be required at the point of purchase.  

1.6   CAG’s decisions on all matters relating to the Shopping Promotion are final, conclusive and binding on all Participants. CAG reserves the right in its sole and absolute discretion to terminate the Shopping Promotion or to vary the terms and conditions herein at any time at its absolute discretion without further notice.  

2.   SHOPPING PROMOTION MECHANICS 

2.1   This Shopping Promotion offers the following gifts, discounts and/or benefits: 

(a)  Subject always to Clause 2.1(b), Participants who purchase at least one Changi Exclusive, Changi First or Travel Retail Exclusive product, and meet a minimum spend of S$10 in a single receipt at Participating Stores, shall be entitled to receive a free Changi Exclusive Shopping Bag (“GWP”); 

(b)  Each Participant shall be eligible to receive up to one (1) GWP per qualifying purchase at each Participating Store; and 

(c)  For the purposes of Clause 2.1(a): 

(i)   “Changi Exclusive” means a product that, at the time of purchase, is available for sale exclusively at Singapore Changi Airport; 

(ii)  “Changi First” means a product that is first launched or made available for sale at Singapore Changi Airport, notwithstanding that such product may subsequently be made available for sale through other retail channels; and 

(iii) “Travel Retail Exclusive” means a product that, at the time of purchase, is available for sale exclusively through travel retail channels, including airports and duty-free stores. 

2.2   The Shopping Promotion is applicable only at selected Participating Stores and for selected Product Categories. The full list of Participating Stores and Product Categories for this Shopping Promotion are as set out below and subject to change as determined by CAG:  

2.3   All gifts and benefits are offered on a first-come, first-served basis, while stocks last and are strictly non-exchangeable, non-transferable and not for resale. Any attempted resale or transfer may result in disqualification from this Shopping Promotion and/or forfeiture of benefits. Once the gift is fully redeemed or out of stock, neither CAG nor any Participating Stores are under any obligation to provide a replacement item.  

3.   LIMITATIONS OF LIABILITY 

3.1   All gifts-with-purchases and other benefits under this Shopping Promotion are provided by the respective Participating Stores and payment partners and are subject to their availability and, where applicable, additional terms and conditions. CAG makes no warranties or representations as to the availability, quality, or suitability of any products, services, vouchers, discounts, gifts-with-purchases or other benefits supplied under this Shopping Promotion. 

3.2   To the fullest extent permitted by law, CAG shall not be liable for, and each Participant agrees to release CAG and hold harmless from, any claim, loss, injury, damage, or expense arising from or in connection with any: 

a.  failure or delay in performance by a Participating Store or payment partner; 

b.  stock unavailability, product defects, or service issues; 

c.  misuse or improper redemption of gifts; or 

d.  error or malfunction of POS systems, payment networks or third-party applications. 

CAG and Participating Stores reserve the right, but shall not be obliged, to substitute any gift or voucher with another item of equal or greater value in the event of unavailability, without prior notice or liability. 

3.3   CAG makes no representations, warranties or undertakings whatsoever as to any implied terms or conditions with respect to this Shopping Promotion. 

4.   PERSONAL DATA & PRIVACY  

4.1   By participating in the Shopping Promotion, each Participant consents to CAG collecting, using, disclosing, storing, and otherwise processing their personal data (including their full names, boarding pass details, and contact information) for the purposes of:  

a.  Administering and managing the Shopping Promotion;  

b.  Verifying eligibility and processing redemptions;  

c.  Personalising services and communications through Changi Airport platforms to make the user experience smoother and more enjoyable; and 

d.  Conducting statistical analysis in order to improve CAG’s products and services. (Clause 4.1(a) to (d) above collectively, the “Relevant Purposes”) 

e.  Participants agree and acknowledge that CAG may also disclose such personal data to any of its subsidiaries, affiliates, service providers and/or agents (including those located outside Singapore) for the Relevant Purposes. By participating in the Shopping Promotion, participants consent to CAG’s collection, use, disclosure, storage and other processing of any personal data provided in accordance with all applicable privacy laws and CAG’s Privacy Policy (https://www.changiairport.com/en/privacy-policy.html).  

5.   MISCELLANEOUS  

5.1   In the event of any inconsistency between these terms and conditions and any other form of publicity collaterals relating to the Shopping Promotion, these terms and conditions shall, to the extent of such inconsistency, prevail.  

5.2   No failure or delay by CAG in exercising any right, power, or remedy under these terms and conditions shall operate as a waiver thereof, nor shall any single or partial exercise of the same preclude any further exercise of such right, power or remedy.  

5.3   If any provision of these terms and conditions is found to be invalid, illegal or unenforceable by a court of competent jurisdiction, such provision shall be deemed modified to the extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect. 

5.4   A person who is not a party to these terms and conditions shall have no right under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any provision herein. 

5.5   CAG may assign or transfer its rights and obligations under these terms and conditions to any third party without the consent of the Participants. Participants may not assign or transfer any of their rights or obligations hereunder. 

5.6   These Terms and Conditions may be translated into other languages for reference. In the event of any inconsistency or conflict between the English version and any translated versions, the English version shall prevail and govern. 

5.7   These terms and conditions shall be construed and governed in accordance with the laws of the Republic of Singapore. CAG and all participants hereby accept the exclusive jurisdiction of the Singapore courts to rule on any issues or disputes related thereto.