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The Airline Information page includes ground handlers’ contact information for specific airlines.
HELPFUL LINKS
For public enquiries, feedback, or suggestions on how we can enhance your experience at Changi Airport, please let us know here
Please note that your personal data may be shared with our partners and other relevant third parties — to enable them to follow up and reply to you directly on your feedback. By providing your personal particulars, you are deemed to have provided your consent to the collection, use or disclosure of your personal data for this purpose.
For on-ground enquiries, please visit the Changi Airport corporate reception.
Address:
60 Airport Boulevard
Changi Airport Terminal 2, #04-08
Singapore 819643
Jewel Changi Airport
For all Jewel-related feedback or enquiries:
Tel: +65 6956 9898
Email: contact.us@jewelchangiairport.com
Changi Rewards Enquiries
For membership and points enquiries, please click here.
iShopChangi Enquiries
For duty-free shopping enquiries, please click here.
Changi Airport Connector, HUB & SPOKE Changi Airport, Changi Jurassic Mile
For venue leasing, events, and partnership enquiries: Email: hubandspoke@changiairport.com
Raising Concerns
If you have reason to believe that a Changi Airport Group (CAG) employee, or anyone acting on behalf of CAG has engaged in illegal or otherwise improper conduct, you should promptly report the matter to the CAG Fraud and Ethics hotline. Click here for details of the fraud hotline.
To speak to our Changi Experience Ambassador, please contact +65 6595 6868.