1.1 Eligible Passenger (as defined in the Changi Airport Shop & Dine Privileges Terms and Conditions (“Campaign T&Cs”)) will each receive S$10 Changi e-Voucher(s) in accordance with the Campaign T&Cs. Such Changi e-Voucher will be credited to the Eligible Passenger’s Changi account. If the Eligible Passenger is not a Changi member (“Non-Changi Eligible Passenger”) but is travelling with a family member who is an Eligible Passenger and a Changi member (“Family Changi Eligible Passenger”), the Non-Changi Eligible Passenger’s Changi e-Voucher may be credited to his Family Changi Eligible Passenger’s Changi account. Changi e-Vouchers are issued by Changi Airport Group (Singapore) Pte Ltd (“CAG”).
1.2 The value of the Changi e-Vouchers (or any part thereof, including any unutilised portion) (i) is not refundable in any currency; (ii) cannot be transferred to any other person other than in accordance with the Campaign T&C and these Changi e-Vouchers (Campaign) Terms and Conditions; (iii) cannot be withdrawn in exchange for any currency; and (iv) cannot be exchanged for any form of cash or credit. No payment, refund or compensation shall be given if the value of the Changi e-Vouchers exceeds the value of the goods/ services paid for using the Changi e-Vouchers. The aggregate value of Changi e-Voucher(s) and Changi e-Voucher(s) Flexi e-Voucher(s) in a Changi account shall not at any time exceed S$1,000. CAG will not allow the crediting or issuance of any Changi e-Voucher(s) and/or Changi e-Voucher(s) Flexi e-Voucher(s) into a Changi account to proceed if the foregoing will result in the aggregate value of the aforementioned vouchers in that Changi account to exceed S$1,000.
1.3 The Changi e-Vouchers will expire by the end of the following month from the date of the Eligible Passenger’s first arrival into Singapore. For e.g.,
- If your first arrival into Singapore is on 23 November 2024, your voucher will expire by 31 December 2024.
- If your first arrival into Singapore is on 15 November 2024, your voucher will expire by 31 December 2024.
1.4 No replacement, exchange, refund or extension of validity, of the Changi e-Vouchers will be considered or allowed. All unutilized Changi e-Vouchers will be forfeited upon expiry. CAG shall not be liable for any expired Changi e-Vouchers.
1.5 Changi e-Vouchers can only be used in denominations of S$10. For each transaction, only one Changi account may be used. If one Changi account has more than one Changi e-Voucher, all the Changi e-Vouchers in that Changi account may be used in a single transaction. For the avoidance of doubt, the Changi e-Vouchers in one Changi account and the Changi e-Vouchers in another Changi account, cannot be combined and used in a single transaction.
1.6 Each Changi e-Voucher cannot be used for two or more separate transactions.
1.7 The Changi e-Vouchers may not be used in conjunction with ongoing in-store promotions and cannot be used on iShopChangi.com.
1.8 CAG may substitute the Changi e-Vouchers with other rewards or benefits as CAG deems fit without prior notice.
1.9 CAG, its authorised agents and contractors shall not be liable to any person for any injury, loss, damage, inconvenience, cost or expense arising out of or in connection with the use of the Changi e-Vouchers. Under no circumstances whatsoever shall CAG be liable for any indirect, punitive, incidental, special or consequential damages that result or arise from the use of Changi e-Vouchers.
1.10 All transactions in which Changi e-Vouchers are used are transactions between the relevant Changi e-Voucher user and merchant, and CAG shall not be liable or responsible whatsoever for the acts or default of any merchant (including the failure of the merchant to honour any Changi e-Voucher or in respect of any defect or deficiency in the goods or services for which the Changi e-Voucher is redeemed with). CAG is not an agent or representative of the merchant.
1.11 These Changi e-Vouchers (Campaign) Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore.
1.12 These Changi e-Vouchers (Campaign) Terms and Conditions are not intended to confer rights to a third party under the Contracts (Rights of Third Parties) Act (Cap. 53B) (the “Act”). The provisions of the Act are hereby excluded.
1.13 The illegality, invalidity or unenforceability of any provision in these Changi e-Vouchers (Campaign) Terms and Conditions under the law of any jurisdiction will not affect the legality, validity or enforceability under the law of any other jurisdiction nor the legality, validity or enforceability of any other provision in these CR e-Vouchers (Campaign) Terms and Conditions.
1.14 CAG reserves the right at any time and at its sole discretion, to vary in whole or in part of any of these Changi e-Vouchers (Campaign) Terms and Conditions, and such changes shall be effective upon publication of the amended version. In the event of any inconsistency between these Changi e-Vouchers (Campaign) Terms and Conditions with any other form of publicity collaterals relating to Changi e-Vouchers, the online version of the Changi e-Vouchers (Campaign) Terms and Conditions available on the aforementioned Changi Airport website shall prevail.
1.15 The Changi e-Voucher can be used, subject to the Changi e-Vouchers (Campaign) Terms and Conditions, at all participating merchants in the transit and public areas of Changi Airport except: (A) for those stated in the list below (the “Exclusion List”) ; and (B) for payment to purchase any tobacco products at Changi Airport.
