Changi Airport proudly offers comprehensive Meet & Greet services for both arrivals and departures, ensuring a memorable beginning and end to your journey in Singapore. Upon arrival, passengers can expect a personalised greeting at the gate, luggage and immigration assistance for a hassle-free process, and coordination of onward transportation as needed. For departures, our services include guidance through check-in and security, and escort to the departure gate. These passenger meeting services are designed to cater to the needs of all travellers, whether you're visiting for business or leisure, ensuring a smooth and enjoyable experience at Changi Airport.

To request our meet and greet services, passengers or their representatives can easily make a booking through our official Changi Airport website or the Changi Airport mobile app. When booking, please fill in the necessary details, including the number of guests and flight information. For the flight terminal, kindly specify "Terminal 1." Our designated greeter will monitor your flight's status and proceed to the correct terminal accordingly.

We recommend making your request at least 48 hours before your arrival or departure to ensure availability and a customised welcome experience. For any special requests or additional information, our customer support team is readily available to assist you through our hotline or via email, ensuring your needs are met with the utmost attention to detail.

Yes, there is a fee associated with our Meet & Greet services, which varies depending on the level of service required. Our basic package includes a personalised greeting and assistance with immigration, while more comprehensive options offer additional services, such as luggage assistance and coordination of transportation. Detailed pricing and package options can be found on our website or by contacting our customer service team, who can provide a tailored solution to fit your needs.

Our meet and greet services are available 24/7, ensuring that we're there to welcome you, regardless of your arrival time at Changi Airport. This round-the-clock availability reflects our commitment to providing a comfortable and hassle-free experience for all passengers.

Our meet and greet services are designed to be inclusive, offering assistance to all passengers, whether you're a frequent flyer, first-time visitor, family with young children, or travellers with special needs. We strive to accommodate all requests to the best of our ability. However, we encourage passengers to inform us of any specific requirements or considerations at the time of booking to ensure we can provide the most suitable and effective service upon your arrival or departure.