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Delivered in collaboration with industry partners, this innovative service delivers a seamless, stress-free journey for cruise passengers transferring from the airport. From the moment you land, you can relax – knowing your baggage will be transferred directly from the aircraft to the cruise terminal, allowing you to enjoy a truly effortless start to your voyage.
At Jewel, unwind at the tranquil Changi Lounge or discover world-class attractions and over 280 retail and dining options. Skip the queues at the cruise terminal by completing your cruise check-in* conveniently at Jewel, before boarding comfortable transport that takes you directly to the ship.
Two packages are available, tailored to your needs.
*Availability of check-in procedures at Jewel varies by cruise line.
Breeze through your fly-cruise journey at Changi Airport!
| Service | Standard Package (S$120 per pax) | Premium Package (S$220 per pax) |
| Meet & Greet service upon arrival in Singapore | ✓ | |
| Inter-terminal shuttle from T2/T3/T4 to Jewel | ✓ | |
| Exclusive cruise check-in at Jewel | ✓ | ✓ |
| Changi Lounge access (90 minutes with free-flow non-alcoholic drinks and bar snacks) | ✓ | |
| Direct transfer from Changi Airport to cruise terminal | ✓ | ✓ |
| Seamless baggage transfer from country of origin to Singapore cruise terminal | ✓ | ✓ |
| Step 1: Booking of Fly-Cruise service |
Step 2: Receive booking confirmation |
Step 3: Fly-Cruise baggage tags sent to guests |
Step 4:
Guests to tag baggage with Fly-Cruise tag upon check-in |
Step 5: Adventure begins |
Step 1: Booking of Fly-Cruise service
Step 2: Receive booking confirmation
Step 3: Fly-Cruise baggage tags sent to guests
Step 4: Guests to tag baggage with Fly_cruise tag upon check-in
Step 5: Adventure begins
Fly-Cruise is a seamless transfer service that connects passengers arriving at Changi Airport directly to their respective cruise terminal.
The service is available to all cruise passengers travelling via Changi Airport, regardless of airline or cruise line.
You will need to have at least 5 hours between your scheduled flight arrival and cruise departure time to take up the transfer service.
Yes, advance booking is recommended (minimally 10 days prior to arrival into Singapore) to ensure service availability, especially during peak travel seasons.
Yes. The Fly-Cruise service is designed for same-day flight-to-cruise or cruise-to-flight connections, subject to minimum connection time of 5 hours.
You minimally need a confirmed arrival flight into Singapore to book the service.
Yes, you can make amendments to your booking via your booking platform i.e. Klook.
However, do note that any amendment or cancellation is subject to the cancellation and amendment policy stated at the time of booking.
Our operations team will track your flight/cruise arrival and adjust the transfer timing where possible.
No, you can proceed through immigration without collecting your luggage.
Your luggage is seamlessly transferred from Changi Airport directly to the cruise terminal while you enjoy the amenities at Jewel.
Yes, accessible transfer options are available. Please inform us during booking so that we can make suitable arrangements.
No, the Fly-Cruise transfer service is currently only operating between Changi Airport and the respective cruise terminals.
Standard booking includes 1 checked bag per passenger. Additional baggage can be arranged at an extra cost.
Options will be available during the booking process.
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